New Job Benefit & Eligibility Worker (Human Services Specialist 3) Bilingual Encouraged In Oregon
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| Benefit & Eligibility Worker (Human Services Specialist 3) Bilingual Encouraged |
Benefit & Eligibility Worker (Human Services Specialist 3) Bilingual Encouraged
Company : Department of Human Services
Salary : $3,265 - $4,913 a month
Location : Oregon
Full Description
Initial Posting Date:
07/18/2023
Application Deadline:
08/03/2023
Agency:
Department of Human Services
Salary Range:
3,265.00 - 4,913.00
Position Type:
Employee
Position Title:
Benefit & Eligibility Worker (Human Services Specialist 3) Bilingual Encouraged
Job Description:
We want you to join our Corvallis Eligibility Team! We are hiring for multiple openings!
We are proud to be an Equal Opportunity Employer. We are actively working to build an equitable agency with the
Equity North Star
as our guide toward our vision of an agency free of racism, discrimination and bias. We believe that teams in which everyone can show up as their full authentic self are key to creating a thriving workforce that can better serve communities. We welcome members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to apply.
Do you enjoy working in an office setting with a dynamic team of your peers? Do you enjoy assisting others overcome barriers while working to help achieve self-sufficiency? Then we are the agency to find your career with!
While these positions do not require bilingual language skills, there is a need in the communities that we serve, and all are encouraged to apply. Bilingual differential pay is provided to positions that require to use a language other than English to fulfill their job duties within their position.
We are seeking Two (2) Benefit & Eligibility Workers to join our Corvallis Self Sufficiency team.
These positions work with Oregonians in an office setting in our Corvallis Branch and are not remote.
Oregon Department of Human Services (ODHS), A place to belong and make a difference!
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When you join theODHS, you join a community of over 10,000 employees dedicated to serving and helping Oregonians achieve wellbeing and independence through opportunities that protect, empower, respect choice, and preserve dignity.
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Connect with ODHS Employee Resource Groups (ERGs) and find a place to belong, build community and participate in shared learning. ERGs are employee-driven committees that support each other as well as the ODHS’ overall mission and vision.
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We are committed to building an antiracist and equitable agency. Equity is foundational to our role as a human services agency, and we are committed to integrating equity into all we do. TheEquity North Starhas four points that explain the agency's goals related to equity, inclusion, and racial justice.
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We know that life is unpredictable and ODHS cares about keeping you well. Enjoy a work-life balance, 11 paid holidays a year, flexible work schedules, andcompetitive benefits packagesincluding health, dental, vision and much more!
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If you have federal student loan debt or are thinking of going back to school, then you might benefit from theStudent Loan Forgiveness Program. If you make 120 qualifying payments on your student loan while working full-time for a qualifying employer, your student loan debt may be forgiven.
What you need to qualify
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Two years of experience determining eligibility for an agency program by interviewing to assess the needs of clients, and interpreting and applying the policies, rules, and guidelines that are applicable to the client's situation.
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Any college courses may be substituted for the two years of general experience on a year-for-year basis (45 quarter hours is equivalent to one year of experience). A photocopy of your transcripts must be attached to your application materials if using college courses to meet the minimum qualifications.
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Individuals with bilingual language skills are encouraged to apply but is not a requirement for this position. Bilingual differential pay is contingent upon passing a test evaluating your proficiency in a language other than English.
A complete (long version) resume or application with job duties for each role listed is the best way to show that you meet the minimum requirements or possess transferrable skills for this position. Your application or resume will also be used in determining what pay salary step you fall in with the pay equity assessment if you are the successful candidate.
Essential attributes
We are looking for candidates that are:
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Experience in interviewing customers in person & by phone to obtain information to determine eligibility for a service or program.
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Experience using basic mathematics in a work environment with a high level of accuracy.
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Ability to demonstrate compassion and empathize with customers experiencing financial or emotional stress.
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Experience in working independently with little guidance, as well as experience contributing to a high functioning team.
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Experience in completing tasks, duties, projects, and obligations with deadlines. Experience in successfully prioritizing a high-volume workload.
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Experience in professionally interacting and communicating with a high volume of diverse customers. Successfully experience in communicating decisions regarding the approval or denial of benefits or services while delivering customer service that continually exceeds expectations.
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Experience in creating and maintaining written documentation of activities concerning individual client cases.
Please be sure to clearly describe how you meet these attributes within your application materials. These attributes will be used to determine which candidates will be selected to move forward in the process. Make sure to read the ‘How to Apply’ section for any other requirements.
Your duties at a glance
The Self Sufficiency Offices help with food benefits (SNAP), cash for families (TANF), childcare assistance (ERDC), medical, refugee services, and domestic violence services.
Self-Sufficiency Programs Mission:
To provide a safety net, family stability and a connection to careers that guide Oregonians out of poverty.
As a Benefit & Eligibility Worker, you will:
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Determine initial eligibility for Medicaid, APD Financial Eligibility, TANF, Domestic Violence services, SNAP, Medical and Employment Related Day Care applicants.
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Interview applicants in person, by phone, by email to gather information needed to assess and determine if there is a need for services and benefits.
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Assessing client family strengths and needs, connecting families to other resources and programs.
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You will update narrative report summarizing new information from client and collateral sources, findings of home visit, and conclusions.
Working conditions
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Work is conducted in offices and other program sites.
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May require sitting at a terminal or telephone for prolonged periods of the workday.
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May require a valid driver’s license or other acceptable method of transportation.
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May interact with clients who are under emotional or financial stress.
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This position is not remote.
How to apply
Your work history profile, cover letter, and resume are the perfect opportunity to highlight your interest in the position and showcase your skills and experience that make you the best candidate for the position.
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Please upload a resume or complete the Workday history profile. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
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A cover letter is not required for this application. However, you may attach one if you wish. This may help the manager understand better how you possess the essential attributes.
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Current State of Oregon employees: Apply via your employee Workday account. Ensure that your Workday is updated and includes your work and education history.
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If you are not a current State of Oregon employee: view thisapplication instructional video.
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After you submit your application, you will have additional tasks to complete in Workday. Please continue to check your Workday account throughout the recruitment process.
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NOTE – If you have any issues uploading your documents, you may reach out to the recruiter for assistance.
Additional requirements:
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Finalists for this position will be subject to a computerized criminal history and abuse check. Adverse background information will be reviewed and could result in withdrawal of a conditional job offer or termination of employment.
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The Oregon Department of Human Services does not offer visa sponsorship. Applicants who require VISA sponsorship will not be considered at this time. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
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May require a valid driver’s license or other acceptable method of transportation.
Helpful information
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This position is represented by the Service Employees International Union (SEIU).
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This recruitment may be used to fill future vacancies.
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Have questions about Workday, and want some tips on understanding the state application process? Check out ourOregon job opportunitiespage.
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If you need an accommodation under the Americans with Disabilities Act (ADA), have questions or need assistance with the application process, please contact Yvette Sather-Medford via email . Please be sure to include the job requisition number.
Come for a job. | Stay for a career. | Make a difference... for a lifetime!