New Job Employment Services Technician 3 (Pcn 6008 And 5132) In Alaska
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| Employment Services Technician 3 (PCN 6008 and 5132) |
Employment Services Technician 3 (PCN 6008 and 5132)
Company : Jobssummary / Indeed
Salary : $4,435 a month
Location : Alaska
Full Description
These positions are in the Supervisory Unit (SS) at a range 16.
What you will be doing:
The Employment Services Technician 3 (EST 3) provides direct oversight of the Apprenticeship Services Unit and Business Connection as well as supervision of staff located in the Anchorage Midtown Job Center. The EST 3 plans, coordinates, and evaluates the delivery of Apprenticeship services and Resource Room within One-Stop Centers and partner communities. They recruit, train, supervise, evaluate, and provide progressive discipline to assigned regional staff. The incumbent of this position is critical to successfully implementing the Workforce Innovation Opportunity Act (WIOA), State Training and Employment Program (STEP), and Apprenticeship Grants.
Our organization, mission, and culture:
The incumbent plays a vital part in the division’s mission of strengthening Alaska’s workforce and encouraging economic stability for communities in Alaska. This work is achieved by providing quality employment, re-employment, and referral services to high-demand, high-growth occupational industries. In the Anchorage Midtown Job Center, we have strong core values with commitment to the work we do and recognize that each team member has a specialized skillset that brings value to the team. We are dedicated to building a well-trained and prepared workforce by serving our customers and businesses with the highest level of service, knowledge, and professionalism.
The benefits of joining our team:
At the Anchorage Midtown Job Center, we are committed to our values and understand that in sharing our expertise, we empower others (and ourselves) to cultivate well-being through meaningful work and family sufficiency. Supervisors work a 40-hour workweek, with some flexibility in scheduling the workday. The State of Alaska offers generous paid leave accrual, health benefits, and a comprehensive retirement plan.
The working environment you can expect:
These uniquely rewarding positions are located in the heart of Anchorage in the Midtown Job Center. This Job Center has plenty of free parking and is surrounded by restaurants and grocery stores, which makes getting out of the office for lunch or a short break very convenient and time efficient. The daily work environment is full of variety with ever-changing priorities and assignments. This customer service-driven position involves extensive contact to explain and elicit information regarding procedures, services, and/or requirements for solutions and services provided through the Job Center Network.
Who we are looking for:
To be successful in the position(s), a candidate will need the following core competencies:
Adaptability: Adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.
Decision Making: Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
Teaching Others: Helps others learn through formal or informal methods; identifies training needs; provides constructive feedback; coaches others on performing tasks; acts as a mentor.
Managing Performance: Takes responsibility for employees’ performance by setting and communicating expectations and goals that are specific and measurable, tracking progress against the goals, and supporting employees’ efforts to achieve job goals (by providing resources, removing obstacles, acting as a buffer, etc.), ensuring feedback, and addressing performance problems and issues promptly.
Client Engagement/Change Management: Knowledge of the impact of change on people, processes, procedures, leadership, and organizational culture; knowledge of change management principles, strategies, and techniques required for effectively planning, implementing, and evaluating organizational change.
Partnering: Develops networks and builds alliances; collaborates across boundaries to build strategic relationships and achieve common goals.
If this sounds like your skill set, please submit your complete application through Workplace Alaska!
OR
Two years of experience as an Employment Services Technician 1 with the State of Alaska or equivalent elsewhere.
OR
Three years of experience such as providing employment services; coordinating training services; conducting skills assessments; making referrals to community support services; assisting individuals apply for federal/state financial assistance or benefits; providing services to the public; explaining policies, procedures, services, or requirements to the public; resolving customer complaints or problems; calculating costs, refunds, taxes, or benefits; providing written explanations, summaries, reports, or correspondence; or locating and inputting information into data systems such as reservation, ticketing, or application systems.
**PLEASE READ THE FOLLOWING INSTRUCTIONS & INFORMATION CAREFULLY**
This recruitment is open to Alaska Residents Only. Applicants must meet Alaska Residency Requirements in order to be considered for employment at this time.
SUPPLEMENTAL QUESTIONS
Applicants must demonstrate their skill and/or experience in their responses to the supplemental questions. Please make sure to answer the supplemental questions as thoroughly as possible. Your responses must be supported by your application. Please see the "QUESTIONS" tab at the top of this bulletin to preview the supplemental questions.
DOCUMENTS REQUIRED AT THE TIME OF INTERVIEW
If selected for an interview, please provide the following at the time of the interview:
Current resume with emphasis on knowledge, skills, and abilities that are directly related to the position. If you’ve already attached this to your application, there is no need to bring it.
A list of three (3) professional references, one of which should be your most recent supervisor, including name, job title, employer, and current phone number(s).
A copy of your last three (3) performance evaluations, or two (2) letters of reference if evaluations are unavailable.
Professional letters of reference from past or current employers are considered recent if the letters are one (1) year old or less.
Personal or character references are NOT accepted in lieu of professional letters of reference.
APPLICATION NOTICE
You can ONLY apply for this position through Workplace Alaska website or via hardcopy (paper) application. If you accessed this recruitment bulletin through a job search portal such as ALASKAJobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to successfully apply. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" page.
Omission of any required documentation listed will result in an incomplete application and you will not receive further consideration. If you're experiencing problems attaching to your application, or if you simply had forgotten, you may email it to the contact provided below before 5:00 pm of the closing date. Any documents submitted after the posting has closed will not be considered.
MULTIPLE VACANCIES
BARGAINING UNIT
If you are a current state employee, please mark the union you are a member of at the time of application. If you are not a current state employee, you MUST mark that it is Not Listed.
EEO STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or 465-4095 in Juneau or (907) 465-3412 (TTY) or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.
WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to: [email protected]
For applicant password assistance please visit:
https://www.governmentjobs.com/js_lostpswd.cfm?&topheader=alaska
The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.
For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an orientation video from Division of Retirement and Benefits. (Please note this video is specifically designed for new State Employees.)
Insurance Benefits
- Health insurance, which includes employer contributions toward medical/vision/dental
- The following employee groups are under AlaskaCare Benefits administered by the State: See http://doa.alaska.gov/drb/programs/index.html for additional information.
- AVTEC
- Confidential
- Correctional Officers
- Marine Engineers
- Mt. Edgecumbe Teachers
- Supervisory
- Unlicensed Vessel Personnel/Inland Boatman's Union
- Exempt employees (not covered by collective bargaining)
- The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.
- General Government
- Labor, Trades and Crafts
- Public Safety Employees Association
- Masters, Mates & Pilots
- The following employee groups are under AlaskaCare Benefits administered by the State: See http://doa.alaska.gov/drb/programs/index.html for additional information.
- Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)
- Group-based insurance premiums for
- Term life (employee, spouse or qualified same sex partner, and dependents)
- Long-term and short-term disability
- Accidental Death and Dismemberment
- Long-term care (self and eligible family members)
- Supplemental Survivor Benefits
- Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses
Retirement Benefits
- Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
- Matching employer contribution into a defined contribution program (new employees)
- Employer contribution into a defined benefit or defined contribution program (current employees)
- Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
- Option to enroll in the Alaska Deferred Compensation Program
- Note: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options
- Personal leave with an accrual rate increase based on time served
- Eleven paid holidays a year
- Gym discounts at participating fitness providers in multiple locations throughout the state.
See http://doa.alaska.gov/drb/ghlb/employee/health/gymListing.html for additional information