New Job Community Development Technician Iii In Montana

The principal function of an employee in this class is to perform a variety of general clerical, administrative support, and information dissemination services for the Community Development Department. The work is performed under the direct supervision of the Community Development Office Manager, but some leeway is granted for the exercise of independent judgment and initiative. The nature of the work performed requires that an employee in this class perform duties in a fast-paced office environment and to establish and maintain effective working relationships with assigned supervisors, other City employees, other government agencies, boards, committees, and the general public.

The Community Development Technician III is distinguished from the Community Development Technician II by a broader scope of responsibility due to the performance of more complex or confidential duties requiring detailed and technical programmatic knowledge of departmental/divisional operations.

Bargaining Unit: MFPE
Fair Labor Standards Act Status: Non-Exempt
Work Week: Monday through Friday, 8am to 5pm

Examples of Essential Work (Illustrative Only)

• Gathers, assembles, updates, and/or files a variety of information, forms, records, and data as requested using traditional filing systems or databases as necessary;
• Maintains accurate records and files in order to properly control the processing of plans and applications to determine and disseminate requested information;
• Reviews public applications to ensure appropriate data is provided;
• Explains policies, procedures and regulations to the public, developers, business organizations, contractors, and architects;
• Receives, checks for completeness, and logs into filing systems applications and comments received;
• Tracks plan submittals, routes, and issues permits;
• Processes applications, licenses or other documents related to departmental operations as required;
• Answers multi-line phone system, receives and greets visitors;
• Catalogues and maintains official documents for public access;
• Schedules and tracks planning and building related inspections;
• Assists in providing administrative support to Planning Board, Design Review Board, Transportation Coordinating Committee, Board of Adjustment, the City Commission, and other advisory boards as needed;
• Provides administrative support in relation to technical program requirements and prepares specialized reports and correspondence as required;
• Calculates and verifies valuations and fees and assists in the processing of impact fees;
• Receives cash for designated items, makes appropriate change and reconciles cash drawers;
• Determines client needs and provides relevant information as needed;
• May assist in reviewing schedule for projects, including report deadlines, meeting dates, public notices and newspaper deadlines based upon adopted regulations;
• May review and process accounts payable; Enters departmental invoices;
• May schedule appointments, organize meetings and conferences, and support Community Development related advisory boards;
• May aid in setting up staff travel and training;
• Copies, packages, and distributes a variety of written materials as requested;
• Provides assistance in effective implementation of Community Development Department policies;
• Responds to citizens' questions and comments in a courteous and timely manner;
• Communicates and coordinates regularly with appropriate others to maximize the effectiveness and efficiency of interdepartmental operations and activities;
• Provides needed information and demonstrations concerning how to perform certain work tasks to new employees in the same or similar class of positions;
• Keeps immediate supervisor and designated others fully and accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems;
• Attends meetings, conferences, workshops and training sessions and reviews publications and audio-visual materials to become and remain current on the principles, practices and new developments in assigned work areas;
• Performs other duties consistent with the role and function of the classification.

• Associate's degree;
• Considerable (5 to 7 years) experience in planning or construction administrative, customer service, or a closely related field; OR
• Any combination of equivalent experience and training which provides the scope of knowledge, skills, and abilities necessary to perform the work.

• Ability to carry out data gathering and research techniques, research codes for clients and related City staff;
• Ability to perform moderate mathematical and other analytical and interpretation tasks;
• Ability to communicate effectively with others, both orally and in writing, using both technical and non-technical language;
• Ability to diffuse potentially confrontational situations with the public;
• Ability to deal with a wide range of persons, including situations in which individuals may be upset over some issue involving City activities or policies;
• Ability to prepare and present accurate and reliable reports containing findings and recommendations;
• Ability to establish and maintain effective working relationships with assigned supervisors, other employees, and the general public;
• Some knowledge of or ability to quickly learn the function of services within the public sector, preferably within a municipal government;
• Some knowledge of or ability to quickly learn current practices and procedures involved in City service delivery;
• Ability to understand and follow oral and/or written policies, procedures and instructions;
• Ability to operate a personal computer using standard or customized software applications appropriate to assigned tasks;
• Knowledge of modern office procedures, practices, and equipment;
• Ability to use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions;
• Ability to perform duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines;
• Ability and willingness to quickly learn and use new skills and knowledge brought about by rapidly changing information and/or technology;
• Ability to understand and follow oral and/or written policies, procedures, and instructions, and to ask for guidance in interpreting policies when necessary;
• Ingenuity and inventiveness in the performance of assigned tasks;
• Consistently performs assignments in accordance with the City's Core Values of Integrity, Leadership, Service and Teamwork.

• Must obtain a valid Montana Driver's License within 60 days of employment;
• Possession of ICC Permit Technician Certification or ability to obtain such within 6 months of hire.
• Possession of Montana Notary Public or ability to obtain such within 6 months of hire.
• Offers for employment are conditional upon satisfactory response to appropriate post conditional offer process.