New Job Screening And Calculation Specialist In Massachusetts

The Department of Transitional Assistance (DTA) is seeking qualified applicants for the position of Screening and Calculation Specialist. Our ideal candidate will demonstrate organizational and excellent communication skills, as well as the ability to multitask job functions and responsibilities simultaneously.

DTA attracts people passionate about public service, who love to work in a fast-paced environment, and who are committed to diversity, equity, and inclusion.

Duties and Responsibilities (these duties are a general summary and not all inclusive):

• Knowledge of the rules and regulations governing the calculation process and the ability to complete complex overpayment calculations.
• Review and process completed calculations.
• Familiarity with the Department of Unemployment Assistance (DUA) database, cyclical payment dates and gross income amounts.

Required Qualifications:

• Provide administrative support to the Department’s Fraud and Overpayment Referral Screening Unit by performing complex overpayment calculations of the SNAP and Cash Assistance programs.
• Research state and federal regulations and maintains a strong knowledge of such, to ensure program rules and regulations are followed.
• Screen incoming fraud and overpayment referrals received from Department staff and reject referrals if necessary.
• Perform screening and case reviews.
• Verify allegations by using the TALX Work Number and/or sending verifications to employers and other agencies.
• Create appeal packages
• If necessary, represent the Department at Administrative Hearings or Court proceedings to defend the calculations performed.
• Assist in processing and assembling SNAP SLEB investigation forms and documents
• Provide other administrative dues within the Fraud Investigations and Data Matching Unit as needed.

Preferred Qualifications:

• Spanish speaking candidates encouraged to apply.
• Knowledge of the programs administered by DTA.
• Strong working knowledge of excel.
• Ability to assemble items of information in accordance with established procedures.
• Ability to maintain accurate records.
• Ability to write concisely, to express thoughts clearly and to develop ideas in a logical sequence.
• Ability to follow written and oral instructions.
• Ability to communicate effectively in oral expression.
• Ability to deal tactfully with others.
• Ability to adjust to varying or changing situations to meet emergency or changing program requirements.
• Ability to exercise discretion in handling confidential material.
• Ability to work under adverse working conditions.

Agency Mission:

The Department of Transitional Assistance (DTA) is the state agency responsible for administering public assistance programs to low-income residents of the Commonwealth. DTA is committed to providing a high level of service to all those in need. The mission of the Department is to assist and empower low-income individuals and families to meet their basic needs, improve their quality of life, and achieve long term economic self-sufficiency. DTA serves one out of every seven people in Massachusetts – including working families, children, elders, and people with disabilities. Our services include food and nutritional assistance, economic assistance, and employment supports.

Learn more about our services and programs visit: www.mass.gov/dta

Pre-Offer Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the ADA Reasonable Accommodation Online Request Form

For questions, please the contact the Office of Human Resources at 1-800-510-4122 and select option #2.