New Job Program Specialist I In New Hampshire

State of New Hampshire Job Posting

Department of Employment Security

Employment Service Bureau

45 South Fruit Street, Concord NH 03301

Program Specialist I

Full-time, Monday-Friday

Labor Grade 19

Position # 9T2646

This is a grant-funded position and is subject to renew every two years.

Alternative, Flexible or In-State Remote-Hybrid schedule may be available.

• See total compensation information at the bottom of announcement.
  

The State of New Hampshire, Department of Employment Security has a full-time vacancy for a Program Specialist I.

SUMMARY:

To provide oversight and determine participant eligibility for one or more of the Employment Service Programs provided by the Employment Service Bureau of New Hampshire Employment Security (NHES) and provide technical services and local office support in administering these programs.

ACCOUNTABILITIES:

Review and process client requests for services offered through Employment Service Programs and assist clients in obtaining information about their benefits to enable well informed decisions throughout their program participation and answer related questions around the various programs offered through the Department.

Develop procedures to allow clients to effectively navigate and receive services through the Employment Service Programs offered by NHES and develop mechanisms to ensure client conformance with program rules and regulations, department policies, and employment plans.

Communicate and network with employers to learn about the needs of the business, provide information about supports offered by the programs and develop subsidized/On the Job Training (OJT) opportunities for participants and maintain cooperative relationships with academic and vocational training institutions and community resource agencies.

Prepare and provide information and reports on program progress, such as demographics, barriers, employment status, monthly expenditures and customer feedback to supervisors and management, and recommend implementation of new procedures or operational changes to ensure the effective operation of the program, including communication and explanation of reporting requirements to staff.

Review, process, and prepare requests for Employment and Training Services and subsidized Employment contracts. Authorize payment on approved training contracts and invoices submitted for payment. Monitor payment to ensure amount authorized does not exceed the eligibility cap and takes required action(s) established by regulations and/or department policy.

Confer with the partnering agencies to remain current on state and federal requirements for the programs and confirm participant eligibility (i.e. Medicaid recipients). May be required to give formal presentations on behalf of the program.

Provide programmatic data verification and review, reporting errors to the proper sections within the Department for correction and compliance with federal regulations.

Develop and prepare forms, handbooks, training materials, and fact sheets for employment service programs offered through NHES and according to established guidelines and procedures.

Travel to offices and other locations to assist with program implementation and associated state and federal requirements.

MINIMUM QUALIFICATIONS:

EDUCATION: Bachelor's degree from a recognized college or university with major study in business administration, education, marketing or a related field. Each additional year of approved formal education may be substituted for one year of required work experience.

EXPERIENCE: Two years of professional or paraprofessional experience in one or a combination of the following areas: employment service programs, unemployment compensation programs, public contact work which provides technical support program information, program analysis and evaluation, or developing directives or training manuals with responsibility for planning, monitoring programs, or performing research. Each additional year of approved work experience may be substituted for one year of required formal education.

YOUR EXPERIENCE COUNTS - Under a recent change to the rules, an applicant's relevant experience now counts towards formal education degrees referenced below! See Per 405.1 .

18 Months of additional relevant experience = Associate's degree

36 Months of additional relevant experience = Bachelor's degree

54 Months of additional relevant experience = Master's degree

License/Certification: Must possess a valid driver’s license.

RECOMMENDED WORK TRAITS: Considerable knowledge of the organization and operations of the department or agency in which position is assigned. Considerable knowledge of the principles of administrative work. General knowledge of current literature in specialized field of work. Ability to write technical information. Ability to communicate effectively in oral and written form. Ability to establish and maintain effective relationships with governmental officials, other employees and the general public. Must be willing to maintain appearance appropriate to assigned duties and responsibilities as determined by the agency appointing authority.

For further information please contact Melinda Antonowicz, [email protected] or Donna Wardner, [email protected], HR Coordinator

Disclaimer Statement : The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that classification.

*TOTAL COMPENSATION INFORMATION

The State of NH total compensation package features an outstanding set of employee benefits, including:

HMO or POS Medical and Prescription Drug Benefits:

The actual value of State-paid health benefits is based on the employee's union status, and employee per pay period health benefit contributions will vary depending on the type of plan selected.

See this link for details on State-paid health benefits:

https://www.das.nh.gov/hr/benefits.aspx

Value of State's share of Employee's Retirement: 14.53% of pay

Other Benefits:

* Dental Plan at minimal cost for employees and their families ($500-$1800 value)

* Flexible Spending healthcare and childcare reimbursement accounts

*State defined benefit retirement plan and Deferred Compensation 457(b) plan

• Work/life balance flexible schedules, paid holidays and generous leave plan

• $50,000 state-paid life insurance plus additional low-cost group life insurance

• Incentive-based Wellness Program (ability to earn up to $500)

Total Compensation Statement Worksheet:

https://www.das.nh.gov/jobsearch/compensation-calculator.aspx

Want the specifics? Explore the Benefits of State Employment on our website:

https://www.das.nh.gov/hr/documents/BenefitBrochure.pdf

https://www.das.nh.gov/hr/index.aspx

EOE

TDD Access: Relay NH 1-800-735-2964