New Job User Support Specialist - Police Department In Arizona

The Phoenix Police Department is committed to upholding the highest standards and traditions of the Phoenix Police Department by extending an invitation-only culture and engaging with the community through outreach and engagement. We adhere to these values, which include: Protection, Responsibility, Integrity, Desire, and Employee Excellence. Police officers in Phoenix have a strong sense of community and pride in their respective departments.

The City of Phoenix Police Department is seeking an ITB User Support Specialist to provide first line technical support for desktop, MDC, software, and other computer peripherals. The role requires an energetic and driven person who has a thirst for knowledge and must be suited for the technology field.

The IT Supervisor will determine the shift schedule, which will be based on the IT Supervisor's operational requirements. This may include working in the evenings, weekends, and holidays.

620 W. Washington St., Phoenix, AZ 85003; phone: 620 W Washington St.

• Proficient IT troubleshooting skills.
• Capacities to design, predict, and adapt systems.
• Developed the ability to establish productive working relationships despite a fast-paced, time-sensitive work environment.
• Familiar with Active Directory (AD), Windows 10/OS X Desktop Operating Systems, Android, iOS, Active Directory, and more.

Pay range: $28.17 to $37.76 per hour Hiring range: Hiring range 18.1 to 27.2 per hour.

Pay Range Explanation:

• The pay range encompasses the entire compensation range for the position. This is called pay range.
• The hiring range is an approximation of where you can get an offer. The actual salary will take into account a wide range of factors, such as your skills, qualifications, experience, education, licenses, and/or training.

A comprehensive benefits package is available that includes:

• To learn more, visit Pension Information.
• Employer contributions are required for most 401(k) and 457 plan employees to receive a share of 401(a) or 457 contribution limits in their retirement savings accounts.
• HMO, PPO, and HSA/HDHP plans are at your disposal, including those with generous benefits. Get in touch with us today!.
• A monthly $150 City contribution to a post-employment health plan is given to the medical enrollment, which includes a medical enrollment.
• Up to $720 per year in Wellness incentives can be awarded, earning up to $720 Per year. The Wellness incentive program is available to all participants.
• Dental, vision, and life insurance options are available for dental, vision, or life insurance.
• Employer paid long-term disability.
• Free Bus/light rail pass.
• A tuition reimbursement program that reimburses tuition fees can be up to $6,500 per year.
• Paid time off consists of 13.5 paid holidays, 12 vacation days, 15 sick days, and 15 personal leave days.
• Employers may offer paid parental leave for up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child within a 12-month period, subject to conditions. This is an exception.
• Federal Student Loan Forgiveness through Savi. Savi offers federal student loan forgiveness.

003 Benefits: Seeking to: 003 benefits, please visit this link: 003.com/Benefits/003.participate? 003. Building that hosts the computing power centre for the university, staffed by a computer, the University of Oxford, supported by the National Institute of Technology, www.un.org.

• In an organization, you have two years of experience in providing customer service, computer operations, production control, or technical support for computer users. You have two years experience in one of these positions.
• A similar blend of similar experience and education may be consulted, along with a similar combination of related experience and education.
• This is where you'll find the City job description.
• For each position, all finalists must pass a criminal background check specific to their department or position. This check is mandatory for all potential candidates.
• Positions in the Police Department must meet the background standards that are appropriate to non-sworn positions. The list of disqualification factors that are listed under General Factors contains the general factors.here.
• Some positions may require the employee to use either a personal or a City vehicle on City business. The employee must be physically capable of driving the vehicles safely, possess a valid driver's license and have an acceptable driving record. If the employee is not authorized to drive a City car or lacks personal insurance coverage, the employee will be disallowed from using a personal car for City business.
For information regarding pre-screening and driving positions,
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The minimum requirements stated above, plus:.

• The combination of experience and excellent service.
• Working in a multi-platform environment with extensive experience.
• Windows Operating Systems User Experience..
• Experience in a call center that specializes in technical support, with over 15 years of experience.
• Having experience with Microsoft Office Suite and other production software. Experience with Microsoft products.

The recruitment period ends on September 18, 2023. Materials must be received by 11:59 p.m. on the day of the recruitment. This deadline is September 8, 2023.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

• Video or audioconference can be used to conduct job interviews, with the option to use video or audioconference to conduct the interview.
If you are in need of computer resources,
• for free options.
Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance.
• for more information.
• Explore other job openings with The City of Phoenix.
• Submit your email address to receive notifications of new job openings. Job postings are automated.
• To apply for this position, please call our HR Connection Center at (602) 495-5700. Our HR Connection Center can be reached at (603) 495-5770.

ID: 09770, ID# 51432, 9/05/2023, USM, GO, Benefits: 003 We are looking for a User Support Specialist with the following information: JC:09770, ID # 51432, USM, Go, Benefits : 003. We provide training and technical assistance to users in various industries. Please note: GO is not affiliated with any government organization. 003 User Support Specialists are not required to meet with Gmail or any other organization.

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Equally as important as the employer, the City of Phoenix welcomes applications from AmeriCorps, the Peace Corps, and other national service alumni who meet the necessary standards to work as an employer.