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New Job Systems Administrator (Remote In Us) In Indiana

Systems Administrator (Remote in US)
Systems Administrator (Remote in US)

Systems Administrator (Remote in US)

Company : Resultant
Salary : Details not provided
Location : Indiana

Full Description

Company Description


We don’t solve problems ** for our clients. We solve problems ** with them.

Our team works with clients in both the public and private sectors to solve their most complex challenges, starting by learning as much as we can about who they are, how they work, and what they're striving for so we may feel their problems as our own. We build client-focused relationships before we make big decisions.

Originally established in Indianapolis in 2008, Resultant now employs more than 400 team members who operate from offices around the United States: including: Columbus, Ohio; Lansing, Michigan; Denver, Colorado and Atlanta, Georgia.

We're results-oriented. Clients who partner with us see a difference, and people join us in our efforts to make a change."

Job Description

To help continue our rapid growth and solve our customers' toughest problems, we need a Systems Administrator to join our team. Is this job open for remote work anywhere in the US? Please mention what your typical days might look like... )

  • You will deliver assigned operational and project commitments to clients, using the entire client team as necessary/as agreed with the client team lead.
  • You provide amazing support to our customers, greatly exceeding their experience of what anyone else has ever done for them.
  • You will escalate customer support requirements as appropriate, communicating relevant information (such as criticality and timeliness) and confirming your acceptance of the escalated issue. '
  • You will manage the integrity and security of client data, servers, devices and software to support the database server, application servers and storage systems of our clients' businesses.
  • You will manage client's primary internal systems, from email to file sharing.
  • Will you implement and maintain Remote Access Systems (VPN, RDS. Citrix or VMware)?
  • You will manage and maintain phone systems as needed (Cisco, Avaya, and VOIP).
  • You will manage security administration, ensuring all machines are protected and properly updated with Endpoint Security, Anti-Virus, anti-spam, antivirus etc.
  • You will maintain domain policy, DNS, DHCP and other integrated systems.
  • You will keep client documentation up-to-date and accurate, including customer service tickets.'
  • You will work collaboratively with teams of smart, thoughtful people to best meet the needs of our customers.'

Qualifications

Some of the skills we are expecting are. :)

  • You must possess a demonstrated ability to analyse and solve problems.
  • You must have excellent communication and customer service skills, both written. )
  • What is the best way to explain technical things to anyone? (In detail)
  • MCSA or equivalent certification.
  • You should be willing to participate in an on-call rotation and provide support after hours as necessary.
  • You should be able to lift up to 50 pounds.
  • You should have 3-5 years of experience as a desktop support specialist or junior systems administrator.

Some technical skills we are expecting. :-/

  • Servers: active directory, domain; SSL certificate; backup files?
  • Network: Firewalls, switches, and wireless routers; voice; DHCP. TCP/IP? DNS and Routing
  • Computers: Computer replacement, printer installation.
  • Application and Products: Microsoft Windows, SharePoint.com?
  • SLA ratings: CSAT score, SLA scores?

Additional Information


What you should know about us:

  • We are humble, hungry, and smart. We solve big problems, serve lots of customers, and are entirely committed to delivering transformational outcomes.
  • We are team players who are deeply committed to the mission of the organization and we want everything around us to be successful. "
  • We compensate well, rewarding performance that delivered positive outcomes to our clients.
  • Our leaders work hard, serving as shining examples of what it means to live out our values. They are servant leaders, helping their teams be successful in all possible ways.
  • We offer several opportunities to develop yourself.'
  • We pride ourselves on having the best talent in the industry and hope that you're up for the challenge!'

How do people think of us?

  • I love our true empathy and concern for our customers, it's very rare and appreciated. It is a pleasure to be part of an organization like this."
  • I learn something new every single day, and I feel like I'm part of a team that has legs. I appreciate that I'm consistently humbled by the talent and calibre of our team."
  • The culture of the company is amazing, and my team's great. The benefits that employees are offered are better than competitors, and the one-on-one presence that my leadership gives me is extremely beneficial to me."

All qualified applicants are considered for employment without regard to race, gender, national origin or transgender status.

Equal Opportunity Employer

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