Retail Banker I (US) - Tilton, NH

Retail Banker I (US) - Tilton, NH

Company : TD Bank
Salary : Details not provided
Location : New Hampshire

Full Description

---

A retail banker in Tyler, NH (New England)

419978BR

Job Category - Primary

The retail banking customer service phone number is 1-800-832-4178.

Work Location

10 Sherwood Drive

Employment Type

Regular

City

Tilton

Time Type

Full Time

State

New Hampshire

Hours

Flexible to include weekends

Job Details

The Retail Banker is a customer liaison that is integral to delivering TD's promise of "revenue-generating" by utilizing financial expertise and consulting advice in the marketplace, helping customers achieve their financial goals and optimizing their relationship with TD. This role contributes to the achievement of business goals that enable growth through identifying appropriate TD solutions that help customers meet their banking needs.

Job Requirements

Proficient in products, services, and routine transactions to identify opportunities for educating bank product and service customers and/or transferring them to appropriate team members or internal bank partners, while guaranteeing a positive customer experience.

Requires a broad knowledge and understanding of the full product suite, including services and processes from the business area. Could this be characterized by low to moderate complexity/risk level?

Makes product recommendations based on consumer needs and highlights features & benefits that ultimately support customers through challenging times, challenges, and life events, save time and money, and exceed their needs.

utilizes Customer Relationship Management tools to play a key role in proactively assessing customers, proactively identifying solutions and leading-focused outbound sales activities.

Evaluates issues, errors, and problems based on existing practices or prior procedures.

Describes detailed and/or complex information within the team.

The company builds working relationships with customers and related teams.

The training requires full proficiency gained through job related training to perform a wide range of activities.

Participates in customer outreach, service and advice activities to deliver on our unexpectedly human promise.

Engages in conversations with customers about loan products, and facilitates the application of loans.

Should maintain an active registration status with NMLS (National Mortgage Licensing System and Registry) for any property transaction.

Qualifications

HS Diploma or GED

I have 1+years related experience. What are the requirements?

Teller experience (Preferred)

We have trained our employees to take care of our customers.

Superior Customer Service skills

Organizational skills are required to handle multiple tasks in a fast-paced environment.

Excellent communication skill with ability to be concise, clear and consistently consistent.

Demonstrated ability to schedule and prioritize work.

Demonstrated ability to work independently and within deadlines.

In practice, sound judgment is the key to problem solving and decision making.

Proficient in Microsoft Office

Notary License (Preferred)

Company Overview

How does TD Bank compare to other banks in the US?

TD Bank, America's Most Convenient Bank is one of the 10 largest banks in the United States, serving more than 9 million customers with a full range of retail, small business and commercial banking products and services at more than 1,000 locations throughout the Midwest, Washington, and Florida area. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth®.

We offer a competitive salary and benefit program, including: comprehensive health care coverage through medical, dental, and vision coverage; financial security with life insurance; opportunities to save using [email protected] health savings and flexible spending accounts. Work/life benefits for employees that are not eligible for the company's payroll tax return or other income tax exemptions.

Inclusiveness

We are committed to fostering an inclusive, accessible environment where all employees and customers feel valued, respected and supported. We're also committed to building a workforce that reflects the diversity of our customers' and communities' needs, and creating an environment for every employee to reach their potential.

If you are a candidate with an intellectual disability and need an accommodation to complete the application process, send an email to TD Bank US Workplace Accommodations Program at [email protected] or call 1-800-251-0452. Please include your full name, best way to reach you?

EEOC/Minorities/Females, Veterans and individuals with disabilities/sexual orientation/gender identity.

Business Line

TD Bank AMCB

Job Category(s)

The retail banking customer service phone number is 1-800-832-4178.

Country

United States

State (Primary)

New Hampshire

City (Primary)

Tilton

Job Expires

18-Oct-2023

---

---