New Job Remote Collections Specialist In Nevada

USCB America is 100% employee-owned accounts receivable company established in 1915. We are direct hire and offer full-time positions in a fast pace environment collecting on medical debt. We offer benefits such as: medical, dental, vision, life insurance, PTO, sick pay, holiday pay and 401(k) with company match.

Looking for enthusiastic, goal driven, and dedicated personnel. If this describes you, we look forward to receiving your resume.

Seeking candidates in PST, MST or CST time zones.
Schedule corresponds with PST.

The following is required for the position:
- High speed internet connection (no Wi-Fi)
- A private and quiet workplace in your home where you can work without background noise
- A laptop OR desktop computer (No MacBooks or Chromebooks)
- Basic headset or earbuds

Medical Debt Collections on past due accounts receivables. You will take inbound calls and make outbound calls. Must have excellent customer service etiquette, ability to accurately documents all information pertaining to client’s account utilizing a PC based collection system, and utilization of call center auto dialer.

KEY RESPONSIBILITIES

· Collects balances in a professional and consistent manner on delinquent accounts.

· Operates a PC, telephone, and basic collection system programs.

· Accurately and timely documents/inputs all telephone conversations.

· Performs skip tracing.

· Maintains compliance with FDCPA, FCRA, and HIPAA.

· Adheres to all state and federal regulations regarding collection procedures.

· Follows policies and procedures to maintain workflow standards.

· Adheres to all company policies and procedures.

KNOWLEDGE, SKILL, & ABILITY REQUIREMENTS

· Is organized and has good oral and written communications skills.

· Possesses professional telephone demeanor and appearance.

· Interacts successfully with all levels of management.

· Responds positively to direction and supervision.

· Demonstrates the ability to work in a fast-paced environment.

· Ability to work patiently in occasionally stressful situations.

· Meets deadlines.

· Has the ability to keyboard 30 wpm.

· Physical ability to sit at a workstation for 2 hours without interruption.

· Possesses a high school diploma or equivalent.

· Must successfully pass a criminal history screening.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance
• Work from home

Weekly day range:

• Monday to Friday

Work setting:

• Remote

Work Location: Remote