New Job Mvd Staff Administrator In New Mexico
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| MVD Staff Administrator |
MVD Staff Administrator
Company : State of New Mexico
Salary : $53,165 - $85,064 a year
Location : New Mexico
Full Description
Salary
$25.56 - $40.90 Hourly
$53,165 - $85,064 Annually
This position is in Pay Band 70. )
Posting Details
) Interviewing is anticipated within 2 weeks of closing. )
The minimum funding for this position is between $31.66 and $34.22 per hour.
Why does a job exist?
The position will report to the staff manager (Bureau Chief) and assist in daily operations within a Motor Vehicle Division field office, which includes direct supervision of staff, program support, system analysis, analyzing costs of existing operations weighing cost/benefit of recommended reforms, implementation of validated best practices and process assessment. The position will be responsible for the management of the staff (branch manager) and the daily operations of the Motor Vehicle Division, which includes the direct supervision of the staff, programming support, system analytics, evaluating costs/benefits of existing operations, implementing best practices and evaluating processes.
How do I get things done? What are some tips?
This position will be responsible for the following duties :
Devotes a substantial portion of time assigning and directly supervising work
of at least two (2) permanent/full time employees at the field office. Acts
upon leave requests, conducts annual performance evaluations and recommends
disciplinary actions.
Conducts training of personnel; may interview and recommend selection of
applicants.
Provides career coaching through mentoring and arranges for outside training
opportunities when possible.
Makes well-informed, effective, and timely decisions and perceives the impact
and implications of those decisions.
Identifies and analyzes problems; weighs relevance and accuracy of
information; generates and evaluates alternative solutions; makes
recommendations.
Writes in a clear and concise manner.
Help with oversight of all customers in the office and those that are calling
on the phone.
Trains and tracks employee performance by assigning and evaluating job tasks.
Evaluates process flows to ensure work is completed on-time and efficiently
and revises workflows if necessary.
Promotes quality customer service by applying customer sensitivity practices.
Keeps up-to-date with MVD policies and procedures by accessing any changes in
the MVD manual.
Monitors and evaluates employee performance, assigns tasks and ensures
compliance with federal/state laws.
Trains new employees, conduct evaluations, and monitor employee performance.
Handles and resolves customer complaints and issues and promotes quality
customer service.
Keeps up-to-date with MVD policies and procedures and disseminates the
information for staff.
Who are the customers?
The position serves the general public and taxation and revenue employees.
Ideal Candidate
The ideal candidate will have experience in:
Supervision
General office support
Excellent phone etiquette
Clerical support
Administrative support
Customer service
Minimum Qualification
Bachelor's degree in business administration, public administration or accounting and two (2) years of directly related experience in the areas of purchasing, cash management and financial management. One year must be supervisory. Substitutions apply below.
Substitution Table
These combinations of education and experience qualify you for the following position:
Education
Experience
Education
Experience
1
High School Diploma or Equivalent?
AND
6 years of experience
OR
High School Diploma or Equivalent?
AND
6 years of experience
2
A bachelor's degree in the field(s) specified in the minimum qualifications.
AND
4 years of experience
In any field, an associate's degree or higher is required.
AND
6 years of experience
3
Bachelor's degree in field specified in minimum qualifications. Minimum qualifications?
AND
2 years of experience
4
A master's degree or higher in the field specified by the minimum qualifications.
AND
0 years of experience
-
Education and experience must be related to the purpose of the position. )
-
If minimum qualifications require a specific number of "semester hours" in a field (e.g., 6 semester hours in accounting), applicants must have those semester hours to meet the minimum qualifications. No substitutions apply for the semester hours.
Employment Requirements
Must possess and maintain a valid driver's license, must be current with a current driving permit from the state of New Mexico, or must pass a driving exam and obtain a driving certification within six (6) months of the date of hire. Employment is subject to post-employment criminal background check and pending results.
Working Conditions
Working conditions are in an office setting, with exposure to visual/video displays and (VDT) extensive personal computer and phone usage with extended periods of sitting. Must be able to lift 25 lbs. Some standing, bending and reaching may be required.
Supplemental Information
Benefits:
Do you know what total compensation is?
Agency contact number: (505) 329-6728 Mail:
For information on statutory requirements for this position, click the Classification Description'' link in the job advertisement.
Bargaining Unit Position
This position is not covered by a collective agreement.