New Job Contact Representative In Nevada
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| Contact Representative |
Contact Representative
Company : US Bureau of Land Management
Salary : $37,696 - $54,625 a year
Location : Nevada
Full Description
Duties
- Provides specific directions to customers on how to file and meet the eligibility requirements for various land and mineral uses. Applyes substantial knowledge, background in the mission of the BLM and research to respond to a variety of complex inquiries.
- Provides information about wild horse and burro adoptions, map purchases, area archeology & history. Provides information to members of the public on types of recreational opportunities available on the BLM and other federal agencies.
- Explains rules related to the use of recreational areas and facilities, and informs and persuades people to obtain greater public support in protecting resources. '
- Keeps well-informed of all changes in laws and regulations affecting public lands and explains these changes to members of the public.
- Sells documents, maps, books, and copies of records, as well as national parks and other similar materials. He is designated as a cashier/collections officer.
- Reviews initial documents being filed for adherence to the filing requirements, examines appropriate land status records and assists with the processing of payments and filing legal documents.
- Writes letters, memos, and reports and makes entries into automated systems from handwritten notes.
Requirements
Conditions of Employment
- U.S. Citizenship is required.
- Be sure to read the sections on How to Apply and Required Documents.
- You cannot hold an active real estate license: nor can you have an interest in or hold stocks in companies with an interest in federal land.
- Direct Deposit Required.
- The appointment is subject to a favorably adjudicated background/suitability investigation and determination.
- Your resume must contain enough information to show that you meet the qualifications specified in the advertisement, and your responses to the questions must reflect adequately on your resume.
- It may require a one-year probationary period.
- If selected for this position, you will need to complete the Federal Information Systems Security Awareness (FISSA) training prior to start date.
Qualifications
In order to be rated as qualified for this position, we must be able to determine that you meet the qualifications - please note this information in your resume. No assumptions will be made about your experience."
At the GS-05 Level:
Specialized Experience: One (1) year of specialized experience equivalent
to the next lower grade level (GS-04) in the federal service. Specialized
experience is further defined as experience in accomplishing routine support
tasks in a busy office environment; providing information to the public and
internal customers by phone, email, and in person; preparing written
correspondence using automated systems; and maintaining files and related
materials.
- OR-
Education: Completed 4 years of education above high school in any field
for which high school graduation or the equivalent is the prerequisite.
- OR-
Combination of education and experience. : Have and
equivalent combination of the experience and education described above. Only
education in excess of the first 60 semester hours of study is creditable
toward meeting the specialized experience requirements. One full academic year
of study (30 semester hours) beyond the second year, is equivalent to 6 months
of specialized experience.
At the GS-06 Level:
Specialized Experience: One (1) year of specialized experience, equivalent
to the next lower grade level (GS-05) in the Federal service. Specialized
experience is further defined as experience that includes answering internal
and external inquiries with detailed information; preparing written
correspondence with complex subject matter; provide assistance to employees
and the general public; conduct research to respond to inquiries such as laws,
regulations, and organizational policies; and maintaining records and files.
Experience refers to paid and unpaid experience, including volunteer work done through national service programs (e.g., United States Penitentiary; philanthropy; religious), ethical organizations, nonprofits, municipal governments, and schools) and can provide valuable training and experience that can be turned into paid employment. You will receive credit for all the qualifying experience included in your resume. [24]
You must meet all qualifications and requirements by the closing date of the announcement.
Physical Demands: The work involves sitting and standing, typically in a public room environment. Moderate lifting of plats and public information documents may be required.
Work Environment: Work is performed in an office building that requires normal safety precautions.
Education
This position falls under the representative series 0962, clerical and administrative support positions. There are no individual Occupational Requirements (OAR) for this job series.
F Or the GS-05 grade level only : education may be substituted for specialized experience (see qualification section for education requirements). If using education to qualify - You must submit a copy of all your college transcripts or a list of all the courses that include hours and grades from an accredited US college/university. Upon selection, official transcripts must be received prior to appointment. If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.
There is no substitution of education for experience at grade 6 GS.
All selections and tentative offers of selection are contingent upon the submission of valid 'official' transcripts.
Additional information
Relocation/Recruitment Incentive: This position is offering a Relocation/Recruitment Incentive, 10% of the annual salary. To be eligible for a Relocation Incentive, you must be a current Federal Employee and the selectee must be employed with the Federal Government and the selectees current duty location is more than 50 miles from the duty location of this position. To be eligible for a Recruitment Incentive, selectee must not be employed by the Federal Government.
Specific incentives (such as recruitment, relocation or student loan repayment) may be authorized to eligible selectees if the decision to offer an incentive will be made on a case-by-case basis and is neither promised nor guaranteed.
The DoI uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E- Verify, including your rights and responsibilities, please visit E- Verification.
The actual work site for the selectee is the duty station identified in this February 2016 announcement, and the selectedee will typically report to this duty location on a regular and recurring basis. The selectees may be allowed to telework within the local commuting area with supervisor approval.
Or CATAP or ICTA: To receive selection prioritization, you must meet the eligibility criteria for the position with a score of 85 or above. You must submit the appropriate documentation to support your CATAP and ICTA eligibility. For more information: CPTP or ICCAT.
Males born after 31 December 1959 must be registered for the selective service:-
Travel and relocation expenses will not be paid by the Department of the Interior. Any travel, transportation and relocation expenses associated with reporting for duty in this position will be the responsibility of the selected employee.
This announcement is advertised concurrently under number NV-Merit-23 - 126723-KP, for status-eligible candidates and special hiring authority. You must apply separately if you wish to be considered under both recruitment methods.
- Benefits
A career with the US government provides employees with a comprehensive benefits package, and you and your family will have access to a range of benefits designed to make your federal career very valuable.
Review our benefits
The eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information about specific benefits offered.
What can I be evaluated for?
Based on how well you meet the qualifications above, this job will be evaluated.
You will be evaluated based on how your application materials reflect the qualifications of this position.
We will review your application to verify that you meet the requirements for this position. Qualified applicants will be placed in one of three predefined categories: Best Qualified, Well Qualified and Qualification. To determine if you are qualified for this job, a review of your resume, supporting documentation and responses to the online questionnaire will take place. Your responses should support your responses on the score." '', said Mr. Hough.
The questions asked on the online questionnaire will be used to evaluate your competency in following areas:
- Clerical
- Customer Service
- Information Management
Due to the evaluation process, applicants may provide a copy of a performance evaluation record dated within the last 18 months. If the applicant is unable to provide such a document, the Applicant must provide an explanation as to why. Request''
In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application of the critical competencies listed above, this role requires the successful completion of a following additional assessment: Subject Matter Expert Resume Review.
- Benefits
A career with the US government provides employees with a comprehensive benefits package, and you and your family will have access to a range of benefits designed to make your federal career very valuable.
Review our benefits
The eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information about specific benefits offered.
- Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or intermittent employee.
To apply for this position, you must submit a complete application package which includes:
Resume or Application. A At a minimum, your resume must contain job title (include job series and grade, if applicable), duties, starting and ending dates (month and year), and hours worked per week. , and salary (optional). USAJOBS has a template to ensure a complete resume. https://www.youtube.com/watch?v=8YX7o1PBoFk
Your resume will be used to validate your responses to the assessment tool(s), failure of which you may face loss of eligibility. You are welcome to submit an optional cover letter.
Transcripts: See education section for documentation requirements.
Veterans: If you are claiming veterans' preference you must submit a copy of your DD-214, 'Certificate of Release or Discharge from Active Duty,' (Member 4 copy is preferred), showing the dates of active duty, type of discharge, and character of service (must be honorable) OR written documentation from the armed forces that certifies you are expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is submitted.
In addition to the specified documents above, you must submit documentation that supports your claim as shown on the back of the application for 10 point veteran preference. SF-15. "Request for information''
If you are claiming solely the Survivorship Veterans' Preference (SSP), please provide the documentation you received granting this preference.
Additional information about Veterans can be found on the Federal Trade Commission's website, at www.ftc.gov/vets/job-seekers/special-honors/.
Career Transition Assistance Program (CTAP) or Career Transition Improvement Program? Engineering. (ICTAP) eligibles: Submit documentation verifying your CTAP/ICTAP eligibility - this includes a copy of the agency notice and your most recent SF-50 noting current position, grade level and duty location.
Please note that documents selected for transfer from your USAJOBS profile are not automatically added to the application process, and need to be transferred in the 'Documents' step during the application process.
Supplementary materials presented without prior human resources approval will be considered an incomplete application.
Required documentation must be submitted by 11:59 a.m., Eastern Time, on the closing date of this announcement.
If you rely on your education to meet qualifications, then what are the qualifications?
requirements:**
Education must be accredited by an accrediting institution recognized in the United States by the U.S. Department of Education to obtain credit for its qualifications. Therefore, only provide the attendance and/or degrees from schools that are accredited with credentials recognized by the certifying authority.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall ranking.
- How to Apply
This is an online application process through USAJOBS. Your application must be submitted by 11:59 pm Eastern time to the HR Office for any alternative method of applying, please note : If you don't have access to a public library and apply on-line, then contact us prior to that time.
You must have a profile on USAJOBS. Must your profile contain a current resume for submission, see Required Documents section of your resume? _
Insufficient information could result in an ineligible rating.
The USAJOBS resume builder was designed to ensure that your resumes contain the standard information needed, and is an available tool when you log in with a USJobs account.
**Review the appointment eligibility criteria. The eligibility section of this application process is designed to allow you to choose how you wish to be considered for this vacancy announcement. You must provide proof of your eligibility to receive consideration.FOLLOW UP: Check your application status before the announcement closes. It is your responsibility to ensure that a complete application (including a resume, on-line questionnaire, and applicable supplemental documentation) is received by 11:59 PM Eastern Time on 10/03/2023.
NOTE: Technical problems may take at least 1 business day to resolve; therefore, you are highly encouraged to complete the application process prior to the closing date.
Agency contact information
Kristie Pitman
Address
BLM Nevada State Office
BLM Nevada State Office
NV-953
1340 Financial Blvd.
Reno, NV 89502
US
Next steps
After the evaluation process is complete, you will receive an email acknowledgement from USAJobs that your submission was successful via your application package, resume and any supporting documentation. You will be contacted if further review or interviews are required. *
To verify the status of your application, log into my USAJOBS account at: www.usajobs.gov/account/login; all applications will appear on the Welcome screen along with the date that your original application was last updated. For information on what each Application Pipeline means, visit :
Applicants applying under this job opportunity announcement agree to have their application, associated documents and applicable personal information shared with other Bureaus/Offices within the Department of the Interior (DOI) who have vacancies within the same occupational series, grade, full performance level and geographical location, including within your own metro area.
- Fair and Transparent
The federal hiring process is set up to be fair and transparent, the following guidance says. Please read.
* Equal opportunity policy (EEO), * Reasonable accommodation policy (_is_ enabled, financial suitability, selective service), new employee probationary period =--_-_-, Signatures and false statements: Social security number request [edit]Required Documents
To apply for this position, you must submit a complete application package which includes:
Resume or Application. A At a minimum, your resume must contain job title (include job series and grade, if applicable), duties, starting and ending dates (month and year), and hours worked per week. , and salary (optional). USAJOBS has a template to ensure a complete resume. https://www.youtube.com/watch?v=8YX7o1PBoFk
Your resume will be used to validate your responses to the assessment tool(s), failure of which you may face loss of eligibility. You are welcome to submit an optional cover letter.
Transcripts: See education section for documentation requirements.
Veterans: If you are claiming veterans' preference you must submit a copy of your DD-214, 'Certificate of Release or Discharge from Active Duty,' (Member 4 copy is preferred), showing the dates of active duty, type of discharge, and character of service (must be honorable) OR written documentation from the armed forces that certifies you are expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is submitted.
In addition to the specified documents above, you must submit documentation that supports your claim as shown on the back of the application for 10 point veteran preference. SF-15. "Request for information''
If you are claiming solely the Survivorship Veterans' Preference (SSP), please provide the documentation you received granting this preference.
Additional information about Veterans can be found on the Federal Trade Commission's website, at www.ftc.gov/vets/job-seekers/special-honors/.
Career Transition Assistance Program (CTAP) or Career Transition Improvement Program? Engineering. (ICTAP) eligibles: Submit documentation verifying your CTAP/ICTAP eligibility - this includes a copy of the agency notice and your most recent SF-50 noting current position, grade level and duty location.
Please note that documents selected for transfer from your USAJOBS profile are not automatically added to the application process, and need to be transferred in the 'Documents' step during the application process.
Supplementary materials presented without prior human resources approval will be considered an incomplete application.
Required documentation must be submitted by 11:59 a.m., Eastern Time, on the closing date of this announcement.
If you rely on your education to meet qualifications, then what are the qualifications?
requirements:**
Education must be accredited by an accrediting institution recognized in the United States by the U.S. Department of Education to obtain credit for its qualifications. Therefore, only provide the attendance and/or degrees from schools that are accredited with credentials recognized by the certifying authority.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall ranking.
Help
This job is open to anyone, he said.
-
Career Transition (CTAP, IITP & RPL):
Federal employees who meet the definition of a "suspected" or "displaced" employee are fired.
-
The public
Americans, or those who have an allegiance to the United States, are citizens.
Clarification from the agency
All US citizens - No previous federal service is required for CTAP and ICTAP candidates in the local commuting area. '