New Job Banquet Server (On-Call) In Hawaii

The all-new, vibrant ‘Alohilani Resort Waikiki Beach blends indoor and outdoor luxury to elevate the experience of Oahu resorts. Every space has been envisioned by award-winning design firm, Rockwell Group. Fresh, welcoming and relaxing, it’s an oasis of tranquility in the heart of Waikiki.

With a location steps from Waikiki Beach, it's where Hawaii vacations turn into memories. Next up is the destination pool deck with private cabanas, a shallow water pool and kid's club and a pool bar that seamlessly transitions from day to night.

Our resort is proudly named in honor of Lilian's, the last surviving monarch of Hawaii. Beloved by her people, her spirit runs through the hotel and inspires a fresh perspective on Waikiki Beach. Alohaina Resort''

Banquet servers (on-call) are responsible for the setting up and serving of food and beverages at all banquet functions, according to hotel standards.

• Perform preparatory and side work duties to ensure that guests are served promptly, efficiently.
• How do you read the Banquet Event Order (BEO)? And be familiar with the menu of assigned functions.
• In a friendly, courteous and professional manner, we serve our guests according to the hotel's standards.
• Responsive to guest problems, complaints and accidents. Communicate with management if necessary.
• All tables must be set according to hotel standards.
• Maintain the banquet storeroom in a neat and orderly manner, with any and all appropriate supplies necessary for food service functions.
• Clean-up the banquet space after the completion of a function and ensure all equipment and supplies are stored properly. "
• Room preparation according to BEO and various meal functions.
• Follow all money handling procedures when serving the guest.
• For each function served, know the menu items and be able to give accurate descriptions.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

• High school diploma or equivalent and/or experience in hotel management, or a related field, preferred.
• Flexible and long hours sometimes need.
• Medium work -- Exerting up to 50 pounds of force occasionally, and/or 20 pounds frequently or constantly to lift, carry, push, pull or otherwise move objects. '
• How do I stand during a shift?
• Effective at listening, understanding and clarifying concerns raised by employees and guests.
• To meet the deadlines, they must be able to multitask and prioritize their tasks.
• Approach all encounters with guests and employees in an attentive, friendly, and courteous manner. '
• Effective in managing problems, including anticipating, preventing and solving problems as necessary. '
• They must be able to show initiative, including anticipating guest needs or operations.