New Job Receptionist In Minnesota

Description

Performs a variety of routine clerical and manual work related to circulating library materials and providing service to library patrons.

The hours are Monday-Wednesday 12 noon -4 pm and Thurs-Friday 1 pm -5 pm, 20 hours per week.

Examples of Duties

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Performs materials processing
• Trains new circulation employees
• Checks library materials in and out and sorts returned materials for re-shelving.
• Answers telephone calls and greets library patrons, or otherwise assists or refers patrons as appropriate.
• Processes overdue materials and fines.
• Inspects returned materials for damage.
• Enters data into computer, including patron registration, reserves and renewals.
• Communicates library procedures and policies to patrons.
• Assists in maintaining library collection and facilities by processing daily newspapers, straightening books, chairs, emptying book drops, etc.
• Monitors and processes reservations for library study rooms and equipment.
• Assists with special programs including assistance with scheduling, publicity, program arrangements such as facilities, etc.
• Provides directional assistance to patrons in the location of library materials, facilities and use of library equipment.
• Performs related work as assigned or apparent.
• Cross-trains in all areas to learn tasks essential to good customer service.
• Attends and participates in staff meetings

Typical Qualifications

MINIMUM REQUIREMENTS
Education and Experience

• High school graduate.
• Experience in customer service; public library experience is preferred.

Technical Skills

• Proficiency in keyboarding and computer skills, cash register/point of sale equipment experience.

Supplemental Information

SUPERVISION RECEIVED
Works under the direct supervision of the Public Services Librarian, and the general direction of the Library Director.

In accordance with City policy and applicable law, the following deductions may be made from your payroll checks:

• Federal and State withholding for taxes, Social Security, Medicare, pre-tax life insurance, garnishments, etc.
• Statutorily required PERA contributions (Public Employee Retirement Association).
• Insurance premiums for health, life, dental, STD, and other elected coverages.
• Elected contributions to deferred compensation, H.S.A. funding, and flexible benefit programs.
• Elected contributions to credit unions or other banks.