New Job Office Specialist In Nebraska

Office Specialist
Office Specialist

Office Specialist

Company : State of Nebraska
Salary : $15.95 an hour
Location : Nebraska

Full Description

Description
The State of Nebraska, Department of Health and Human Services, Division of Medicaid and Long Term Care Claims team is seeking a full-time Office Specialist. Successful candidates will be organized, have excellent customer service skills, and demonstrate support of the team.

What we can offer you:
  • Stable Employment Opportunity
  • Career Development and Learning
  • Tuition Reimbursement
  • 156% match of first 4.8% contribution to Retirement Plan
• 13 Paid Holidays • Generous Leave Accruals and benefits
  • Opportunity to be part of a caring organization
  • Opportunity to make a difference
  • Respect as a valued team member

DHHS State of Nebraska values our employees as well as a supportive environment that strives to promote Diversity, Inclusion, and Belonging. We recruit, hire, train, and promote in all job qualifications and at all levels without regard to race, color, religion, sex, age, national origin, disability, marital status, or genetics.
Examples of Work
The Department of Health and Human Services is looking for an office specialist to join DHHS MLTC Claims team. This position, under immediate supervision, performs routine, clerical accounting work involving the preparation, maintenance, coding and/or processing of records and performs related work as assigned. Must be able to complete various tasks to maximize recoveries, such as assisting client's private attorneys, answering questions from clients, send accurate correspondence, explaining regulations/statutes.

Duties include:
  • Answer incoming calls.
  • Sorting Mail
  • Filing Cases
  • Data entry
Qualifications / Requirements

REQUIREMENTS: Coursework/training in administrative/office support functions, procedures, and methods including the operation of personal computers and office equipment; or areas related to the programs and functions of the employing agency. OR Experience in customer service or public contact; or applying criteria/regulations; and/or performing administrative/office/secretarial support work including use of personal computers and office equipment.

PREFERRED: Experience with clerical accounting procedures or other related office/clerical functions or course work/training in accounting, bookkeeping or related field. At least one year of customer service experience, experience with Enterprise One, NFOCUS, MMIS, OnBase, and Microsoft Excel.

OTHER: Must maintain confidentiality; sharp attention to detail; and proofreading skills. Must be able to maintain regular and predictable attendance.
No remote working in this position.

Knowledge, Skills and Abilities

Knowledge of: the practices, procedures, and equipment used in secretarial/clerical support operations; record keeping practices and database management; administrative reporting formats; customer service processes and principles; the program-administrative policies and guidelines; specialized processes and terminology associated with assigned work; grammar, punctuation, spelling, and composition for general business and specialized purposes; word and data processing software.

Ability to: communicate in person and by telephone, email, and correspondence to exchange information and ideas; interact effectively with persons of diverse backgrounds; summarize technical data and results of research and tracking activities into reports; prepare, proofread, and correct errors in information, documents, reports; understand and apply instructions and program-administrative policies and directives; implement decisions made and take actions selected by others to achieve work objectives, performance goals, and priorities; learn the organizational structure, mission, and activities of the employing agency; learn agency policies and procedures pertinent to the work assigned; maintain confidentiality; maintain accurate records and documentation.

Skills:

  • Organization
  • Detail oriented
  • Ability to multi task
  • Professional communication
  • Answer phones
  • Sort documents
  • Review legal paperwork
  • Create professional correspondence
  • Complete research in various databases
  • Experience in Excel

Must maintain confidentiality; sharp attention to detail; and proofreading skills.

This position must be able to maintain regular and predictable attendance. No remote working in this position.


We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Check out all that the State of Nebraska has to offer! For more information on benefits currently offered to permanent teammates, please visit: https://statejobs.nebraska.gov/index.html#benefits