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New Job Labor & Employment Specialist Ii: Famli Redeterminations In Colorado

Labor & Employment Specialist II: FAMLI Redeterminations
Labor & Employment Specialist II: FAMLI Redeterminations

Labor & Employment Specialist II: FAMLI Redeterminations

Company : State of Colorado Job Opportunities
Salary : $56,028 - $81,792 a year
Location : Colorado

Full Description

Department Information



The Department of Labor and Employment keeps Colorado strong and competitive. We connect workers with great jobs and assist those who have been injured on the job. We help people who are unemployed through no fault of their own by providing temporary wage replacement and we ensure fair labor practices. We provide an up-to-date and accurate picture of the economy that helps in decision making. And we protect the workplace – and Colorado communities – with a variety of consumer protection and safety programs.

This is a values-driven organization, committed to accountability, agility, collaboration, and respect.

We believe in outstanding customer service, an inclusive culture, continued process improvement and in our role as a trusted and strategic partner. Recognizing that knowledgeable employees drive our success, we are seeking dedicated individuals who exhibit our shared values and our passion for quality and excellence in all we do.

In addition to rewarding and meaningful work, we offer excellent benefits:

  • Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans

  • Medical and dental health plans
  • Employer supplemented Health Savings Account
  • Paid life insurance
  • Short- and long-term disability coverage
  • 11 paid holidays per year plus vacation and sick leave
  • BenefitHub state employee discount program
  • MotivateMe employee wellness program
  • Excellent work-life programs, such as flexible schedules, training and more
  • Access to participate in employer-supported employee affinity spaces
  • RTD Eco-Pass Commuter Program

  • Some positions may qualify for the Public Service Loan Forgiveness Program. For more information go to https://dhr.colorado.gov/dhr-resources/student-loan-forgiveness-programs


Our agency website: Colorado Department of Labor and Employment

CDLE has implemented a pilot program on March 1st, 2022 which will award Disability Hiring Preference Points similar to the Veterans’ Preference Points program. During your application process you will be asked if you would like to be considered for either of these programs for additional points in the hiring process. To learn more about Disability Hiring Preference and what will be required to participate, please visit our website: https://sites.google.com/state.co.us/disability-hiring-preference/home

PLEASE NOTE: With the beginning of this program, CDLE will no longer accept attachments of any kind with applications. Please be as thorough as possible in documenting your education and work history in the application system. Attachments will not be accepted or considered during any phase of the hiring process including minimum qualification screening, comparative analysis, or interviews.

Description of Job

The salary range for this posting is:
$26.94 - $39.32 Hourly
$2,154.92 - $3,145.85 Biweekly
$4,669.00 - $6,816.00 Monthly
$56,028.00 - $81,792.00 Annually

The main purpose of this position is to obtain, investigate, and analyze facts and evidence obtained from employers and claimants to determine proper assignment of earnings, correct posting of wages, and determine who is responsible for premium charges. This position will contact claimants and employers to retrieve the information needed to make appealable decisions that effects monetary entitlement for claimants and monetary liability for new and existing employers, self-employed individuals, and employees of opted-out local governments. This position will be responsible for creating new employer account numbers when the application of wages on a separate, individual basis is needed. This position is also responsible for relaying employer information to other units as appropriate for any additional followup on premiums charging or compliance complications.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

MINIMUM QUALIFICATIONS:

Substitutions:

Additional appropriate experience will substitute for the degree requirement on a year-for-year basis.

Additional appropriate education will substitute for the required experience on a year-for-year basis.

Education and Experience:

Bachelor's degree from an accredited institution in a field of study related to the work assignment.

AND

One year of professional experience in an occupational field related to the work assigned to the position to include:


  • Determining eligibility for government benefits programs.
  • Underwriting
  • Tax examiner
  • Banking
  • Bookkeeping

Preferred Qualifications:

  • Experience in unemployment insurance
  • Experience with redeterminations
  • Experience collaborating with other work units
  • Experience with social services programs
  • Experience within the FAMLI division
  • Understanding of private insurance industry
  • Experience with SalesForce
  • Competency with Microsoft Office Suite and Google Workspace.
  • Bilingual (Read, Write, Speak) in Spanish and English

  • Experience performing alike duties as classified State of Colorado employee.


Required Competencies:
  • Judgment and decision making
  • Strong oral and written communication skills
  • Strong collaboration skills
  • Customer service skills involving email and phone communications
  • Strong problem solving and conflict resolution skills
  • Highly adaptable
  • Active Listening Skills
  • Empathy
Conditions of Employment:

  • Must be a Colorado resident at time of application.
  • You must pass a thorough background check prior to employment which will include the E-Verify process.

SAVE THE DATE:
The comparative analysis portion for this recruitment will include an online skills test that all qualifying applicants will be required to complete and pass in order to be considered eligible. This test will cover basic computer and customer service related competencies. The test is currently expected to take place from Monday, September 11th through 11:59 PM on Monday, September 18th. All qualifying applicants will receive emailed instructions regarding how to access and complete the exam.
APPEAL RIGHTS:

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email ([email protected]), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

Supplemental Information

For questions regarding this recruitment, please contact: [email protected]

Minimum Qualification Screening
A Human Resources Analyst will only review the work experience/job duties sections of the online job application to determine whether you meet the minimum qualifications for the position for which you are applying. Cover letters and resumes WILL NOT be accepted in lieu of the official State of Colorado online application, CDLE does not accept attachments of any kind during the application process. Part-time work experience will be prorated.

Applicants must meet the minimum qualifications to continue in the selection process for this position. Work experience and qualifications must be specifically documented on your online application. Do not use "see resume" or "see attached" statements on your application. CDLE does not accept attachments of any kind during the application process.

SAVE THE DATE:
The comparative analysis portion for this recruitment will include an online skills test that all qualifying applicants will be required to complete and pass in order to be considered eligible. This test will cover basic computer and customer service related competencies. The test is currently expected to take place from Monday, September 11th through 11:59 PM on Monday, September 18th. All qualifying applicants will receive emailed instructions regarding how to access and complete the exam.

Comparative Analysis Process – Structured Application Review
After minimum qualification screening, the comparative analysis process for this position will involve a review and rating of all the information you submit with your application materials. Therefore, it is extremely important to document in the work experience/job duties portion of your online application the extent to which you possess the education, experience, minimum qualifications, and preferred qualifications as outlined in the job announcement. It is also important to thoroughly answer all supplemental questions (if listed) as your answers to these questions will be evaluated during this phase.

Supplemental Questions
Answer the supplemental questions on the application completely and thoughtfully. Your answers may be rated based on your writing ability (spelling, grammar, and clarity of your writing) as well as the content of your answer.

THIS ANNOUNCEMENT MAY BE USED TO FILL MULTIPLE VACANCIES


The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.


The Colorado Department of Labor and Employment is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Jay Wilson, at [email protected]. Auxiliary aids and services are available upon request to individuals with disabilities. For all other inquiries about this recruitment effort, please call 303-318-8200.


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