New Job Family & Children Medicaid Supervisor In Indiana
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| Family & Children Medicaid Supervisor |
Family & Children Medicaid Supervisor
Company : Wake County Government
Salary : $23.47 - $31.68 an hour
Location : Indiana
Full Description
What You'll Be Doing
Help families in Wake County get the assistance they need to live healthy, thriving lives. The Family & Children Medicaid (FCMA) Supervisor provides supervision and administrative oversight of the daily activities of eligibility case workers in FCMA in the Economic Services division at the Somerset or Swinburne location. Bring your FCMA expertise and lead this team to work closely with the community they are serving.
We offer an excellent compensation and benefits package to our employees, which includes 5% toward a 401k, medical and dental coverage, and paid-time off! Need we say more? Come see why others want to live, work, and play in Wake County! Join #TeamWake!
Essential functions include:
Creating and maintaining a work environment with open communication, team work and excellent customer service with the team and other staff
Sharing knowledge of all facets of the program, and all available resources with staff
Ensuring that work generated by staff is accurate and completed in a timely manner
Completing case reviews and documenting findings in appropriate databases to record the accuracy of work being performed by staff
Communicating to staff any issues, policies or changes that influence job responsibilities and case management practices
Supervising personnel by performing yearly evaluations, interviewing and hiring staff, and resolving personnel issues whenever warranted
Serving on the management team and attending meetings
About Our Team
Wake County Health & Human Services (WCHHS) is a consolidated agency that provides an array of public health and social services that include public health and healthcare clinics, child welfare and economic services, transportation, and other related services. Our mission: In partnership with the community, we will facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our many standard programs, WCHHS is engaged in several special initiatives that impact services and programs throughout our entire agency and communities. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to WCHHS implementing new and exciting enhancements to our services and programs.
The Basics (Required Education and Experience)
Bachelor's degree
Three years of job-related experience
Equivalent education and experience are accepted
Beyond the Basics (Preferred Education and Experience)
Experience working within a State or County Department of Health and Human Services
Current or prior supervisory experience
At least three (3) years of experience determining eligibility for a State or County Department of Health and Human Services’ Economic Self-Sufficiency Program (including, but not limited to, FCMA, Medicaid, Food and Nutrition Services, and/or Work First programs)
Proficiency in NCFAST and OnBase or another electronic document management system
Proficiency in MS Excel to create spreadsheets and work within existing spreadsheets
Fluency in English and Spanish is preferred
How Will We Know You're 'The One'?
Knowledge and strong understanding of Medicaid policy
The ability to interpret and explain policies to convey information clearly and concisely to groups or individuals verbally, or in writing
The ability to listen and respond appropriately to others
Excellent organizational, customer service and time management skills; strong attention to detail in order to minimize mistakes in keying or indexing of electronic information
Ability to develop and maintain strong relationships
About This Position
Location: Positions available in multiple locations throughout the County
Employment Type: Regular
Work Schedule: Mon - Fri 8:00 am- 5:00 pm
Hiring Range: $23.47 - $31.68, commensurate with experience
Posting Closing Date: 7:00 pm on 8/28/2023
Help families in Wake County get the assistance they need to live healthy, thriving lives. The Family & Children Medicaid (FCMA) Supervisor provides supervision and administrative oversight of the daily activities of eligibility case workers in FCMA in the Economic Services division at the Somerset or Swinburne location. Bring your FCMA expertise and lead this team to work closely with the community they are serving.
We offer an excellent compensation and benefits package to our employees, which includes 5% toward a 401k, medical and dental coverage, and paid-time off! Need we say more? Come see why others want to live, work, and play in Wake County! Join #TeamWake!
Essential functions include:
Creating and maintaining a work environment with open communication, team work and excellent customer service with the team and other staff
Sharing knowledge of all facets of the program, and all available resources with staff
Ensuring that work generated by staff is accurate and completed in a timely manner
Completing case reviews and documenting findings in appropriate databases to record the accuracy of work being performed by staff
Communicating to staff any issues, policies or changes that influence job responsibilities and case management practices
Supervising personnel by performing yearly evaluations, interviewing and hiring staff, and resolving personnel issues whenever warranted
Serving on the management team and attending meetings
About Our Team
Wake County Health & Human Services (WCHHS) is a consolidated agency that provides an array of public health and social services that include public health and healthcare clinics, child welfare and economic services, transportation, and other related services. Our mission: In partnership with the community, we will facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our many standard programs, WCHHS is engaged in several special initiatives that impact services and programs throughout our entire agency and communities. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to WCHHS implementing new and exciting enhancements to our services and programs.
The Basics (Required Education and Experience)
Bachelor's degree
Three years of job-related experience
Equivalent education and experience are accepted
Beyond the Basics (Preferred Education and Experience)
Experience working within a State or County Department of Health and Human Services
Current or prior supervisory experience
At least three (3) years of experience determining eligibility for a State or County Department of Health and Human Services’ Economic Self-Sufficiency Program (including, but not limited to, FCMA, Medicaid, Food and Nutrition Services, and/or Work First programs)
Proficiency in NCFAST and OnBase or another electronic document management system
Proficiency in MS Excel to create spreadsheets and work within existing spreadsheets
Fluency in English and Spanish is preferred
How Will We Know You're 'The One'?
Knowledge and strong understanding of Medicaid policy
The ability to interpret and explain policies to convey information clearly and concisely to groups or individuals verbally, or in writing
The ability to listen and respond appropriately to others
Excellent organizational, customer service and time management skills; strong attention to detail in order to minimize mistakes in keying or indexing of electronic information
Ability to develop and maintain strong relationships
About This Position
Location: Positions available in multiple locations throughout the County
Employment Type: Regular
Work Schedule: Mon - Fri 8:00 am- 5:00 pm
Hiring Range: $23.47 - $31.68, commensurate with experience
Posting Closing Date: 7:00 pm on 8/28/2023