New Job Assistant Property Manager In Massachusetts

JOB SUMMARY: This is a "temporary 3-month" opportunity from October 1, 2023 through December 31, 2023. It is a highly responsible administrative position in which the incumbent must provide support to the Property Manager, as well as work independently on many simultaneous projects. The incumbent must maintain confidentiality of tenant information. The incumbent will provide assistance to the Property Manager by following established administrative procedures, verifying and assembling documents for annual recertification of income, and preparing documents for lease termination processes. The incumbent is responsible for creating work orders, assigning work to maintenance staff, showing apartments to perspective residents and conducting resident orientations. The incumbent works closely with tenants and resident organizations, will receive direct supervision from the Property Manager and may provide supervision to clerical and maintenance staff.

PRINCIPAL DUTIES:

• Responsible for scheduling timely annual recertification of income for residents and insuring all required verification forms and supporting documentation are obtained.
• Responsible for collection of rents, maintenance charges, and legal fees and monitoring monthly tenant account receivable balances.
• Responsible for the preparation of eviction notices in accordance with established procedures.
• Assists the Property Manager in monitoring all buildings, grounds and common areas for cleanliness and general maintenance.
• Assists the Property Manager in the inspection of apartments.
• Responds to resident complaints by scheduling or conducting informal conferences.
• Works with resident organizations to establish budgets and monitor expenditures
• Receives communications of a general nature from resident and may respond to concerns.
• Develops written correspondence to residents and maintains copies in the resident file.
• Maintains a secure, organized file system of resident information, compliant with LHA filing procedures.
• Performs data entry into HUD’s IMS/PIC System for all income and family information related to the annual recertification of income, as well as interim rent changes. Also performs data entry of lease-up, vacancy and inspections.
• Assembles resident orientation packets and conducts orientation meetings with new residents.
• Obtains Enterprise Income Verification (EIV) information for residents at the time of annual recertification of income.
• Computes tenant rent share in compliance with state and federal regulations.
• May also perform listed duties on behalf of non-profit corporation(s) as directed from time to time by the Executive Director and/or his designee.
• Performs other related duties of the class as required, including assuming the duties of the Property Manager in his/her absence.

KNOWLEDGE, SKILLS AND ABILITIES:

• Ability to follow established procedures outlined in the Low Rent Public Housing Administrative Plan.
• Proficiency with Microsoft Word and Excel software programs and ability to learn the Emphasys software program.
• General knowledge of maintenance principles and building systems.
• Ability to interpret leases and other legal documents and work with constables and attorneys in executing lease termination proceedings.
• Ability to maintain confidential information and follow established security guidelines for resident files.
• Ability to maintain effective communications with staff and residents.
• Ability to prepare clear and concise reports as required.
• Ability to multi-task and perform required duties associated with the position.
• Ability to remain focused and organized in a busy work environment.
• Ability to work effectively with low-income, culturally diverse individuals and families.
• Bilingual in Spanish or Khmer preferred.
• Shall possess a valid Driver’s License.

TRAINING/EXPERIENCE:

The nature of this position suggests that a candidate have prior experience in property management. Must possess a Public Housing Manager Certification. A Bachelor’s Degree in a related field is required.

Job Types: Full-time, Temporary

Pay: Up to $60,000.00 per year

Schedule:

• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• Property management: 1 year (Required)

License/Certification:

• Public Housing Manager Certification (Preferred)
• Driver's License (Required)

Work Location: In person