New Job Promotions Associate In New York

Squarespace is looking for a passionate Promotions Associate to manage and execute various CRM acquisition and conversion tactics.

You will advance our business by contributing to our data-informed approach to customer targeting and campaign measurement. With meticulous attention to detail, you will lead the implementation of our complex promotions calendar, spanning multiple products, languages, geographies, and tactics. You will collaborate with teams across the organization to deliver responsive/mobile-friendly CRM promotional programming, from ideation through execution and analysis. You have a customer-focused orientation and are a champion for campaign execution.

You will be based in our New York office and report to the Sr. Manager, CRM.

You'll Get To...

• Maintain promotions calendar and supporting documentation across all products and surfaces
• Responsible for creation and maintenance of all promotional discount codes for CRM and additional teams throughout the organization
• Execute promotional email, push, and in-app marketing campaigns that support pre-defined performance goals, such as CTR, open rates, conversions and incremental revenue lift
• Build email, push, and in-browser campaigns with HTML & CSS coding, including personalization with Handlebar logic and dynamic content, using our email service provider, Iterable, and our app notification provider, Braze
• Perform all quality assurance steps including proofing templates on all applicable devices, staging user experiences in-product, live rendering, and spot-checking audience lists to ensure accuracy
• Develop and test new promotions capabilities and tactics
• Communicate all promotions details and updates to partnering teams and serve as point of contact for Customer Operations
• Regularly perform competitive analysis, tracking CRM acquisition campaigns and developing related points of view to deliver insights to the team that are backed by data
• Advocate for the customer experience
• Collaborate with Engineering team to support implementation roadmap

Who We're Looking For

• 1+ years of demonstrated success in a customer acquisition focused role within marketing
• 1+ years of experience in a direct marketing/CRM role, using multiple channels to communicate with customer base
• Knowledge of HTML and CSS for email design, overall email processes, and ESP platforms - direct experience working in Iterable and/or Braze.
• Ability to initiate and pursue ideas, work in an expedited time frame, establish trust and maintain a collaborative spirit working with teams across the organization

Benefits & Perks

• A choice between medical plans with an option for 100% covered premiums
• Fertility and adoption benefits
• Access to supplemental insurance plans for additional coverage
• Headspace mindfulness app subscription
• Retirement benefits with employer match
• Flexible paid time off
• Up to 20 weeks of paid family leave
• Equity plan for all employees
• Pretax commuter benefit
• Education reimbursement
• Employee donation match to community organizations
• 6 Global Employee Resource Groups (ERGs)
• Dog-friendly workplace
• Free lunch and snacks
• Private rooftop

Cash Compensation Range: $85,500 - $138,000 USD

The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.

In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Squarespace employees are eligible to receive equity in the company as part of their total compensation.

About Squarespace

Squarespace (NYSE: SQSP) is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity, creating and managing social media presence with Bio Sites and Unfold, and hospitality business management via Tock. Our team of more than 1,400 is headquartered in bustling New York City, with offices in Chicago, Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. For more information, visit www.squarespace.com.

Our Commitment

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.