New Job On- Site Call Center Agent Ohi In Texas

ACCENTURE's Flexible Workforce solves clients’ toughest challenges by providing cross-industry expertise, unmatched innovation, World-class tech and talent. We help bring it all together to deliver tangible business outcomes for our clients with contractors and our extended workforce opportunities. Accenture is consistently recognized on FORTUNE’s 100 Best Companies to Work for and Diversity Inc’s Top 50 Companies for Diversity lists. And that's just the beginning. Now is the perfect time for you to consider opportunities through our Flexible Workforce.

What's In It For You :

Project Description:

On-Site Call Center Agent will take inbound/outbound calls from providers, Medicaid members and representatives from the other health insurance. Agent will also make outbound calls health insurance carriers to verify private health insurance information and update the client records in the State’s Medicaid system.

Responsibilities :

Basic Qualifications :

• High School Diploma
• 1 year of Call Center Customer service experience, high volume, fast paced project
• At least 1 year of experience in some realm of medical field (coding, customer service for Insurance, etc)
• On-Site- Monday - Friday, 8:00 am - 5:00 pm (Northwest, San Antonio)
• Excellent problem-solving skills
• Ability to track projects for timely follow-up and completion
  
• Strong interpersonal skills
• Verbal and written communication skills with the ability to interact professionally with clients, providers and management
• Knowledge of the use of PCs and related software
• Need to be able to maneuver within XLS spreadsheet, copy and paste, etc.

Bonus Points If You Have :

Keywords : Customer Service, Call Center, medicaid

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Requesting An Accommodation for this specific opportunity

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are going to be placed on an Accenture project and require accommodation to perform the essential functions of the opportunity, you will be asked to participate in our reasonable accommodation process as it relates to the initial interview process and for ongoing support, you will need to consult your supplier as their reasonable accommodation process if an offer is extended. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

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Applicants for placement consideration in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

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