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New Job Library_Customer Service Assistant (Puerto Rico Event) In Tennessee

Library_Customer Service Assistant (Puerto Rico Event)
Library_Customer Service Assistant (Puerto Rico Event)

Library_Customer Service Assistant (Puerto Rico Event)

Company : City of Memphis
Salary : $35,206 - $52,458 a year
Location : Tennessee

Full Description

ESSENTIAL JOB FUNCTIONS : Works under general supervision of an Agency Manager or other designated supervisory personnel to provide public information services at the general reference desk in the areas of children, teen, and adult references and readers' advisory to the public. Works at various library agencies to assist with the collection and development of library materials. Recommends appropriate reading materials for adults, teens and children to library management. Works in teams with various library personnel to perform professional library services, such as assisting customers with computers, identifying books in a collection, etc. Provides basic circulation desk services, as needed. Assists with planning and/or conducting programs for children, teens, and adults. Lifts and carries books, supplies, or materials to assist customers. Stocks library shelves with books and reading materials. Assists in training staff and volunteers, as assigned.

OTHER FUNCTIONS :
  • Performs additional functions (essential or otherwise) which may be assigned.
  • Functions as staff member in charge, as assigned.

TYPICAL PHYSICAL DEMANDS: Must be able to communicate verbally and in writing. Must be able to operate personal computer and all basic office equipment. Requires stooping, bending, stretching, pushing cartloads of books, supplies, etc. up to 40 lbs and lifting up to 25 lbs of books.

TYPICAL WORKING CONDITIONS: Works primarily in a public library environment. May require some travel within Shelby County to various meetings and work areas (library branches). Must be able to work a flexible schedule, which includes nights and weekends.

Bachelor's degree in Liberal Arts, General or Interdisciplinary Studies, Adult/Youth Education, or related field of study from an accredited four (4) year college/university. One (1) year experience in customer service related work preferred; or any combination of experience or training which enables one to perform the essential job functions.

The City Charter requires that City Employees must establish residence within Shelby County within six (6) months from date of Employment. Proof of residence will be required at the time of hire. The City Charter requires that City Employees, with the EXECEPTION of “first responders”, must establish residence within Shelby County within six (6) months from their date of Employment. Proof of residence will be required at the time of hire. As defined by Tennessee House Bill 105, "first responder means paid, full-time law enforcement officers, firefighters, and emergency medical personnel and dispatchers of law enforcement, fire and emergency medical service departments."

The City of Memphis is committed to providing access and reasonable accommodation in its services, programs, activities, and employment for individuals with disabilities. To request disability accommodation in the application process, contact the Office of Talent Management at [email protected].

Division: Library Services


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