New Job I.T. Support Technician In Idaho

About IMCO

IMCO, a heavy civil general contractor, serves public and private clients throughout Washington, Montana, Oregon and Idaho. Our employees are our biggest, and most valued asset. We take pride in our employees, offering competitive wages and benefits, training, and a culture rooted in teamwork and innovation.

Our Mission. Proudly building complex projects with integrity, excellence, and safety.

Our Vision. To be the best; the most exceptional team, tackling challenging opportunities with world-class innovation, and positively impacting our communities every day.

The Position:

The I.T. Support Technician will assist with all aspects of Information Technology. The IT Support Technician serves as the primary point of contact for inbound IT support requests from employees at both jobsite and office locations. Additionally, this role installs, configures, and maintains business equipment, systems, and user accounts. Common responsibilities include documenting inbound requests, troubleshooting and resolving client requests, educating employees on general self-service tips, escalating systems issues and/or complex matters, and repurposing and preparing equipment for use. This position requires active listening, independent analysis, problem solving, and a service-oriented approach.

We are seeking someone who is a forward thinker, predicts I.T. problems in advance and offers solutions, someone who takes initiative, and brings a high level of customer service to our employees. Personality traits desired; personable, outgoing and helpful.

Travel:

Travel is required with this position. Traveling to our regional offices and construction sites will be vital in solving tech related issues. Travel consists in the Pacific Northwest, primarily in the greater Boise region and the greater Bellingham-Seattle region.

Requirements and Qualifications:

Associate degree in information technology or vocational technology training and 2-4 years of experience.

Compensation and Benefits:

• Starting pay is $25-$31 an hour - DOE
• Paid Time Off (PTO)
• Medical, vision, and dental insurance coverage available on the first day of the month following 60 days of employment
• 401K match on eligible wages and available for eligible employees on the first of the month following 60 days of employment. IMCO offers 100% contribution matching up to 4% of the employee s eligible wages.