New Job Customer Care Representative In Georgia
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| Customer Care Representative |
Customer Care Representative
Company : Geiger
Salary : Details not provided
Location : Georgia
Full Description
Why join us?
Geiger furnishes the modern office with beautiful solutions for private offices, conference rooms, collaborative spaces, and more. Geiger designs play an important role in creating environments where people want to be—spaces that stimulate creative and analytical thinking, strengthen organizational culture, and communicate trust to clients and visitors.
Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of Geiger means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Geiger to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.
Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of Geiger means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Geiger to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.
ESSENTIAL FUNCTIONS
The position serves as the single point of contact for customers/clients, sales representatives, and product application specialists regarding orders.
Answers all questions related to Geiger products, orders, processes, etc. Coordinates required delivery dates and shipping details with scheduling team. Follows up on all issues daily and thoroughly communicate with all necessary parties.
Insures orders are within guidelines of customer's contract.
Oversees incoming emails and phone calls for a specified geographical region. Processes all incoming purchase orders and warranty claims from clients in a timely and accurate fashion.
Performs additional responsibilities as requested to achieve business
objectives.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable
individuals
with
disabilities
to
perform
the
essential
functions.
EDUCATION AND EXPERIENCE
Associates degree or equivalent experience (minimum 2 years) preferably in a computerized environment, performing data entry and customer service related functions.
Strong organizational and time management skills for success in a fast paced environment.
SKILLS AND ABILITIES
Aptitude for accuracy; detail oriented.
Ability to work with customers directly; strong communication skills; good problem solving and analytical skills. Ability to work with minimum supervision.
Ability to work under pressure.
Ability to effectively use office automation, communication, software and tools currently used in the MillerKnoll/Geiger office environment.
Must be able to perform all essential functions of the position with or without accommodations.
Who We Hire?
Simply put, we hire everyone. Geiger is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.