New Job Case Manager - Ryan White Eligible Clients In Idaho

Description: This position can be part time or full time depending on the candidates preference, 20 to 40 hours per week.
SUMMARY:The Case Manager is primarily responsible for providing services to clients who are HIV positive. The Case Manager will coordinate services for Ryan White eligible clients. The position requires at least 20 hours per week but can be full time up to 40 hours per week and will include some travel. The Case Manager will work closely with clients living with HIV/AIDS who may have psychosocial and/or health related needs. Case Management services is a strength-based approach to service that includes treatment adherence, counseling, coordination and follow-up of medical treatments, client advocacy, and assistance in obtaining housing, financial support, legal services, social support, and other needed services. The goals of Case Management are to ensure that clients with HIV/AIDS have timely access to comprehensive medical care and social services, prevent disease transmission, minimize HIV progression, and to promote and support client independence and self-sufficiency. Starting wage of $17.00 DOE Requirements:

MINIMUM QUALIFICATIONS:

• A bachelor’s degree in a health or human services field is preferred; or
• Extensive experience defined as specialized case management training; or
• Associate’s degree and one to two years’ experience in a human services related field such as: social work, psychology, or nursing.
• For social work degree must provide current Idaho State license.
• Must pass state background check.
• Must possess a valid Driver’s License and current insurance.
• Must have own transportation.
• Professional appearance and demeanor.
• Must be culturally competent.
• Excellent customer service skills.
• Excellent written and verbal communication skills.
• Excellent time-management skills and the ability to prioritize work.
• Must be a self-starter and can work effectively under limited daily supervision.
• Team player.
• Strong organizational and planning skills.
• Must be deadline oriented.
• Robust command of Microsoft Office, social media, and internet searching.
• Computer/Typing skills.
• Discretion and good judgement.
• Flexible attitude and the ability to deal well with changing assignments and priorities.
• Ability to lift 30 lbs.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

Maintain high-level of professionalism and adhere to strict standards of confidentiality. Treat clients, staff, volunteers, board members, etc., with dignity and respect. Ask for assistance and clarification when learning new information or performing job duties. Assist co-workers as needed. Demonstrate initiative by actively participating in the resolution of problems. Engage in the appropriate use and maintenance of supplies and equipment. Maintain a professional appearance and demeanor. Provide excellent client service.

DUTIES AND RESPONSIBILITIES:

• Conduct face to face HIV medical case management assessments to identify factors that impact patients’ ability to adhere to their medical plan.
• Develop individual service plans based on assessments and coordinate the development of the services plan with the client’s participation.
• Coordinate service delivery to ensure continuity of care.
• Maintain frequent contact with providers and clients to ensure that services are provided as indicated in the service plan.
• Provide documentation, complete annual and bi-annual IDHW recertification’s and complete data entry into CAREWare and the EMR as required to maintain patient records.
• Assist patients with accessing resources (medication, finances, housing, etc.)
• Counsels eligible patients regarding available benefits and entitlements; facilitates referrals to FHS, private and public resources or programs such as Medicaid, Medicare, State Pharmacy Assistance Programs, Pharmaceutical Manufacturers Patient Assistance Programs and other State or local health care and support services.
• Assists patients with the Linkage to Care to help ensure that patients living with HIV/AIDS who have moved to Idaho, are connected with a care provider.
• Other assigned job functions in conjunction with Idaho Health and Welfare Part B guidance.

ADDITIONAL JOB SPECIFIC ROLES AND RESPONSIBILITIES:

• At all times, behaves in manner consistent with the ICARE value system of Integrity, Compassion, Accountability, Respect and Excellence.
• Protects patients' rights by maintaining confidentiality of personal and financial information; complies with HIPAA privacy and security protocols; Protects patients' rights by maintaining confidentiality of personal and financial information.
• Serves the organization by adhering to professional standards, policies and procedures, federal, state, and local requirements.
• Maintains safe, secure, and healthy work environment by following standards and procedures; complying with legal regulations; completing Incident Reports and / or Opportunity Reports regarding patient complaints, workplace injuries or accidents and submits such reports employee’s supervisor and/ or Quality Dept. staff.
• Completes assigned continued education and mandatory compliance training as assigned.
• Participates in Safety, Security and Emergency Preparedness drills and training as assigned.
• Attends scheduled team and interdepartmental meetings as directed. Participate in conference calls and training in and out of the state as requested.
• Work with Supervisor Case Manger on administrative reporting.
• Prepare and submit monthly billing statements.
• Actively manage phones and emails.
• Perform other duties as assigned.

OTHER RESPONSIBILITIES:

SAFETY:

Family Health Services enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each employee is responsible for completing all training requirements, participating in emergency response tasks as requested, and serving on safety committees and teams as requested. In addition, employees must accept the responsibility for maintaining the safety of themselves and others by adhering to all written and verbal instructions, promptly reporting and/or correcting all hazards or unsafe conditions, and providing feedback to supervisors and management on all safety issues.

COMPLIANCE (MEDICARE):

Family Health Services is committed to the very highest standards of ethics and integrity. It is our policy to properly determine the accuracy of reporting and billing our services in accordance with the rules, laws and regulations of FHS, the state government, and the federal government. FHS employees will do their part to ensure accurate documenting and billing practices, participate in compliance trainings and will identify and report any concerns or activities that may violate these standards.

Each employee will be trained on the FHS Medicare Compliance Plan and the Standards of Conduct and asked to sign a Conflict of Interest Statement at hire and annually thereafter. A copy of the Medicare Compliance Plan and the FHS Standards of Conduct are available on the FHS home page under the Compliance tab.

PATIENT CENTERED MEDICAL HOME (PCMH):

Family Health Services is committed to providing our patients with the highest standards of care by becoming recognized as patient centered medical home. FHS staff is expected to participate in this process by being an active and willing PCMH team member. Specific duties and expectations may vary and will be identified by position and site.

PROCEDURE COMPLIANCE:

Employee must read and understand the general and specific operational, safety, and environmental requirements of all plans, procedures, and policies pertaining to this job.

WORKING CONDITIONS:

Work is normally performed in a typical interior/office work environment. No or very limited physical effort required. No or very limited exposure to physical risk.