New Job Business License Compliance Officer In Nevada
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| Business License Compliance Officer |
Business License Compliance Officer
Company : Jobssummary / Indeed
Salary : $68,994 - $97,053 a year
Location : Nevada
Full Description
Description
Join the City of Reno and become part of an amazing team who strives every day to make our community a place we are all proud to call home.
The ideal candidate in this position will perform field inspections of new and existing businesses in order to ensure compliance with applicable business license, special activities and special events ordinances and regulations; collects delinquent accounts and fees related to assigned area of responsibility; and record, report, and compile statistics and data on all aspects of compliance inspection activities.
We currently have one vacancy in the Business License Department in which hiring will begin immediately following the close of this recruitment. This recruitment will also establish a list for future vacancies, which will be filled as they occur.
This is an open competitive opportunity for all qualified applicants.
The City of Reno is committed to providing equal employment opportunities to everyone. This commitment is an integral part of our efforts to ensure that we have a diverse and representative workforce that serves the community of Reno.
Examples of Essential Functions
- Conduct field inspections of new and existing businesses, special activities and special events within the City to ensure that all businesses are licensed or permitted, and that the business activity is conducted according to the license or permit, and posted or available for inspection.
- Interpret and educate the public on City business licensing ordinances and regulations; provide information within the area of assignment; respond to and resolve questions in a timely manner.
- Issue and document notices of non-compliance to unlicensed businesses; follow up on non-compliant businesses to ensure collection of appropriate fees and penalties; provide assistance to the City Attorney in prosecution and appear in court as necessary.
- Conduct gross receipt verification audits when necessary to verify proper reporting for business license accounts, gross (revenue) receipts reporting requirements, and determination of business license fees and penalties.
- Maintain a variety of accurate and detailed logs, records, reports and files regarding inspection activities, compliance violations and resulting actions; prepare correspondence, routine reports and status reports as required.
- Respond to citizen, public, or other outside agency complaints regarding unlicensed businesses, business activity, peddlers, and solicitors; issue citation or notices to comply as appropriate.
- Prepare lists of expired licenses or renewals not returned; investigate businesses for change of location or ownership; send or deliver notices to comply; ensure the collection of all fees and penalties due the City for business license applications and renewals.
- Research information needed to monitor delinquent accounts and work closely with the City Attorney to prepare and present information at Administrative Hearings as necessary.
- Monitor compliance activities and conduct follow-up and final inspections.
- Use various geographic information systems data as necessary to determine billable customers and parcel numbers.
- Compose and send correspondence to customers regarding fee adjustments or related information as necessary.
- Perform related duties as required.
Minimum Qualifications
The following minimum qualifications are required to be met at the time of application.
Education:
- Equivalent to the completion of the twelfth grade
- Two years of responsible code compliance, auditing and inspection experience
- Valid driver's license
**Bilingual candidates are strongly encouraged to apply.**
Supplemental Information
To Apply:
Please submit your completed application and all additional information/documentation requested online at www.reno.gov/jobs by July 16 , 2023 at 11:59 p.m. PT. If a computer or mobile device is not available to you, suggested locations to complete an online application submittal include: the City of Reno City Hall 2nd floor computer kiosk or 5th floor Civil Service Offices, any locations of Nevada Job Connect or any local library or educational facility.
If you are having difficulty logging into your governmentjobs.com profile, please call the applicant support line at 855-524-5627.
Examination Process:
Applicants must meet the minimum qualifications and pass the examination for this position to be eligible for hire. The examination will consist of online assessments which include a Written Skills Test, Customer Service Aptitude Profile, and Workplace Productivity Profile; along with a Training and Experience evaluation (T&E) weighted as follows.
Please submit your completed application and all additional information/documentation requested online at www.reno.gov/jobs by July 16 , 2023 at 11:59 p.m. PT. If a computer or mobile device is not available to you, suggested locations to complete an online application submittal include: the City of Reno City Hall 2nd floor computer kiosk or 5th floor Civil Service Offices, any locations of Nevada Job Connect or any local library or educational facility.
If you are having difficulty logging into your governmentjobs.com profile, please call the applicant support line at 855-524-5627.
Examination Process:
Applicants must meet the minimum qualifications and pass the examination for this position to be eligible for hire. The examination will consist of online assessments which include a Written Skills Test, Customer Service Aptitude Profile, and Workplace Productivity Profile; along with a Training and Experience evaluation (T&E) weighted as follows.
Online Written Skills Test = 60%
Training & Experience Evaluation (T&E) = 40%
Customer Service Aptitude Profile = Informational purposes only
Workplace Productivity Profile = Informational purposes only
Online Assessment Details:
Qualified applicants will be invited to participate in the online assessments once the recruitment has closed. These tests will be self-administered with no proctor, which means candidates will be able to complete them online at their convenience during the designated testing window.
The instructions and guidelines will be emailed to qualified applicants after the recruitment closes on July 16, 2023. Please make sure to check for emails around this time, including your spam folder so that you do not miss this testing opportunity. All assessments must be completed within the designated testing window to move forward in the hiring process.
Online Assessment Details:
Qualified applicants will be invited to participate in the online assessments once the recruitment has closed. These tests will be self-administered with no proctor, which means candidates will be able to complete them online at their convenience during the designated testing window.
The instructions and guidelines will be emailed to qualified applicants after the recruitment closes on July 16, 2023. Please make sure to check for emails around this time, including your spam folder so that you do not miss this testing opportunity. All assessments must be completed within the designated testing window to move forward in the hiring process.
Subject areas that may be included on the online written skills test include:
Microsoft Excel Simulations
Clerical
Attention to Detail
Training and Experience Evaluation (T&E) Details
The T&E examination consists of a Supplemental Questionnaire. The questions may be viewed online under the tab marked "QUESTIONS" on the job announcement page. The
T&E must be submitted online at the time of application.
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Responses to your T&E questions should be consistent with the information given in your application details. Answers are subject to verification.
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Failure to complete all of the questions or incomplete responses will result in a lower score; therefore, it is advantageous for you to provide a full and complete response to each supplemental question.
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In order to receive credit for education or training, you must attach copies of your transcripts, diploma, or relevant certificates to your online application.
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Resumes or questionnaires uploaded as attachments to the application will not be accepted in lieu of completing each question online.
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"See Resume" or "See above," etc., are not qualifying responses and will not be considered.
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Changes or corrections to your responses cannot be made once your application packet has been submitted.
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TIP: It may be more efficient to develop your responses in a word processing document and then paste them into the online questionnaire to be submitted.
Notification:
Applicants are notified by email of their examination results. Applicants who do not meet the minimum qualifications will also be notified.
Testing Accommodation:
If you wish to identify yourself as an individual with a disability and will be requesting an accommodation, that request must be made to the Chief Examiner no later than the closing date of this announcement.
Employee/Veteran Preference (In the event of Tie Scores):
In the event of tie scores resulting from an open competitive examination, employees will be provided a rank preference in the following order: employees with established veteran status shall be given the first preference, non-veteran employees second preference and non-employee veterans third preference. This preference will only be administered in the event of tie scores. Documentation must be submitted at time of application.
Appointment and Certification:
Appointments to positions in the City's Civil Service system are made on the basis of examination. Scores resulting from a competitive examination are used in determining a person's rank on an eligible register. The department may hire any of the persons referred. The names of those persons not hired may be considered when the next vacancy occurs, for as long as that register is viable.
Health & Safety Statement:
The health and well-being of our employees, our families, and the community we serve is of utmost importance to the City. Please be aware that many roles at the City of Reno include interacting with members of the public, including close contact with vulnerable individuals. The City of Reno has implemented numerous strategies to minimize the spread of COVID-19, and other contagious diseases. Vaccination is recognized as an effective method for reducing the likelihood of infection, and limiting the severity of disease. While we have lifted the vaccination requirement for new employees, the City of Reno encourages all new hires to be fully vaccinated against COVID-19, which includes boosters recommended by the CDC.
QUESTIONS/UPDATES:
Questions about the information on this announcement and updates to application information should be directed to Civil Service at (775) 334-2223 or [email protected].
The City of Reno is an equal opportunity employer. Recruitment, hiring, assignment, training, compensation, promotion, retention, and disciplinary decisions will be made without regard to race, color, religion, creed, national origin, sex, sexual orientation, gender identity, gender expression, age, pregnancy, physical or mental disability, genetic information, veteran status, political affiliation, membership in an employee association, or any other protected class status applicable under federal or state law or City Charter.
Please use this Health and Welfare Benefit Link to learn more about the City of Reno's great employee benefit plans and wellness programs.