New Job 911 Telecommunicator In North Carolina

ESSENTIAL JOB DUTIES This position performs responsible technical work dispatching law enforcement, medical, fire, rescue, and other equipment and personnel usually in response to emergency situations; receives, classifies, processes, and dispatches emergency service calls; receives, records, and forwards non-emergency service calls; prepares and maintains computerized and other records and files; dispatches emergency equipment and personnel when and where needed; receives and forwards service requests, complaints, and other calls for County departments; receives and transmits messages by radio and maintains radio log; prepares and maintains public safety computer records; operates radios, telephone, switchboard, alarm systems, recording devices, and computer terminals; types and files reports and records; performs related tasks as required. Position works varying shifts and flexible schedules. Work is performed under the regular supervision of the E-911 Shift Supervisor.

KNOWLEDGE AND SKILL REQUIREMENTS • General knowledge of the methods of operating the communications system • General knowledge of radio and teletype procedures • General knowledge of the geography of the County and location of important buildings • Ability to type at a reasonable rate of speed accurately • Ability to speak distinctly • Ability to solve problems within scope of responsibility • Ability to deal courteously with the public under stressful conditions • Ability to establish and maintain effective working relationships with associates and the general public

EDUCATION AND EXPERIENCE REQUIREMENTS • High School Diploma or equivalent from an appropriately accredited institution OR • Associate Degree from an appropriately accredited institution OR • Bachelor’s Degree from an appropriately accredited institution AND • Division of Criminal Information (DCI) Modules I, II, & III, Emergency Medical Dispatch (EMD), Emergency Fire Dispatch (EFD), and CPR Certification with one (1) year of employment

TO APPLY Please submit your application online at www.moorecountync.gov

Job Type: Full-time

Pay: $39,228.00 - $47,682.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person