New Job Personnel Officer I In Massachusetts

Personnel Officer I – Human Resources

The Department of State Police (POL) is the primary public safety agency for the Commonwealth of Massachusetts. The Human Resources (HR) Unit delivers high-level support for the Department to effectively carry out its mission by providing quality customer service and support to personnel. POL is currently seeking to add a qualified Personnel Officer I to the Human Resources team as a Leave Coordinator.

Duties & Responsibilities

• Serves as the primary point of contact for family and medical leave to the Office of Leave Policy Administration (OLPA), Workpartners and Department of Family and Medical Leave (DFML).
• Provide support for leave benefits, such as Family and Medical Leave Act (FMLA), Paid Family and Medical Leave (PFML), Military Leave, Extended Illness Leave Bank (EILB), paid and unpaid leaves.
• Coordinates leave programs and policies in accordance with the applicable federal and state employment laws.
• Ensures that employees are aware of their responsibilities and of any documentation and notice required to qualify for and to take leave.
• Communicates employee work status with Supervisors and Managers regarding approved leaves.
• Enter the leave into the Human Resource Compensation and Management System (HR/CMS) and the Human Resource database.
• Monitors requests for leaves from Agency staff and coordinating return to work process.
• Escalate complex or challenging cases to the supervisor.
• Conduct internal reconciliations, reviews, and quality checks of data.
• Assist on ad hoc projects relative to leave administration and provide reports.
• Monitor the leave shared mailbox, including review of emails, logging of requests and distribution as required.
• Prepare, compile, and analyze reports, statistics, documents, and other data pertinent to leaves.
• Disseminate recurring monthly leave reports.
• Prepare correspondence or memoranda in response to inquiries regarding personnel information in a timely fashion.
• Coordinate all paperwork for leaves and assist employees.
• Preserve confidentiality of employee documentation and files.
• Confer with agency staff to exchange information, coordinate efforts, and provide information concerning leave requests.
• Make presentations for a large audience.
• Generate reports and analyze data from the Commonwealth’s Information Warehouse (CIW).
• Utilize Microsoft Office Applications such as Word and Excel with accuracy.
• Participate in meetings, projects and provide administrative support as needed.

Preferred Qualifications:

• Knowledge of the principles, practices, and techniques of human resources
• Active participation in Family and Medical Leave Act
• Knowledge of HRCMS and Commonwealth Information Warehouse (CIW).
• Ability to collect, analyze statistical data, and generate reports.
• Critical thinking, problem-solving, and collaboration skills.
• Ability to work in a fast-paced, deadline driven environment.
• Professional and resourceful style with the ability to work independently and as part of a team.
• Proficiency in Microsoft Excel, Word, PowerPoint, Teams, SharePoint and Outlook.

• Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!