New Job Content Strategist In Virginia

Duties As a Content Strategist with the Office of Personnel Management (OPM), Human Resource Solutions, Federal Staffing Center, USAJOBS Program office, you will be responsible for increasing user-centered content practices and promoting content best practices for job seekers using USAJOBS.gov to search for Federal employment. Over 16 million applications are received by USAJOBS annually. Your work will be vital to the mission of OPM and will help connect seekers with meaningful Federal opportunities. Duties Include: Writing clear and accessible content to meet user needs and expectations. Reviewing and editing deliverables to ensure content follows style guide standards, is accurate and uses plain language. Recommending and executing content strategies to meet user and/or customer goals. Leading content development for the USAJOBS.gov, Openopps.usajobs.gov, and agencyportal.usajobs.gov websites from product concept through delivery. Collaborating with teams (e.g., development, design, product, and project) to ensure content meets business requirements and best practices. Requirements Conditions of Employment Must be a U.S. Citizen or National Males born after 12-31-59 must be registered or exempt from Selective Service (see https://www.sss.gov/Home/Registration ) Suitable for Federal employment, determined by a background investigation May be required to successfully complete a probationary period Complete the initial online assessment and USAHire Assessment, if required This position is eligible for inclusion in the bargaining unit: if the duty station is finalized outside of the Washington, DC metropolitan area, this position will not be represented by a bargaining unit. (BU Code - 7777) if the duty station is finalized in the Washington, DC metropolitan area, employees in this position will be represented by the American Federation of Government Employees (AFGE) Local 32. (BU Code - 2286) Qualifications Applicants must demonstrate that they meet the Specialized Experience requirements as noted below. GS:13: You must possess at least one year (52 weeks, full-time) of specialized experience equivalent to the GS-12 grade level in the Federal service (obtained in either the public or private sectors) performing ALL the following duties: Writing content according to writing standards (e.g., style guide, plain language, accuracy, accessibility) to meet customer or user needs; Reviewing and editing deliverables to ensure content follows writing standards (e.g., style guide, plain language, accuracy, accessibility); Leading content development for a website from concept through delivery; AND Collaborating with teams (e.g., development, design, product, project) to define and/or develop web content vision and strategies You must meet all qualification and eligibility requirements by the closing date of this announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education There are no educational requirements for this position. Additional information Current OPM employees may be entitled to relocation expenses. Incentive payments may be considered. This job opportunity announcement may be used to fill additional similar vacancies across OPM. Career Transition Assistance Programs : These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet CTAP or ICTAP eligibility criteria; 2) be rated well-qualified for the position and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit: http://www.opm.gov/rif/employee_guides/career_transition.asp . Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire When The Office of Personnel Management (OPM) completes their selections, the remaining list of qualified candidates may be shared with additional federal agencies. You will have an opportunity to opt-in if you would like your name, application material, and assessment results shared to be considered for employment with additional agencies. There is no guarantee of further consideration, and you can continue to explore other job opportunity announcements. Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. To be considered for this position, you must complete all required steps in the process, including the application, resume submission, assessment questionnaire, and online assessment. You will be evaluated based on your responses to the assessment questionnaire items, your responses to the online assessment, and a structured resume review, all focused on critical competencies (knowledge, skills, abilities, and other characteristics), including: Attention to Detail Communications and Media Content Strategy Decision Making Flexibility Integrity/Honesty Interpersonal Skills Reading Comprehension Reasoning Self-Management Strategic Thinking Teamwork Writing Assessment Questionnaire: Applicants must complete a training-and-experience-based assessment questionnaire as part of the application process. You may preview the assessment questionnaire by clicking here: https://apply.usastaffing.gov/ViewQuestionnaire/11890047 . Applicants meeting or exceeding the minimum required level of training and experience will move on to the next phase of the assessment process. Online Assessment: Applicants must complete the online USA Hire Competency-Based Assessments measuring critical general competencies required to perform the job. Examples used in the assessment may include general situations. Applicants must submit complete application packages and complete the online assessment to move on to the next phase of the assessment process. Based on agency resources, a subset of those submitting complete application packages and completing the online assessment will move on to the next phase of the process. Structured Resume Review: Subject matter experts (SMEs) will review your resume to determine your technical qualifications for this position based on the required specialized experience. SMEs will not review additional information beyond your resume (e.g., cover letter, links embedded in your resume). Applicants eligible to proceed following the structured resume review will be rated and ranked as described below. If you meet the specialized experience (technical qualifications) for this position, your application will be evaluated under Category Rating and Selection procedures for placement in one of the following categories: Qualified Category = Does not exceed the basic qualifications requirements described in the "Qualifications" section of this announcement. Well Qualified Category = Meets the basic qualifications requirements described in the "Qualifications" section of this announcement and demonstrates some proficiency in the Critical Competencies.. (This category must be met to be considered under ICTAP procedures) Best Qualified Category = Meets the basic qualifications requirements described in the "Qualifications" section of this announcement and demonstrates exceptional proficiency Critical Competencies. The category assignment is a measure of the degree in which your background matches the competencies required for this position. The Category Rating Process does not add veterans' preference points or apply the "rule of three," but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet the minimum qualification requirements and have a compensable service-connected disability of at least 10 percent or higher will be listed in the highest quality category (except in the case of scientific or professional positions at the GS-09 level or higher). Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies. To apply for this position, you must provide a complete Application Package which includes: Your Resume showing your name, email address, and a list of all significant jobs held and duties performed, including dates specified in month and year, as well as hours worked per week. If military or a civilian Federal employee, you must include your rank and/or grade. Additional information beyond your resume (e.g., cover letters, links to additional information) will not be reviewed. In describing your experience, please be clear and specific. We may not make assumptions regarding your experience. Overstating your qualifications and/or experience in your application materials may result in your removal from consideration. Transcripts/Registration/License: If qualifying on education/position requires education, you must submit copies of your transcripts and if required for the position, submit an active, current registration/license. Other supporting documents: Cover Letter, optional If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request including the Reasonable Accommodation Request Form found here . Veterans' Preference documentation, if applicable (e.g. DD-214 Member Copy 4 showing type of discharge/character of service; Current Active Duty members must submit a certification of expected discharge or release from active duty under honorable conditions dated within 120 days; SF-15 Form and related documentation; VA letter. If you are a veteran and you are claiming 5-point veterans' preference, you must submit a copy of your DD-214 or other proof of eligibility. If you are a veteran and you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. For more information on veterans' preference click here . Career Transition Assistance Program/Interagency Career Transition Assistance Program documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.) Worker's Compensation Separation : Agency certification of inability to place employee AND Notification of Separation OR Separation SF-50. Disability Annuity Termination : Notification from OPM of disability annuity termination AND Separation SF-50 of the last position held. Military Reserve or National Guard Technician Special Disability Retirement Annuity under 5 U.S.C. 8337(h) or 8456 : Certification of special disability retirement annuity from a military department or National Guard Bureau AND Separation SF-50 of the last position held Failure to submit any of the above mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education . Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include submission of the required documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST)on 05/11/2023 to receive consideration. The application process is as follows: To begin the application process, click the Apply Online button. Answer the questions presented in the application and attach all necessary supporting documentation. Click the " Submit Application " button prior to 11:59pm (ET) on the announcement closing date. After submitting an online application, you will be notified whether or not you are required to take additional online assessments through the USA Hire Competency Based Assessments system. This message will be delivered to you both on screen and via email notification. If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments. Note, set aside at least 3.5 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found on the " Additional Application Information " page that can be located in the application record in your USAJOBS account. You may update your application, including supporting documentation, at any time during the announcement open period by returning to your USAJOBS account. To verify the status of your application both during and after the announcement open period, log into your USAJOBS account, all of your applications will appear on the Welcome screen. The application record in your USAJOBS account provides an "Additional Application Information" page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/ . You may preview the assessment questionnaire by clicking here: https://apply.usastaffing.gov/ViewQuestionnaire/11890047 Agency contact information OPM Human Resources Phone 202-606-9321 Email [email protected] Address OPM Human Resources 1900 E Street NW Washington, DC 20415 US Next steps Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Americans with Disabilities Act (ADA). Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments. To be considered for the position, you must meet all qualifications, including meeting or exceeding the cut score on the required assessments. Once referred, you may be asked to complete a structured interview, written demonstration, and/or final interview. Deliberate attempts to falsify information may be grounds for not selecting you or for dismissing you from the position/agency during the probationary period. Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated. You will receive another notification about the status of your application. We expect to make a job offer within 40 days after the closing date of the announcement. After making a tentative job offer, we will conduct a suitability/security background investigation. Fair and Transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Equal Employment Opportunity (EEO) Policy Reasonable accommodation policy Financial suitability Selective Service New employee probationary period Signature and false statements Privacy Act Social security number request Required Documents To apply for this position, you must provide a complete Application Package which includes: Your Resume showing your name, email address, and a list of all significant jobs held and duties performed, including dates specified in month and year, as well as hours worked per week. If military or a civilian Federal employee, you must include your rank and/or grade. Additional information beyond your resume (e.g., cover letters, links to additional information) will not be reviewed. In describing your experience, please be clear and specific. We may not make assumptions regarding your experience. Overstating your qualifications and/or experience in your application materials may result in your removal from consideration. Transcripts/Registration/License: If qualifying on education/position requires education, you must submit copies of your transcripts and if required for the position, submit an active, current registration/license. Other supporting documents: Cover Letter, optional If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request including the Reasonable Accommodation Request Form found here . Veterans' Preference documentation, if applicable (e.g. DD-214 Member Copy 4 showing type of discharge/character of service; Current Active Duty members must submit a certification of expected discharge or release from active duty under honorable conditions dated within 120 days; SF-15 Form and related documentation; VA letter. If you are a veteran and you are claiming 5-point veterans' preference, you must submit a copy of your DD-214 or other proof of eligibility. If you are a veteran and you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. For more information on veterans' preference click here . Career Transition Assistance Program/Interagency Career Transition Assistance Program documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.) Worker's Compensation Separation : Agency certification of inability to place employee AND Notification of Separation OR Separation SF-50. Disability Annuity Termination : Notification from OPM of disability annuity termination AND Separation SF-50 of the last position held. Military Reserve or National Guard Technician Special Disability Retirement Annuity under 5 U.S.C. 8337(h) or 8456 : Certification of special disability retirement annuity from a military department or National Guard Bureau AND Separation SF-50 of the last position held Failure to submit any of the above mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education . Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. H