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New Job Business Analyst In Maryland

Business Analyst
Business Analyst

Business Analyst

Company : Jobssummary / Indeed
Salary : Details not provided
Location : Maryland

Full Description

Overview:
MUST BE A US CITIZEN OR GREEN CARD HOLDER
MUST BE ABLE TO OBTAIN NIH SUITABILITY

Soft Tech Consulting, Inc. is seeking a Business Analyst to support one of our clients. We are looking for a bright, energetic, customer service oriented professional to join our team. Effective communication will be key for this position to ensure communication is delivered clearly and accurately to all levels of staff.
Responsibilities:
  • Responsible for Data Call emails and notifications to clients, team members, vendors, cutomers.
  • Coordinate/work with the client/customers/vendors/team members to get the Data Call messaging especially the due dates.
  • Make sure that the completed Data Call spreadsheets are uploaded to the Data Call Repository folder.
  • Responsible to send reminder two weeks before the data call is due to all non-responding ICs.
  • Data calls such as Microsoft, SAS, VMware and any others, work with the license specialist for email message, due dates, and customer list that should receive the notifications
  • Monitor ISDP Mailbox for customer updates and send to Comms team for review and action.
  • Update the distribution list using the client's Email Distribution List Management upon request from the IC POCs
  • Fulfill request to update the SharePoint Data Call Repository access and edit permissions. Before making changes, if the requestor is not an ISDP IC POC be sure that he/she/they are aware of the request and that they approve of the access. (Repository folders have financial sensitive information and are permission protected)
  • Maintain/Update the ISDP SharePoint Repository for every beginning of new fiscal year in coordination with the ISDP authorized representative.
  • Work with the ISDP authorized representative for all ISDP website updates.
  • Prepare email with detailed descriptions of the changes or updates that are needed.
  • Create a ticket in the CIT IT Support system using CIT BAS Fee for Service link and include the ticket number in the email.
  • Monitor ISDP Mailbox for customer updates.
  • Update the IC/Agency Contacts list upon request from the IC POCs.
  • Work with license specialists to update license information and new license downloads from the vendors i.e. SAS, JMP, SUDAAN, Parallels, and FileMaker.
  • Help/support in preparing/writing Newsletter following the rules/guidance of the client accordingly.

  • Develop presentations, handouts, brochures, and other communication materials as needed for the ISDP program.

  • Support and facilitate “vendor days”, and other workgroups/meetings with customers and vendors.

  • Assist other members of the team in managing financial data, and generating reports.

  • Consistent review of the ISDP website and working with customers to determine changes that may be needed to ensure effectiveness and ease of use.

  • Assist in data analytics of various tools such as Software Asset Management and CASB data to determine cost benefits for the client, based on usage if procured through ISDP.

Qualifications:
  • Bachelor’s degree.
  • Solid documentation skills, with attention given to detail and accuracy.
  • Knowledge of MS Office Suite (Word, Excel, SharePoint, etc).
  • Self-motivated, enthusiastic, creative, analytical problem-solving leader who can work with minimal supervision.
  • Ability to determine the most effective and efficient manner depending on customer needs.
  • Ability to interact professionally with a diverse group, executives, managers, clients, customers.
  • Able to develop client relationships and establishing and maintaining client satisfaction and demonstrate reliability.
  • Ability to foster relationships at all levels; team members, counterparts, management, vendors, clients, etc.
  • Ability to work cooperatively and to function well in a team environment.
  • Excellent written and communication skills, as well as superior time management abilities.
About Us:
S oft Tech Consulting, Inc. is a woman and minority-owned small business headquartered in Chantilly, VA. With contracts in both the public and private sectors in the DC metro area and across the country, Soft Tech is an organization made up of highly successful and talented Information Technology professionals offering enterprise class solutions for any size organization at great value. Soft Tech’s mission is to help government organizations design, implement, and maintain mission critical Information Technology solutions. By focusing jointly on our employees and our customers, we are able to achieve our mission by providing each and every one of our customers with continuous quality customer support. Soft Tech Consulting, Inc. is an Equal Opportunity Employer.

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