New Job Administrative Technician Senior In Virginia

The City of Richmond, Department of Planning & Development Review is currently seeking an Administrative Technician Senior. The qualified candidate will be responsible for assisting the Property Maintenance Division by providing administrative leadership and excellent customer service..

• Receive complaints and enter into agency code enforcement tracking system.
• Provide customer service to both external and internal customers.
• Utilize a variety of city systems to research, update and retrieve information.
• Attach documents to the agencies code enforcement tracking system.
• Maintain spreadsheets with accurate and updated data for reporting.
• Create invoices for special assessments and civil penalty fees.
• Maintaining filing systems, charts, and spreadsheets to keep data and information up-to-date, organized, and accurate.
• Assisting with processing, troubleshooting, producing and updating office operating procedures.
• Assisting enforcement Staff with production of correspondence and monitoring of violations and referrals.
• Assisting with review and production of information under the Virginia Freedom of Information Act (VFOIA).
• Performing general administrative support tasks such as answering phones, checking voice- and E-mails, recording information and forwarding messages.
• Assisting with and monitoring inventory and ordering supplies.
• Scheduling meetings, trainings or conferences.
• Other administrative duties as assigned by Program and Operations Manager

KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge of office management principles, methods, and procedures to complete work assignments. Knowledge of sorting/filing techniques and records retention policies and maintain accurate records. Knowledge of permit workflow process. Ability to manage and prioritize multiple assignments. Ability to work under pressure and adjust to a diverse working environment. Ability to maintain accuracy and attention to detail when completing multiple assignments. Skill in the use of various computer software packages.

MINIMUM TRAINING AND EXPERIENCE:

• Bachelor's degree in business/public administration or field related to assignment
• Two years of paraprofessional experience in area related to assignment, such as assisting with program or project administration and management analysis
• An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification

LICENSING, CERTIFICATIONS, and OTHER SPECIAL REQUIREMENTS:

• Some assignments may require a valid Driver's License with a satisfactory driving record, and a valid Commonwealth of Virginia Driver's License within 30 days of hire.

With over 4,000 employees, the City of Richmond is an "Employer of Choice" among cities throughout the nation. The City strives to hire and retain employees who bring dedication and talent to the workforce. Offering a competitive, cost effective, and quality benefits package is one element of an "Employer of Choice".

The City offers a full range of benefit programs from initial hire through retirement. Please visit our Web site for details.