New Job Security Receptionist Ii In Mississippi

Company Overview:

Relativity is the first and only company to automate aerospace manufacturing by integrating intelligent robotics, software, and proprietary metal 3D printing technology. Disrupting 60 years of aerospace, Relativity offers a radically simplified supply chain, building a rocket with 100x fewer parts in less than 60 days. Our long-term goal is to upgrade humanity’s industrial base on Earth and on Mars.

Team:

The Relativity Space security team is charged with protecting the company’s personnel, property, and operations. Our team will perform and support a multitude of security-centric tasks both in the traditional and ‘non-standard’ realm given the unique mission of our company. Our team will leverage relationships with internal and external partners to establish and maintain the most effective protective posture to help ensure the future success of Relativity Space.

What you’ll do:

To be successful in this role, you should have 2+ years of experience in security, law enforcement, military, or a customer service field. Ideally, you’ll have experience interacting with a broad spectrum of personalities and have established the ability to quickly solve problems as they arise. A positive attitude is a necessity as this teammate will work closely with many internal partners and must be able to develop good rapport and relationships within the company. Experience working as a team is also critical given the broad scope of duties that this position will support in varying capacities. Familiarity with security camera software and access control software is also important as these will be a standard component of daily duties.

What you need to know:

• 2+ years of experience in a law enforcement, military, security, or customer service role.
• Must be knowledgeable and cross-trained of all duties associated with site-specific reception/lobby
• Maintains the appearance of the lobby assuring it is always organized and clean; summon the janitorial or maintenance staff when needed
• Demonstrates excellent attention to detail and organizational skills in managing calendar, emails, inventory, and equipment
• Experienced in utilizing visitor management to process visitors, contractors, and employees; issue new/replacement/temporary access cards per established site procedures; issue parking permits
• Ability to interact and verbally communicate effectively with internal and external customers and all levels of personnel in a professional, courteous, and effective manner with excellent customer service skills.
• Maintain confidentiality, discretion, and appropriate professionalism.
• Must maintain excellent knowledge of Company access control systems and procedures.
• Regularly observe building activity as captured by surveillance cameras and displayed on security monitors; report suspicious or abnormal activities to Security leadership, and as appropriate; prepare detailed documentation of incidents according to established procedures.
• Respond to incidents and critical situations in a calm, problem solving manner
• Assists in maintaining ITAR (International Traffic in Arms Regulations) compliance by ensuring adherence to Relativity Space company policies and procedures. Works closely with the legal team
• Conducts numerous private internal and external investigations to identify potential issues and mitigate risks for employees
• Assists with coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of customer service in company culture.
• Assists with ensuring departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.
• Works very closely with Human Resources department to ensure proper execution of employee offboarding and account deactivations including revoking access to company facilities and collecting company property.
• Demonstrated ability to function effectively under pressure.
• Basic Proficiency with the Microsoft Office Suite (Outlook/Word/Excel/PowerPoint).

Nice to haves but not required:

• Willingness to pursue more advanced security training and certifications that are both physical and administrative in nature.
• Experience utilizing visitor management software to check-in visitors, contractors, and employees.
• Ability to multi-task, change direction quickly, and thrive in a fast-paced environment while working with minimum supervision.
• Excellent interpersonal verbal and written communication skills.
• Strong Analytical and resourceful problem-solving skills
• Familiarity with Relativity Space corporate operations, goals, and culture. Understand, embraces, and integrates Relativity Space corporate values into everyday duties and responsibilities

Relativity Space offers competitive salary and equity, a generous vacation policy, an annual L&D stipend and more!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.