New Job Onboarding Manager - Locally Remote In North Carolina
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| Onboarding Manager - Locally Remote |
Onboarding Manager - Locally Remote
Company : Wake County Government
Salary : $70,294 - $98,414 a year
Location : North Carolina
Full Description
What You'll Be Doing
The Onboarding Manager is a member of the Talent Acquisition and Compensation team that is responsible for the development, management, and evolution of a new employee onboarding and offboarding program. The Manager recruits and hires staff to assistant in program implementation. This position creates a ‘best-in-class’ employee experience by partnering with each department to plan, communicate, and execute onboarding strategies for frontline staff to senior leadership. The Onboarding Manager ensures a smooth onboarding process to create a “WOW“-factor experience to attract and retain employees. The right candidate will balance the needs of our growing, fast-paced organization with a thoughtful, thorough, and well-designed approach.
Essential Functions
Develops, implements and manages a comprehensive onboarding program to ensure a partnership between new employees, hiring managers, and HR while establishing an effective long-term working relationship between the employee and the County
Fosters a seamless and positive onboarding experience that solidifies each new employee’s decision to join Wake County
Acts as an ambassador to new hires and facilitates the introduction to Wake County
Serves as a liaison with HR, Parking, IT and Hiring Department on hiring cycles and employee onboarding
Creates and maintains onboarding program materials and website
Develops and manages county-wide background check program
Oversees communications with new hires before their start date through first year of employment
Coordinates relocation procedures
Creates processes to assist existing employees as they transition to a new department
Collaborates with departments to create employee engagement ideas and processes
Incorporates retention strategy for designated time periods throughout the new hire’s onboarding process
Gathers employee experience feedback
Develops and manages metrics and KPIs of the onboarding program’s effectiveness
Coordinates the offboarding process
Supervises onboarding/offboarding staff
About Our Team
Through strategic partnership with County leadership, the Human Resources Department provides collaborative, innovative human resource programs and services that are customer-driven and results-oriented. With 54 full-time employees and an annual operating and benefits budget of $72.1 million, the Human Resources Department manages a variety of services, including: Benefits Administration; Employee Wellness; Recruitment, Classification and Compensation; Employee Relations and Staff Development; Payroll; and HR Systems. The National Association of Counties (NACo) has consistently recognized Wake County’s Human Resources Department for excellence in employee wellness, technology and talent acquisition. By continually seeking and implementing innovative approaches that are widely recognized as industry models, Wake County’s HR department positioned the County for national recognition as the #1 Healthiest Employer of the Triangle and 20th Healthiest Workplace in America for 2022. Visit our Careers page for additional information. Visit our Benefits page for additional information regarding Wake County benefits.
The Basics (Required Education and Experience)
Bachelor's degree in Human Resources Management, Public Administration, Business Administration or related field
Five years of experience in human resources administration directly related to the position’s functional area, including at least two years of supervisory experience
Equivalent education and experience are accepted
Beyond the Basics (Preferred Education and Experience)
Employee onboarding/offboarding experience
Employment background check experience
Project management experience
How Will We Know You're 'The One'?
Creative and "outside-of-the-box" thinking to propose cutting edge programs
Ability to build relationships and collaborate with all levels in the organization as
Ability to prioritize tasks and make strategic decisions with minimal guidance
Negotiating and influencing skills
Ability to exercise strategic thinking and operational excellence with a focus on quality and execution
Ability to apply discretion and sound judgment in managing massive amounts of information and complex processes to make decisions
Excellent communication, presentation and writing skills
Proficiency in Excel, Word, PowerPoint, Outlook, Office 365
Attention to detail
Motivated self-starter. Dynamic, outgoing, warm, and welcoming, with high emotional intelligence
Meticulous attention to detail
Strong business acumen to establish credibility and build rapport with stakeholders throughout the organization
Strong analytical skills including gathering, assessing, and presenting data in meaningful and persuasive formats
Strong project management skills. Demonstrated experience managing complex projects and/or programs
Proven ability to work independently and in a team environment
About This Position
Location: Waverly F. Adkins Office Building Raleigh, NC
Employment Type: Regular
Work Schedule: Monday - Friday 8:30am-5:15pm; Locally Remote
Hiring Range: $70,294 - $98,414
Posting Closing Date: 7:00 pm on 4/25/2023
The Onboarding Manager is a member of the Talent Acquisition and Compensation team that is responsible for the development, management, and evolution of a new employee onboarding and offboarding program. The Manager recruits and hires staff to assistant in program implementation. This position creates a ‘best-in-class’ employee experience by partnering with each department to plan, communicate, and execute onboarding strategies for frontline staff to senior leadership. The Onboarding Manager ensures a smooth onboarding process to create a “WOW“-factor experience to attract and retain employees. The right candidate will balance the needs of our growing, fast-paced organization with a thoughtful, thorough, and well-designed approach.
Essential Functions
Develops, implements and manages a comprehensive onboarding program to ensure a partnership between new employees, hiring managers, and HR while establishing an effective long-term working relationship between the employee and the County
Fosters a seamless and positive onboarding experience that solidifies each new employee’s decision to join Wake County
Acts as an ambassador to new hires and facilitates the introduction to Wake County
Serves as a liaison with HR, Parking, IT and Hiring Department on hiring cycles and employee onboarding
Creates and maintains onboarding program materials and website
Develops and manages county-wide background check program
Oversees communications with new hires before their start date through first year of employment
Coordinates relocation procedures
Creates processes to assist existing employees as they transition to a new department
Collaborates with departments to create employee engagement ideas and processes
Incorporates retention strategy for designated time periods throughout the new hire’s onboarding process
Gathers employee experience feedback
Develops and manages metrics and KPIs of the onboarding program’s effectiveness
Coordinates the offboarding process
Supervises onboarding/offboarding staff
About Our Team
Through strategic partnership with County leadership, the Human Resources Department provides collaborative, innovative human resource programs and services that are customer-driven and results-oriented. With 54 full-time employees and an annual operating and benefits budget of $72.1 million, the Human Resources Department manages a variety of services, including: Benefits Administration; Employee Wellness; Recruitment, Classification and Compensation; Employee Relations and Staff Development; Payroll; and HR Systems. The National Association of Counties (NACo) has consistently recognized Wake County’s Human Resources Department for excellence in employee wellness, technology and talent acquisition. By continually seeking and implementing innovative approaches that are widely recognized as industry models, Wake County’s HR department positioned the County for national recognition as the #1 Healthiest Employer of the Triangle and 20th Healthiest Workplace in America for 2022. Visit our Careers page for additional information. Visit our Benefits page for additional information regarding Wake County benefits.
The Basics (Required Education and Experience)
Bachelor's degree in Human Resources Management, Public Administration, Business Administration or related field
Five years of experience in human resources administration directly related to the position’s functional area, including at least two years of supervisory experience
Equivalent education and experience are accepted
Beyond the Basics (Preferred Education and Experience)
Employee onboarding/offboarding experience
Employment background check experience
Project management experience
How Will We Know You're 'The One'?
Creative and "outside-of-the-box" thinking to propose cutting edge programs
Ability to build relationships and collaborate with all levels in the organization as
Ability to prioritize tasks and make strategic decisions with minimal guidance
Negotiating and influencing skills
Ability to exercise strategic thinking and operational excellence with a focus on quality and execution
Ability to apply discretion and sound judgment in managing massive amounts of information and complex processes to make decisions
Excellent communication, presentation and writing skills
Proficiency in Excel, Word, PowerPoint, Outlook, Office 365
Attention to detail
Motivated self-starter. Dynamic, outgoing, warm, and welcoming, with high emotional intelligence
Meticulous attention to detail
Strong business acumen to establish credibility and build rapport with stakeholders throughout the organization
Strong analytical skills including gathering, assessing, and presenting data in meaningful and persuasive formats
Strong project management skills. Demonstrated experience managing complex projects and/or programs
Proven ability to work independently and in a team environment
About This Position
Location: Waverly F. Adkins Office Building Raleigh, NC
Employment Type: Regular
Work Schedule: Monday - Friday 8:30am-5:15pm; Locally Remote
Hiring Range: $70,294 - $98,414
Posting Closing Date: 7:00 pm on 4/25/2023