New Job Fraud Agent I (Us) In New Jersey

Fraud Agent I (US)
Fraud Agent I (US)

Fraud Agent I (US)

Company : Jobssummary / Indeed
Salary : $22.00 - $32.50 an hour
Location : New Jersey

Full Description

TD Description

About TD Bank, America's Most Convenient Bank®

TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth®. TD Bank is headquartered in Cherry Hill, N.J.

We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance.

Department Overview

The Fraud Agent I provides a range of analytical, adjudication, detection, operational, escalation and/or evaluation process support for a defined area or function like Claims/Detection/Specialty within the Fraud group. This role is generally responsible for minimizing losses to customers and the Bank and contributing to the management of adverse impacts and reputational risks as part of the resolution and recovery process.

Job Description

Depth & Scope:

Works autonomously within established procedures and/or is responsible for activities involving multiple steps, systems, and jurisdictions
Requires working knowledge and skills in a range of products and services, processes, procedures and systems in a set of focus areas, where transactions could be characterized by moderate risk
Gathers and analyzes data to identify and solve problems, escalates as appropriate
Uses judgement and understanding of process/policy risk when recommending exceptions outside general practices or guidelines
Generally interacts with internal customers/partners for functions performed and/or external customers
May provide process/policy guidance to others (e.g. within team, internal partners)
Focus of work spans from daily, weekly to monthly activities
Requires working knowledge in a range of technical processes and procedures through job related training and considerable on the job experience to perform a range of work assignments
Requires solid knowledge of the business unit/operational functions as well as regulatory issues/requirements for jurisdictions supported

Job Requirements

Education & Experience:

High School diploma required; Undergraduate degree preferred
1+ years relevant experience
Working knowledge of transactions, products, services, systems and processes of line of business and regulatory issues/requirements
Skill in using computer applications including MS Office
Ability to communicate effectively in both oral and written form
Ability to work successfully as a member of a team and independently
Ability to pay high attention to details
Ability to analyze, research, organize and prioritize work while meeting multiple deadlines
Ability to handle confidential information with discretion
Must be eligible for employment under regulatory standards applicable to the position.

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at [email protected] . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Job Family

Fraud Operations

Job Category - Primary

Risk Management

Job Category(s)

Risk Management

Hours

40

Business Line

TD Bank AMCB

Time Type

Full Time

Employment Type

Regular

Pay Range

$22.00 - $32.50 hourly

Country

United States

State

New Jersey

City

Mount Laurel

Work Location

Mt Laurel - 6000 Atrium Way

Job Searches Match

Statewide

State (Primary)

New Jersey

City (Primary)

Mount Laurel

Job Expires

16-Apr-2023