New Job Claims Management Supervisor In Colorado
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| Claims Management Supervisor |
Claims Management Supervisor
Company : State of Colorado Job Opportunities
Salary : $70,608 - $87,048 a year
Location : Colorado
Full Description
THIS ANNOUNCEMENT WILL REMAIN OPEN UNTIL
This position will have temporary remote and hybrid workplace options available but will still be required to report to the listed address at the discretion of the supervisor and based on business need.
The Department of Labor and Employment keeps Colorado strong and competitive. We connect workers with great jobs and assist those who have been injured on the job. We help people who are unemployed through no fault of their own by providing temporary wage replacement and we ensure fair labor practices. We provide an up-to-date and accurate picture of the economy that helps in decision making. And we protect the workplace – and Colorado communities – with a variety of consumer protection and safety programs.
This is a values-driven organization, committed to accountability, agility, collaboration, and respect.
We believe in outstanding customer service, an inclusive culture, continued process improvement and in our role as a trusted and strategic partner. Recognizing that knowledgeable employees drive our success, we are seeking dedicated individuals who exhibit our shared values and our passion for quality and excellence in all we do.
In addition to rewarding and meaningful work, we offer excellent benefits:
Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans
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Medical and dental health plans
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Employer supplemented Health Savings Account
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Paid life insurance
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Short- and long-term disability coverage
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11 paid holidays per year plus vacation and sick leave
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BenefitHub state employee discount program
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MotivateMe employee wellness program
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Excellent work-life programs, such as flexible schedules, training and more
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Access to participate in employer-supported employee affinity spaces
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RTD Eco-Pass Commuter Program
Our agency website: Colorado Department of Labor and Employment
CDLE has implemented a pilot program on March 1st, 2022 which will award Disability Hiring Preference Points similar to the Veterans’ Preference Points program. During your application process you will be asked if you would like to be considered for either of these programs for additional points in the hiring process. To learn more about Disability Hiring Preference and what will be required to participate, please visit our website: https://sites.google.com/state.co.us/disability-hiring-preference/home
PLEASE NOTE: With the beginning of this program, CDLE will no longer accept attachments of any kind with applications. Please be as thorough as possible in documenting your education and work history in the application system. Attachments will not be accepted or considered during any phase of the hiring process including minimum qualification screening, comparative analysis, or interviews.
The salary range for this posting is:
$33.95 - $41.85 Hourly
$2,715.69 - $3,348.00 Biweekly
$5,884.00 - $7,254.00 Monthly
$70,608.00 - $87,048.00 Annually
This position exists to serve as a supervisor and subject matter expert on the administration of a Claim Management Unit within the FAMLI Division. This position assists the manager to assign, schedule, and prioritize work activities, as well as assists to monitor their team’s work performance. As a supervisor and core knowledge subject matter expert, this position imparts advanced knowledge, technical guidance, and policy direction to Claim Adjudicators, peers, supervisors, and FAMLI management. This position maintains acceptable levels of performance and assures adequacy of documentation and reasoning applied to claims assigned to the work unit.
The position ensures that the unit activities are being administered within program guidelines and requirements and ensures compliance with applicable laws, regulations, policies, procedures, and/or standards. Assists with integration and creation and assimilation of new or modified policies, practices, or procedures into daily routines. Serves as a content knowledge resource for work units and peers by answering questions related to the FAMLI Claim Management Branch. The position collaborates with peers and supervisors to identify and recommend changes in work processes and/or procedures and coaches team members on performance to improve program quality.
MINIMUM QUALIFICATIONS:
Substitutions:
Additional appropriate experience will substitute for the degree requirement on a year-for-year basis.
Additional appropriate education will substitute for the required experience on a year-for-year basis.
Education and Experience:
Bachelor's degree from an accredited institution in a field of study related to the work assignment.
AND
Three years of professional experience in an occupational field related to the work assigned to the position to include: Account management, project supervision, claims adjudication, absence management, human resources.
- Work Lead and/or supervisory experience.
- Experience with the Absence Industry or administering Family & Medical Leave Insurance.
- Experience managing a remote workforce.
- Previous experience performing alike duties as a classified State of Colorado employee.
Required Competencies:
- Positive team management and supervision experience
- Communication skills (written and verbal)
- Ability to collaborate
- Customer Service
- Decision-making
- Remote staff management
- Employee coaching, monitoring, training
- Problem-solving skills
- Emotional Intelligence
- Technology skills
Conditions of Employment:
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Must be a Colorado resident at time of application.
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You must pass a thorough background check prior to employment which will include the E-Verify process.
APPEAL RIGHTS:
If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.
An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email ([email protected]), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.
For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.
Minimum Qualification Screening
A Human Resources Analyst will only review the work experience/job duties sections of the online job application to determine whether you meet the minimum qualifications for the position for which you are applying. Cover letters and resumes WILL NOT be accepted in lieu of the official State of Colorado online application, CDLE does not accept attachments of any kind during the application process. Part-time work experience will be prorated.
Applicants must meet the minimum qualifications to continue in the selection process for this position. Work experience and qualifications must be specifically documented on your online application. Do not use "see resume" or "see attached" statements on your application. CDLE does not accept attachments of any kind during the application process.
Comparative Analysis Process – Structured Application Review
Supplemental Questions
THIS ANNOUNCEMENT MAY BE USED TO FILL MULTIPLE VACANCIES
The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.
The Colorado Department of Labor and Employment is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Jay Wilson, at [email protected]. Auxiliary aids and services are available upon request to individuals with disabilities. For all other inquiries about this recruitment effort, please call 303-318-8200.