New Job Personal Assistant/Household Manager In California

$72,800 to $120,000+ Full Benefits. DOE.

Up to 20% performance-based Bonus.

Atherton, California, USA

ABOUT US:

Excellence Services LLC is a professional private-owned company that provides luxury service for an HNW family exclusively. We help our client enjoy their life and encourage employee success.

ROLE AND LOCATION:

Personal Assistant / Household Manager
Atherton, CA
Full-time, 40 hours / week, Monday - Friday, 8:30a - 5:00p
Competitive Compensation, and Benefits after 90-day Introductory Period

PRIMARY DUTIES:

Primary responsibilities will include ensuring the smooth running of the household, performing administrative and household tasks, and working closely with existing staff.

Errands:

• Dry cleaning, shopping, deliveries.
• Shipping and tracking various packages; manage returns.
• Personal shopping as requested.

Household:

• Perform weekly walkthroughs using household checklists to identify action items.
• Schedule and work closely with other staff on various household vendors and contractors.
• Maintain a household vendor list. Build strong relationships with vendors.
• Coordinate other household staff and assist with monthly schedules.
• Identify and oversee various household projects as needed.
• Keep an inventory of all household supplies (light bulbs, batteries, cleaning supplies), and restock as needed. Be mindful of expiration dates.
• Keep an inventory of personal items for principals, and restock as needed. Manage PAR lists.
• Assist with inventory of all items in storage.
• Maintain and update household manuals.
• Maintain an approved products list for home and personal items, including sourcing information.
• Shop for household items as needed.
• Secure residence at end of the day when needed – all doors locked, security system armed.
• Light household chores.
• Prepare home for occasional events. Coordinate with vendors for holiday decor (Halloween, Christmas).

Home Office:

• Respond to incoming calls and greet guests.
• Oversee onsite vendors as needed.
• Demonstrate excellent email etiquette, concise and accurate communications.
• Blind copy email messages to Principals. Maintain strictest confidences--never disclose Principals’ contact information.
• Maintain Principals’ personal Google calendars (separate from professional calendars).
• Schedule personal appointments. Calendar items forwarded by Principals.
• Update and maintain Google Contacts. Ensure information is synced to phones.
• Maintain a filing system for household needs (e.g. car registrations, maintenance contracts, warranties, contractor bids, etc.).
• Order home office supplies and monitor inventory.
• Email a daily activities report to Principals.

Other:

• Track birthdays and other important dates.
• Purchase gifts, develop and maintain gift tracker, and review and audit receipts.
• Prepare and submit expense reports.
• Occasional wardrobe maintenance, i.e., schedule tailor, cobbler, etc.
• Work with travel concierge and accountant as needed.
• Plan and coordinate family activities and events.
• Assist with personal archival projects.

QUALIFICATIONS AND CHARACTER SKETCH:

• Worked in the hospitality industry or worked for family office.
• Vault-like ability to maintain confidentiality and be ultra discreet.
• Minimum of 5-8 years of previous experience as a personal assistant a must.
• Graduate of a 4-year college or university preferred.
• Typical 8:30 a.m. - 5:00 p.m. work schedule, with the flexibility to work weekends and evenings.
• This is live-out position.
• Strong work ethic, reliable, punctual, and honest. Practical and efficient.
• Technically savvy. Familiar with Gmail, Google Docs, Google Sheets and Calendar. Resourceful in terms of internet search and online shopping.
• Comfortable with iPhone or Android, including texting, camera phone, and smartphone apps.
• Highly organized, meticulous, detail-oriented and thorough. Able to multitask and prioritize well.
• Positive attitude, team player, capable of working well with a vast array of high-quality vendors.
• Gracious.
• Excellent command of the English language, both written and spoken.
• Personable and polite, with excellent people skills.
• Proactively identifies and resolves problems.
• Able to work independently, but takes direction well from Principals.
• Able to perform physical, hands-on tasks in order to assist the household and staff office to run well. Must be able to lift 40 pounds.
• Flexible and able to accommodate spontaneous changes to routines and plans.
• Able to travel with Principals to assist.
• Long-term intent.
• Able to work legally in the United States, with a valid passport, driver’s license, and clean driving record.
• Able to travel with little notice. Registration with the US Global Entry Program a real plus.
• Able to withstand deep background, credit, and reference checks.
• Willing to take a pre-employment physical, psychological exam and drug screen.

OUR CORE VALUES:

• Principal’s First

Highly Private Clients are the focus, and Principals are the Clients.

• Learn from mistakes

Brave to face and admit the truth. Learns and grow from mistakes. Makes thoughtful choices and changes to avoid mistakes or at least low-cost mistakes. High-cost or repeated mistakes will lead to disciplinary action.

• Conscientious

Finish duties conscientiously, effectively and promptly.

• Dedication

Be dedicated. Keep improving.

• Accountable

Due diligence. Be accountable.

• Independent

Think and act independently.

• Resilience

Does not complain or shy away from assigned works. Confronts difficulties bravely. When the going gets tough, the tough get going.

Job Type: Full-time

Pay: $72,800.00 - $120,000.00 per year

Benefits:

• Health insurance
• Paid time off

Schedule:

• Monday to Friday
• Weekend availability

Supplemental Pay:

• Bonus pay

Work Location:

• One location

Work Remotely:

• No