New Job Library Clerk (907005.N.Library Clerk) In Kansas

Johnson County Library is a 14 branch suburban library system with a long history in our community. A suburb of the Kansas City metro area, our county is growing and diversifying. We serve neighborhoods ranging from urban to suburban to on-the-edge-of rural. We prize innovation and commitment to learning. We are a fun, forward-thinking organization with a mission to enrich people’s lives.

Johnson County Library is seeking applicants for the role of Circulation Clerk. Circulation clerks specialize in our materials handling processes by efficiently and accurately discharging, sorting, organizing, and maintaining our collection. They also provide customer service at drive thru and curbside pick-up locations by checking out material to patrons and providing basic account services. Circulation clerks at all locations provide internal customer service to library staff. Circulation clerks also assist in controlling the building while on the public floor by enforcing the patron code of behavior.

We are always looking for great people and have more than one opening for this job in different Branch Locations. You may be required to work at any library location, if needed. This posting will be open through 5:00 p.m. on November 10, 2021. Qualified applicants will remain as an active candidate for a period of up to 90 days.

Other job duties include the following:

• Discharges, sorts and processes materials; Prioritizes workflow in collaboration with circulation team; Follows Mismatched Items procedure, pulls expired holds and ensures send item list is processed; Organizes carts based on shelving rules and shelves materials according to established standards; Redistributes materials according to guidelines from the Collections Department. Contributes to discussions on the development of a more efficient materials handling system for the Library.

• Shelves Materials Completes shelf reading and inventory assignments; Corrects shelving errors, straightens shelves, shifts materials for easier access and returns items with labeling errors; Ensures the collection is properly maintained, weeds collection based on Collections Department guidelines and identifies items in need of repair or relabeling; Merchandises the collection through displays, face-outs; Completes opening and closing procedures, boxes donations, discharges materials, processes holds, empties book drop(s).

• Works with supervisor, subject matter experts and Learning & Development to identify training, development and growth opportunities and requirements; Engages and looks for value in all coaching and learning opportunities; Acquires and applies knowledge and skills gained.

• Attends systemwide and staff meetings or obtains information if unable to attend; Provides support and coverage for coworkers, participates in committees and tracks statistics; Participates in the marketing the library collection, programs and services; Understands and supports systemwide strategic objectives.

• Provides customer service assistance and resolves patron account issues, in person and remotely; Utilizes Guidelines for Enforcing Patron Code of Behavior to maintain a safe and comfortable environment; Creates and updates patron records, assisting with the checkout of materials; Follows cash management procedures; Tracks statistics via Gimlet and Door Count sheets; Upholds intellectual freedom.

High school diploma or equivalent; and one (1) year of experience providing customer service are required. One (1) year of experience in a library or materials handling environment is preferred.

Experience may be substituted for education. Education may be substituted for experience.

Johnson County Government requires reference/background screening for all positions. Specified criteria may vary by Department/Agency.

Physical, Environmental, and Special Working Conditions:

Lifting weight: 40 lbs.

Excessive standing and/or walking: 50% of the time

Shift Work: mornings, afternoons, evenings and weekends

Occasional exposure to weather and temperature changes including hot, cold, wet, humid, or windy conditions.

All County employees may be called upon to assist other departments/agencies in a declared emergency situation.