New job Program Support Assistant (Credentialing Specialist) in Louisiana
Program Support Assistant (Credentialing Specialist)
Company : US Department of Veterans Affairs
Salary : $39,311 - $56,790 a year
Location : Louisiana
The Credentialing Specialist is assigned to the Credentialing and Privileging Office, which is under the Chief of Staff at a VA Medical Center (VAMC) and is responsible for providing administrative and technical direction and support to the credentialing operations. The Credentialing Specialist is aligned to and supervised by the Credentialing and Privileging (C&P) Manager.
Serves as subject matter expert (SME) in the field of credentialing.
Utilizes significant judgment to inform leadership and appropriate administrative staff of credentialing program changes, new regulatory requirements, policies and procedures or issues and concerns pertaining to the credentialing program.
Assists Credentialing and Privileging Manager or Analyst in drafting local credentialing procedures for licensed independent Providers (LIPs) and Non LIPs.
Reviews correspondence and communications for the credentials function and determines which items require immediate attention and which are confidential in nature.
Reviews VetPro or other credentialing database reports detecting problem areas requiring further investigation.
Researches reference materials, regulations, and standards to identify appropriate action necessary to correct the problem.
Manages provider applications (initial) for Non-LIPS credentialing within the hospital.
Ensures primary source verification to include, but not limited to, state licenses, certifications, and required certifications, including verifications through the National Practitioner Data Bank, state licensing agencies, specialty certification boards, universities, DoD and healthcare facilities.
Provides oversight to the application process; to include analyzing exceptions and deviations in expected application process
Assures data entry is complete and accurate to meet hospital policy and regulation, and the Joint Commission standards.
Manages the work involving the tracking of data and documents in support of the credentialing operation.
Conducts final appointment into the credentialing database, after thoroughly researching, analyzing and validating all data, information, documents and signature authorities.
Provides routine and special reports as requested by the Credentialing and Privileging Manager/Analyst.
Communicates with internal and external customers in a courteous, tactful, and respectful manner.
Monitors the maintenance of database systems.
Manages a purchase card by ensuring purchases are legitimate and within budget.
Work Schedule: Monday - Friday, 8:00am - 4:30pm
Position Description Title/PD#: Program Support Assistant (Credentialing Specialist)/ 99868-A
Physical Requirements: The work is mostly sedentary. Occasionally, light physical effort may be required, such
as that involved with walking, stair climbing, and carrying of light office items.
Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. 0
Job family (Series)
0303 Miscellaneous Clerk And Assistant
- Assistants, Office
- Office Assistants
Conditions of Employment
- You must be a U.S. citizen to apply for this job
- Subject to a background/suitability investigation
- Designated and/or random drug testing may be required
- May serve a probationary period
- Selective Service Registration is required for males born after 12/31/1959
- A complete application package; Resume, Transcripts, etc.
- Selected applicants will be required to complete an online onboarding process
QualificationsTo qualify for this position, applicants must meet all requirements by the closing date of this announcement.
GS-06 grade level: One year of specialized experience (equivalent to the GS-05 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: Experience working with classified/confidential materials. 12 or more months of administrative experience within a clinical service. Must possess a high degree of skill in written communication as well as interpersonal relations. 6 or more months experience working alongside and with Human Resources or Occupational Health.
Graduate education where it is directly related to the work of the position.
GS-07 grade level: One year of specialized experience (equivalent to the GS-06 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: Experience working with classified/confidential materials. 12 or more months of administrative experience within a clinical service. Must possess a high degree of skill in written communication as well as interpersonal relations. 6 or more months experience working alongside and with Human Resources or Occupational Health.
Graduate education where it is directly related to the work of the position.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position is not authorized for telework.
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at https://www.opm.gov/.
Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
This job opportunity announcement may be used to fill additional vacancies.
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Applicants will be accessed in the order in which the applications were received and select any qualified applicant in that order.
Background checks and security clearance
Drug test required
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
- DD-214/ Statement of Service
- Disability Letter (VA)
- Separation Notice (RIF)
- SF-50/ Notification of Personnel Action
Please review the above list(s) to ensure you have included all necessary documents required for your application.Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees).You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.
Veterans' Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans' Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.
Applications are accepted online. Applying online will allow you to review and track the status of your application.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
This job is open to
U.S. citizens, nationals or those who owe allegiance to the U.S.
Clarification from the agency
ALL US CITIZENS. DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (COVID-19 - VA 005) in-accordance with 5 U.S.C. 3304(a)(3) and 5 CFR 337.205(b)(1)-(4).