New job Information Technology Specialist in Florida
Information Technology Specialist
Company : US Department of Veterans Affairs
Salary : $55,756 - $86,881 a year
Location : Florida
This position is located in the Infrastructure Operations Health (IOH), Clinical Imaging, Office of Information and Technology (Ol&T). The incumbent serves as an Information Technology (IT) Analyst with duties associated with one or more IT specialty areas required
to support Clinical Imaging.
This is a bargaining unit position.
This position is primarily aligned to the following NICE Cybersecurity Workforce Framework work roles:
- OPM Cyber Code: NCWF Code: 451 - System Administrator
- OPM Cyber Code: NCWF Code: 421 - Database Administrator
- OPM Cyber Code: NCWF Code: 411 - Technical Support Specialist
For more information about these work roles, where they fit within the larger Cyber Workforce, and how they can support your unique career journey, please visit the Cyber Career Pathways tool on the National Initiative for Cybersecurity Careers and Studies website(https://niccs.us-cert.gov/workforce-development/cyber-career-pathways
Work Schedule: Monday -Friday 8:00am-4:30pm - This division provides 24/7 coverage throughout the calendar year.Incumbent is subject to shift work, rotating shifts and shifts covering weekends and/or holidays. Subject to call back outside tour of duty
Compressed/Flexible Schedule: Not available
Telework: Available; as determined by agency policy
Virtual: This is not a virtual position
Position Description Title/PD#: Information Technology Specialist/PD10073A and PD10074A
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not Required
Physical Requirements: The work is sedentary, but may involve intermediate periods of walking, bending, stooping, lifting, carrying, moving (up to 50 pounds) computer components and supplies, reaching, pulling, and working at a keyboard and monitor.
This position involves a multi-grade career ladder. The major duties listed below represent the full performance level of GS-12. At the GS-11 grade level, you will perform assignments of a more limited scope and with less independence. You will progressively acquire the background necessary to perform at the full performance level of GS-12. Promotion is at the discretion of the supervisor and is contingent upon satisfactory performance, availability of higher level work, and availability of funds. Promotion is not guaranteed and no promise of promotion is implied.
- Perform troubleshooting, maintenance and configuration changes in accordance with approved change order policies within the district as it relates to business critical systems.
- Serves as the primary liaison with customer organizations on all IT related matters.
- Plans and coordinates the design, development, testing, installation, and support of new and modified systems, including state-of-the-art security applications; hardware and software.
- Participates as a team or project leader with others in a virtual environment accountable to the division chief.
- Utilize experience, discretion and judgment in the planning, execution, operation and maintenance of business critical technologies.
The first 100 qualified and eligible candidates who applied will be considered for referral to the selecting official. Additional candidates will be referred based on hiring needs.
Occasional travel - You may be expected to travel 10% for this position.
Job family (Series)
2210 Information Technology Management
- Administrators, Computer Systems
- Administrators, Database
- Administrators, Database Security
- Computer Security Specialists
- Computer Support Specialists
- Computer Systems Administrators
Conditions of Employment
- You must be a U.S. citizen to apply for this job
- Subject to a background/suitability investigation
- Designated and/or random drug testing may be required
- May serve a probationary period
- Selective Service Registration is required for males born after 12/31/1959
- A complete application package; Resume, Transcripts, etc.
- Selected applicants will be required to complete an online onboarding process
QualificationsTo qualify for this position, applicants must meet all requirements by the closing date of this announcement.
Selective Placement Factor: This position includes a skill, knowledge, ability or other worker characteristic basic to -and essential for- satisfactory performance of the job. Selective Placement Factors are a prerequisite to appointment and represent minimum requirements for a position. Applicants who do not meet it are ineligible for further consideration. Evidence of the Selective Placement Factor must be reflected in your resume.
The Selective Placement Factor (SPF) for this position is: Experience with Critical Systems as it pertains to performing System Administration (Servers, Storage Systems, Applications, etc.) in an enterprise environment. (must be reflected on your resume to qualify).
You may qualify based on your education/experience, as described below:
For GS-11 level: Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D or equivalent doctoral degree or three (3) full years of progressively higher level graduate education leading to a Ph.D or equivalent doctoral degree.
A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-9 in the normal line of progression for the occupation in the organization. Specialized experience includes: documented experience monitoring, diagnosing, troubleshooting, and resolving system malfunctions; Utilize experience, discretion and judgment in the planning, execution, operation and maintenance of business critical technologies; Utilizes the basic tools and practices for protecting information systems.
For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.
- Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
- Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
- Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
- Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
GS-12 level Specialized Experience:You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization.
Specialized experience is documented experience using judgment, originality, and resourcefulness in ensuring that systems and services are adequately maintained, updated and adhere to all security protocols in accordance with customer requirements and current technology; Plans and coordinates the design, development, testing, installation, and support of new and modified systems, including state-of-the-art security applications; hardware and software.
Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
For more information on these qualification standards, please visit OPM's web site at http://www.opm.gov/qualifications/standards/indexes/alph-ndx.asp.
VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at https://www.opm.gov/.
Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
This job opportunity announcement may be used to fill additional vacancies.
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
Background checks and security clearance
Drug test required
Position sensitivity and risk
High Risk (HR)
Trust determination process
- Performance Appraisal
- Separation Notice (RIF)
- SF-50/ Notification of Personnel Action
Please review the above list(s) to ensure you have included all necessary documents required for your application.Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees).You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.
Veterans' Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans' Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.
Applications are accepted online. Applying online will allow you to review and track the status of your application.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
This job is open to
Career transition (CTAP, ICTAP, RPL)
Federal employees who meet the definition of a "surplus" or "displaced" employee.
U.S. citizens, nationals or those who owe allegiance to the U.S.