New Job Office Assistant In North Carolina

What You'll Be Doing

Child Protective Services (CPS) is responsible for protecting children and enhancing their overall well-being by supporting and strengthening families. This is a fantastic opportunity for those interested in helping children, and to begin a rewarding career in our Child Welfare Program! Come join this dynamic team and make a difference in the lives of Wake County children!! Work is currently a hybrid model (both virtual and remote.)

Primary job functions include:

• Performing reception duties and functioning as the department initial point of contact
• Processing and preparing each assessment/new report prior to a CPS worker meeting with the family
• Checking databases; completing criminal record checks, and retrieving previous records for the family
• Processing documents in a timely manner
• Assisting with special projects and other duties as requested
• Clearing background checks on individuals 16 yrs. old and older to ensure safety of children

NOTE: Wake County Health and Human Services employees are required to be in their current role for a minimum of one (1) year to be eligible to apply for another Human Services position. Upon acceptance of employment you acknowledge that (i) you will rescind your application for any other positions within Wake County Health and Human Services, (ii) after accepting your position with Wake County Health and Human Services. (iii) if you work in the Health Clinics and Public Health Division, influenza immunization is a condition of initial and continued employment, subject to compliance with federal law,

About Our Team

Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs.

The Basics (Required Education and Experience)

• High school diploma or GED
• One year of administrative/office support experience
• Equivalent education and experience are accepted

Beyond the Basics (Preferred Education and Experience)

Experience with Microsoft Office (Word, Excel, Outlook etc.)
Experience in North Carolina State data systems, criminal searches etc.
Associates Degree
Experience in supporting a Child Welfare Program or with trauma
Two years or more of administrative experience
Notary Public and a valid driver license

How Will We Know You're 'The One'?
Good oral and written communication skills
Attention to detail, effective time management and the ability to multi-task and prioritize independently
Possess good interpersonal skills, critical thinking and problem solving skills to process various work assignments
The ability to work with the general public and remain client focused and professional at all times
About This Position

Location: Human Services Center Departure Drive Raleigh, NC 27616

Employment Type: Regular

Work Schedule: Mon - Fri 8:30 am - 5:15pm

Hiring Range: $18.20 - $22.07 commensurate with experience

Posting Closing Date: 7:00 pm on 7/3/2022

What Makes Wake Great
Equal Opportunity Statement
Background Check Statement
Emergency Service Worker Statement