New Job Office Coordinator In Indiana

Are you looking to make a positive impact on youth lives!

At Children's Bureau you can make a difference.

At Children's Bureau we value our employees and provide a positive, fulfilling culture which allows new employees to make a difference in the lives of youth. Employment at Children's Bureau comes with a benefit program that includes a student loan repayment, tuition reimbursement, medical, dental, and health insurance as well as PTO and paid holidays.

POSITION SUMMARY:

This position is critical for providing effective and timely data management, customer service, and case load support to Directors and Staff.

RESPONSIBILITIES:

Leadership / Management (40 %)

• Hire, develop, hold accountable and if necessary, terminate staff
• Mentor and coach staff through training, inspiration, motivation and encouragement
• Hold staff accountable and ensure the processes and procedures are followed according to program standards
• Provide back up to administrative and reception staff as necessary

Data Management and Tracking (35%)

• Solicit and input data in EMR
• Complete and submit forms
• Generate reports from EMR
• Monthly audits
• Ensure staff are up to date and compliant in data bases

Provide Internal and External Customer Service (15%)

• Direct inquiries to right people
• Answer questions and provide information and documentation as necessary
• Represent the agency in a positive manner

General Clerical and Admin (10%)

• Photocopying, faxing, filing, emailing
• Support front desk personnel

JOB REQUIREMENTS:

• High School Diploma or equivalent
• COVID vaccination is required, subject to applicable laws
• Experience with Microsoft Word, Excel, and Outlook
• Telephone experience in answering multiple incoming lines
• Clerical experience
• Knowledge of Computer and office equipment
• Acquire Knowledge of agencies programs
• Ability to work with a team when applicable
• Ability to respond appropriately to cultural differences among staff, clients and visitors
• Valid driver's license with valid insurance
• Must be at least 21 years of age

Equal Employment Opportunity:

Children's Bureau does not discriminate on the basis of race, color, national origin, religion, sex, sexual orientation, gender identity, and disability.