New Job Sheriff'S Aide In California

The Contra Costa County Office of the Sheriff is the largest law enforcement agency in Contra Costa with over 1,100 sworn and professional employees dedicated to providing the highest level of law enforcement and customer services.

The Office of the Sheriff offers a full range of services to over 1,000,000 residents in the 715-square mile county. The duties and mission of the Sheriff's Office are unlike most police agencies.
Responsibilities include unincorporated area policing, contract cities (Danville, Lafayette, and Orinda) and special districts, air support (helicopters), marine patrol, dispatch, investigations, coroners, county detention facilities, custody alternative, court security, forensic services, police academy, and Office of Emergency Services.

The Sheriff's Office is currently recruiting for the position of Sheriff’s Aide at the West County
Detention Facility.

Sheriff’s Aides at the West County Detention Facility (WCDF) are responsible for several critical
functions within the facility. The facility operates on a 24/7 basis and always staffed by at least one Sheriff’s Aide. Sheriff’s Aides are responsible for monitoring and overseeing video surveillance within the facility in conjunction with security controls. Sheriff’s Aide functions also include screening and searches of visitors coming into the facility, sorting and filing of various records and property, and preparing and processing various forms and paperwork. Sheriff’s Aides work closely with sworn staff to operate and maintain facility operations.

We are looking for someone who is:

• team-oriented, someone who thrives in a collaborative environment;
• an effective communicator, proactively informing and sharing information as necessary;
• customer-service oriented, someone who can assist all customers quickly and effectively;
• adaptable, someone who can jump from one task to the next with ease;
• able to multi-task. someone who can tackle various tasks successfully;
• confident, someone empowered in their ability to complete tasks;
• and, an innovative problem solver, someone who can quickly identify a solution to an issue.

• Monitoring security and safety warning and communications systems
• Communicating effectively and accurately all pertinent information through radio transmissions
• Maintaining accurate records of inmate clothing and property
• Preparing and processing a variety of paperwork, forms, and reports
• Maintaining activity logs
• Managing emergency and non-emergency requests in a timely manner
• Assisting in processing, screening, and searching of visitors entering the facility
• Answering phones

• Various tasks and duties provide a variety of experiences for professional growth
• You will belong to a positive and supportive team environment
• Work schedules are cooperative
• You will meet robust trainers and take part in training regimen that will prepare you for success

• You may need to be ready to shift your focus rapidly due to the unpredictable needs of the facility
• Occasionally, there may be critical events that unfold at a fast pace
• Sheriff's Aides often work solo in a secure, isolated control room

• Reading Comprehension: Understanding and using written information
• Attention to Detail: Focusing on the details of work content, work steps, and final work products
• Professional Integrity and Ethics: Displaying honesty, adherence to principles, and personal accountability
• Writing: Communicating effectively in writing
• Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks
• Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations
• Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards
• Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity
• Self-Management: Showing personal organization, self-discipline, and dependability
• Informing: Proactively obtaining and sharing information
• Building and Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships

License Required: Possession of a valid California motor vehicle operator's license. Out of State valid motor vehicle operator's license will be accepted during the application process.

Education: Possession of a high school diploma, G.E.D. equivalency or high school proficiency certificate and completion of at least 15 semester or 20 quarter units from an accredited college or university which included at least one course in each of the following three subject areas: (1) English Composition or Report Writing, (2) Mathematics, (3) Psychology or Sociology.

Experience: One (1) year of full-time or its equivalent experience in a customer service position which must have included responsibility for interpretation and application of rules and policies, and the processing of documents.

Substitution: Completion of an additional 30 semester or 45 quarter units at an accredited college or university may be substituted for the required experienced.

Typing Proficiency: Ability to accurately type at a speed of not less than 30 words per minute.

Background: Must pass a thorough background investigation, including a polygraph, conducted by the Contra Costa County Sheriff's Office.

Desirable Qualifications:

• College education equivalent to an AA degree
• Knowledge and familiarity with usage of common office equipment
• Previous experience answering phones and greeting public
• Previous experience using simple mathematics to process fees and cash transactions
• Previous experience using electronic and manual document filing methods