New Job Program Monitor-Dhh (My Choice Transition Coordinator) In Louisiana

Program Monitor-DHH (My Choice Transition Coordinator)
Program Monitor-DHH (My Choice Transition Coordinator)

Program Monitor-DHH (My Choice Transition Coordinator)

Company : State of Louisiana
Salary : $4,044 - $7,958 a month
Location : Louisiana

Full Description

Supplemental Information

This position is located within the Louisiana Department of Health / Office of Aging and Adult Services / ADM - Serious Mental Illness / Ouachita Parish

Announcement Number: OAAS/SP/147760
Cost Center: 3201027308
Position Number(s): 50580827

This vacancy is being announced as a Classified position and may be filled as a Job appointment, Probationary or Promotional appointment.

(Job appointments are temporary appointments that may last up to 48 months)

No Civil Service test score is required in order to be considered for this vacancy.


Serves at the OAAS My Choice Transition Coordinator (TC) for the My Choice LA (MCL) project. These positions are work from home positions and are domiciled to assure statewide coverage.

My Choice Louisiana (MCL) is a state program within the Louisiana Department of Health (LDH) and operated jointly by the Office of Aging and Adult Services and the Office of Behavioral Health. MCL grew out of an agreement between the state and the United States Department of Justice (DOJ.) Under the terms of the agreement, LDH must seek to transition and divert Medicaid recipients with Serious Mental Illness from unnecessary placement in nursing facilities. MCL staff work with individuals identified as meeting criteria for inclusion in the DOJ specified target population (diagnosis of serious mental illness, 18 years of age and older, and Medicaid eligible) and assist with desired transition into the community. The assistance provided by MCL staff includes but is not limited to assessment, identifying needed supports and services and securing such, and intensive transition management both pre- and post-transition. The agreement requires LDH to have the necessary staff to carry out such tasks and the appropriate level of management and supervision to ensure tasks are delivered within a quality and consumer-driven framework. Thus, it is critical that OAAS implement the staffing necessary to support required activities.
The TC is responsible for the assessing, planning, coordinating, facilitating, and monitoring the transition of individuals from nursing facilities to community settings using guidelines established by OAAS. The TC directly reports to the Program Manager 1-B for their assigned area. The incumbent will coordinate, support, and track the activities of transition teams consisting of OAAS Regional Office staff, Medicaid enrolled support coordination agencies, Medicaid managed care organizations (MMCOs), and Medicaid providers in planning and executing transitions. The TC will provide technical assistance, facilitate communication between the team and identify and address specific issues preventing individuals from transitioning. The incumbent will participate in policy development and planning to maintain and/or enhance community capacity to support transition targets. This will include combining state and local initiatives and resources to support participants to transition. Incumbent may also participate in activities that involve multiple administrative units within the Louisiana Department of Health and across multiple state agencies.

Incumbent must adhere to pertinent laws, rules, regulations, policies, and procedures of LDH, OAAS, Civil Service and appropriate state/federal licensing and governing bodies. Performs other duties as assigned for smooth operation of the agency.
75% Plan, implement, and monitor institutional transitions. This includes facilitating and monitoring all transitions within their assigned regions or within the state. This may include but is not limited to:
  • Provides information regarding community transitions to nursing facility residents and their family or representatives.
  • Performs standardized transition assessments, and completes assessments required to determine level of care eligibility for OAAS HCBS services.
  • Prepare individual transition plans. Update transition plans as needed.
  • Obtain information from review of records, staff interviews, resident interviews, caregiver interviews, and personal observations in order to develop the transition plan.
  • Evaluates the resident's condition, preferences and needs, their support system and housing (if available) to develop transition plan.
  • Assists in locating housing and completing paperwork needed to apply for housing and/or rental subsidies.
  • Works with MMCOs and the Office of Behavioral Health to ensure appropriate behavioral health services are offered/provided as needed.
  • Returns signed documents for linkage to support coordination (SC) agencies and/or community-based providers. Assists in obtaining other documents as needed to accomplish transitions.
  • Tracks cases in order to identify issues that may slow down/prevent transitions.
  • Facilitates scheduled conference calls and meetings with transition team members.
  • Provides technical assistance and troubleshooting on difficult cases in effort to speed/facilitate transitions.
  • Conducts pre and post-transition visits with participant.
  • Evaluates the overall effectiveness of transitions and addressing issues that may arise once the person is living in the community.
  • Communicates with and providing support and training providers and other entities in order to maintain the individual’s community living.
  • Performs post-transition intensive case management according to policy and procedure.
  • Trains/educates nursing facility staff, as requested.
10% Develops and maintains relationships with local long term care Ombudsman who can be of assistance during transitions. This includes communicating with and providing, support and training for Office of State Ombudsman regional staff.
10% Develops and maintains an inventory of resources of services and products available in the community through vendors, local businesses, churches and other charity organizations. Develop relationships with these groups to assist in providing necessary services/products when requested, at the lowest price.
5% Identifies and communicates changes/revisions needed in current policies related to nursing transitions. Participate in activities involving other program offices/Medicaid, as requested. Other duties as assigned.

Preferred knowledge of long-term care service delivery to older adults and/or people with disabilities.
Experience with one or more of the following is preferred: transition planning from nursing facilities; transition planning from ICDFs/DD; service delivery to persons with mental illness; experience with support coordination/case management; social services coordination; Medicaid or program office functions on the state or regional level; HCBS enrolled provider agency management.

PREFERRED EXPERIENCE: Experience in working with service delivery to a population of individuals with serious mental illness and Medicaid community services such as LTPCS, PACE or Waiver is preferred. Experience with one or more of the following is preferred: transition planning from nursing facilities; experience with support coordination/case management; social services coordination.

NOTE: regarding the advertised pay range: The maximum amount listed for this job title is the maximum salary a person can make as they gain experience in the position. It is not the maximum amount that we are allowed to pay a new hire.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.*

A resume upload will NOT populate your information into your application. Work experience left off your electronic application or only included in an attached resume is not eligible to receive credit

For further information about this vacancy contact:
Shambrielle Pooler
[email protected]
225 342-4664

This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.


A baccalaureate degree plus two years of professional level experience in administrative services, economics, public health, public relations, social services, health services, or surveying and/or assessing health or social service programs or facilities for compliance with state and federal regulations.
Six years of full-time work experience in any field may be substituted for the required baccalaureate degree.
Candidates without a baccalaureate degree may combine work experience and college credit to substitute for the baccalaureate degree as follows:
A maximum of 120 semester hours may be combined with experience to substitute for the baccalaureate degree.
30 to 59 semester hours credit will substitute for one year of experience towards the baccalaureate degree.
60 to 89 semester hours credit will substitute for two years of experience towards the baccalaureate degree.
90 to 119 semester hours credit will substitute for three years of experience towards the baccalaureate degree.
120 or more semester hours credit will substitute for four years of experience towards the baccalaureate degree.
College credit earned without obtaining a baccalaureate degree may be substituted for a maximum of four years full-time work experience towards the baccalaureate degree. Candidates with 120 or more semester hours of credit, but without a degree, must also have at least two years of full-time work experience to substitute for the baccalaureate degree.
Graduate training with eighteen semester hours in one or any combination of the following fields will substitute for a maximum of one year of the required experience on the basis of thirty semester hours for one year of experience: public health; counseling; social work; psychology; rehabilitation services; statistics; experimental/applied statistics; economics; business, public, or health administration.
A Juris Doctorate will substitute for one year of the required experience.
A master's degree in public health; counseling; social work; psychology; rehabilitation services; economics; business, public, or health administration will substitute for one year of the required experience.
Graduate training with less than a Ph.D. will substitute for a maximum of one year of the required experience.
A Ph.D. in public health; counseling; social work; psychology; rehabilitation services; economics; business, public, or health administration will substitute for the two years of required experience.
Health services include all services dealing with the diagnosis and treatment of disease, or the promotion, maintenance and restoration of health for sick or injured individuals.
Public health includes jobs such as sanitarian, public health engineer and public health epidemiologist.
Any college hours or degree must be from a school accredited by one of the following regional accrediting bodies: the Middle States Commission on Higher Education; the New England Commission of Higher Education; the Higher Learning Commission; the Northwest Commission on Colleges and Universities; the Southern Association of Colleges and Schools; and the Western Association of Schools and Colleges.

Job Concepts

Function of Work:
To perform research, analysis and policy management activities related to statewide health or social service program(s).

Level of Work:

Supervision Received:
Broad from a Program Monitor Supervisor-DHH or higher level.

Supervision Exercised:

Location of Work:
Department of Health and Hospitals; Human Service Districts as established; and other social service entities as established by an approved DSCS Allocation Criteria Memorandum.

Job Distinctions:
Differs from Program Monitor Supervisor-DHH by the absence of supervisory responsibility.

Differs from Program Manager 1-A-DHH and Program Manager 1-B-DHH by the absence of responsibility for administering small or less complex statewide program(s).

Examples of Work

Assist with coordination, management and monitoring of statewide program(s).

Plans and coordinates the monitoring and reporting process for statewide program(s).

Develops and implements policy procedures for statewide program(s).

Monitors contracts for adherence to deliverables. Monitors service providers for compliance with federal/state guidelines and financial solvency.

Writes, negotiates and processes programmatic and budgetary contracts; initiates and negotiates contracts for new clinic agencies.

Assists with the writing and managing of grant funds.

May provide functional supervision to regional employees.

Analyzes data to track training and technical assistance needs. May conduct or coordinate training for agency staff.

Presents information to community partners and to relevant agencies.

Prepares and reviews reports from facilities and other programs outlining statistical analysis and trends.

Serve on various committees for the purpose of formulating of policies and quality assurance methods.

Assesses regional needs related to resources, information gaps and barriers to service.

Implements provider recruitment strategies to address resource and service needs.

Assists rural and underserved communities in their efforts to secure grant funding for community-based projects to improve access to local health care services by way of: skill-building, training, grant writing, technical assistance, etc.

Monitors expenditures and accounts payable for grant and contract deliverables.

Tracks occurrences and participates in investigations.

Coordinates and maintains department's internal monitoring procedures for legislation.

Coordinates with Information Technology staff for the design and maintenance of data reports.