Initial Posting Date:

11/22/2021

Application Deadline:

12/07/2021

Agency:

Public Employees Retirement System

Salary Range:

$2,638.00 - $3,855.00

Position Type:

Employee

Position Title:

Office Specialist 2

Job Description:

Do you enjoy working in a team environment and providing high quality customer service? If so, this job is for you!

The Public Employees Retirement System is recruiting for two (2) Office Specialist 2 positions within the Operations Division, Benefit Preparation Section.

• These are permanent, full-time positions stationed out of Tualatin, Oregon.

• These are hybrid working positions with the expectation of 1-2 days per week in the office (depending on business needs) with other days remote if desired.

• This recruitment will be used to establish a list of qualified applicants to fill the current vacancies and may be used to fill future vacancies as they occur.

• These positions are represented by the Service Employees International Union (SEIU).

We serve the people of Oregon by administering public employee benefit trusts to pay the right person, the right benefit, at the right time.

Operations Division
The Operations Division is responsible for providing accurate information and timely customer services to PERS members, including comprehensive retirement plan information and assistance, issue resolution; providing accurate information and timely services to PERS employers including employer education, reporting assistance, compliance, overdue data, and contribution collection and validation; intake and processing of all benefit applications and stand-alone forms before and after retirement; initiating benefit estimates and processing purchases; determining eligibility for withdrawal; approving and denying disability applications; determining beneficiaries for pre- and post-retirement death benefits; reviewing court orders for compliance; calculating, maintaining, and ending all service retirement, disability, divorce, and death benefits for the PERS, OPSRP and IAP retirement programs.

What will you be doing:

Office Specialist 2, Death Benefit Support Assistant

You will receive, validate, verify, intake, process, data enter, and reconcile beneficiary forms accurately and timely for individual member accounts and/or processing of benefits as provided under multiple programs outlined in PERS retirement law. You will provide general administrative support for multiple programs. You will provide basic customer service in person, by phone, or in writing. You will request proof of death from the Department of Vital Statistics, review death certificates monthly, review accounts for claim closures and forward copies to death certificates for verification. Occasionally work with emotional subject matter.

Office Specialist 2, Disability Benefit Support Assistant

You will receive and process disability applications and membership forms as provided under multiple programs outlined in PERS retirement law. You will verify eligibility for benefits based on individual member information, applicant age, and length of service . You will reconcile forms accurately and timely for maintenance of disability accounts, and request medical, workers compensation, insurance, and employer records. Occasional work with emotional subject matter.

What's in it for you:
The opportunity to work in a collaborative environment with a knowledgeable team of individuals knowing your work is supporting the strategic plan and the overall mission of the agency.

Along with Work life balance we offer a competitive benefits package that offers comprehensive medical, dental, and vision plans for the employee and their qualified family members, as well as paid sick leave, vacation leave, personal leave, and 10 paid holidays a year. In addition, we offer membership in the Public Employees Retirement System (PERS) .

MINIMUM QUALIFICATIONS

Two years of general clerical experience, one year of which included typing, word processing, or other experience generating documents; OR

An Associate's degree; OR

Graduation from a private school of business with a certificate AND one year of general clerical experience.

REQUESTED SKILLS (DESIRED ATTRIBUTES) :

• Microsoft Office experience

• Data entry experience

• Familiarity with modern office equipment and computer technology

• Ability to work independently

• Interpersonal relations; positive attitude

• Ability to meet deadlines; excellent time management

• Oral and written communication skills

• Adaptable; works well under pressure

• Must maintain complete confidentiality while performing job duties

• Ability to manage emotional subject matter

• Be both objective and empathetic with members and beneficiaries

• Manage high volume of production work

COVID-19 VACCINATION

The State of Oregon requires all executive branch employees to complete their COVID-19 vaccination series or have an approved exception to the requirement due to a medical condition or sincerely held religious belief. Successful candidates for this position must submit vaccination documentation or be approved for an exception prior to their first day of employment. Failure to provide proof of full documentation or receipt of an approved exception will lead to withdrawal of the job offer. For more information, visit our policy listed here .

ADDITIONAL REQUIRED MATERIALS

You must attach to your online application the following:

1) Current resume

HOW TO APPLY

• External Applicants Click on the “Apply” button and submit your application. Click this link for the External Candidate job aid, and view this video for additional information.

• Internal Applicants (current State of Oregon employees): Apply through your employee Workday account. View this job aid for assistance.

• Attach a current resume.

• PERS will use the desired attributes and minimum qualifications above to determine whom to interview. Please make sure your attributes and minimum qualifications are clearly demonstrated in your application material.

• Transcripts and Certifications must be from an accredited institution and will be required at time of interview.

• Veterans' Points: If you are requesting veterans' preference, you may receive an additional questionnaire in your Workday account after you submit your application. In order to receive Veterans’ Preference, you must complete the questionnaire in your Workday account, preferably before the application deadline but no later than date of interview. For more information on veterans' preference points, visit: Veterans Resources .

• Please monitor your Workday account, as all communications will be sent to your Workday account. You may be asked to submit additional information after initial application.

CRIMINAL BACKGROUND CHECK

Employment will be contingent upon the passing of a criminal background check. Conviction of a crime will not automatically disqualify an individual from being considered for employment.

VETERANS' PREFERENCE

Oregon state government provides qualifying veterans and disabled veterans with preference in employment in accordance with ORS 408.225, 408.230, and 408.235. If you are requesting veterans' preference, you may receive an additional questionnaire in your Workday account. In order to ensure your privacy, we are asking that you complete the Veterans’ Questionnaire and attach your qualifying military documents at that time. This questionnaire will be sent to your Workday account after you submit your application. Please be sure to monitor your Workday account frequently, as all communication regarding application status will be sent to your Workday account. If you need assistance logging back into your account, please contact the DAS Workday Helpdesk at: 503-934-3500, [email protected] .

In order to receive Veterans Preference on your application, you must complete the questionnaire in your Workday account, preferably before the application deadline but no later than date of interview. For more information on veterans' preference points, visit: Veterans Resources .

WORK AUTHORIZATION

The Public Employees Retirement System does not offer VISA sponsorships. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States.

HELPFUL LINKS AND CONTACT INFORMATION

Learn more about PERS

Learn more about Oregon

For additional information you may contact the recruiter by e-mail at [email protected] or by phone at 503-431-8213.

PERS is an Equal Opportunity, Affirmative Action Employer
Committed to Workforce Diversity