New Job It Specialist (It1) In New York

IT Specialist (IT1)
IT Specialist (IT1)

IT Specialist (IT1)

Company : Writopia Lab
Salary : Details not provided
Location : New York

Full Description


Writopia Lab, a national creative writing nonprofit, is looking for an IT Specialist to join our team. This is a full-time, overtime-eligible position in our Upper West Side office, reporting directly to the Chief Operations Officer. Though we are committed to making the vast majority of your weeks true 40-hour weeks, there will most definitely be weeks when you are required to put in extra hours to meet the organization's goals.

We are looking for someone smart and capable of quickly digesting new technologies, someone who can demonstrate that they have already done so, someone who is both meticulous and willing to put bold ideas on the table.

When we hire at Writopia Lab, we look for people who meet our requirements, feel passionate about our mission, and are willing to jump in anywhere they are needed.

Room to Grow

We are looking to fill this position with someone who will be part of the organization for years to come, and to grow this position into a management spot. We are prepared for significant expansion of responsibilities — and salary — over the years.


Writopia Lab works with thousands of young writers every year — in our Labs, in public and private schools, in lockdown facilities and hospitals, and in partnership with community based organizations around the country, as well as online. Because we are an intensely cloud-based organization, the IT team here has major impact not just on how we do our work, but on how our kids and teens experience the joy, literacy, and critical thinking that are core to our mission.

Writopia Lab's user base is 25 full-time employees using Windows and Mac laptops, 100 part-time instructors, and about 4,000 students using Chromebooks in 23 locations across six states and the District of Columbia (and, of course, at home). The IT team works hard to make things as easy for our users as possible while staying focused on security.


At Writopia Lab, we all wear many hats. Though your role will be more specialized than most, you will be pulled into projects not related to technology, as well as many that are. In our immediate future we have a couple of tools-research projects to take on, as well as a couple of projects that are more focused on user engagement.

In addition to what is listed below, every employee will be pulled into tasks that serve the needs of the organization. Still the bulk of this position will be focused on technology, user support, and maintenance of systems.

You will work closely with the Chief Operations Officer to execute projects as well as contribute to policy and manage day-to-day operations in the areas mentioned below. We will lean heavily on your experience with and knowledge of the current state of relevant technologies.

Technology Duties

The person in this role will, with the supervision of the COO, will manage the following for us nationally:

  • GSuite (accounts, OUs, groups, more)
  • GAM
  • LANs (modem, firewall, switch, NVR, cabling)
  • VOIP system (accounts, extensions, apps, devices)
  • Security (password manager, network configuration, SSO, awareness, training)
  • Procedure-and-Systems Creation and Maintenance (onboarding, offboarding, process assurance)
  • Inventory Maintenance
  • Technology for a massive photo and video library
  • Printers
  • Workstations (Windows, Mac, Chrome)
  • Software licenses
  • RiseVision displays (locally and remote)
  • CMS selection and maintenance
Non-Technology Duties

Not all parts of this job will be related to technology. This person will also contribute in the following ways:

  • Office Management — working under the office manager to keep our spaces in good order.
  • Student Check-In — a few times a week, working with the program staff to help our writers get to the right space, mostly as a way of staying connected to those we serve.
  • Project Work — whether related to a fundraising event, a process-improvement initiative, or something else, there are always teams that need help!
Other Possible Other Duties

Depending on the candidate's skills, experience, and motivation, there is also work available in the following areas:

  • Database development and maintenance
Total Compensation

Salary for this position will be approximately $50,000. Benefits include

Paid Time Off

  • 10 vacation days (increases with seniority)
  • 12 holidays
  • 5 sick days
Employer-Funded Benefits

  • Medical Insurance (employee pays $1.00 per month for primary plan, though other options are available)
  • Life Insurance
  • Long-Term Disability Insurance
  • Employee Assistance Program — resources for managing your legal and financial affairs, care for elders, care for children, wellness
  • Creative writing workshops for your children.
Available Employee-Funded Programs

  • 401K Retirement Plan
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Account
  • Commuter Benefit Account
  • Voluntary Life Insurance — additional life insurance above what the company provides. Available for yourself, your spouse, and/or your children
  • Critical Illness Insurance — provides payments for covered medical conditions in addition to other insurances
  • Hospital Indemnity Insurance — provides payments in addition to other insurances if you're admitted to a hospital for covered illnesses or injuries
  • Short-Term Disability Insurance — provides a percent of your income during initial weeks you're out of work because of illness or accident
  • Accident Insurance — provides payments for specific injuries and medical services in addition to any other insurances
  • MetLife Legal Assistance — offers consultation with legal professionals for personal legal matters

We will call your references, and we will need at least one of your professional references to tell us more than whether or not he or she would rehire you.


Please apply via the button below. No phone calls. No drop ins. No emails. Initial interviews by Zoom only.

Writopia Lab is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any characteristic protected by law.