New Job Information Assistant - Part Time In Minnesota

Information Assistant - Part Time
Information Assistant - Part Time

Information Assistant - Part Time

Company : City of Bloomington, MN
Salary : $21.67 - $22.99 an hour
Location : Minnesota

Full Description

Primary Objective

The City of Bloomington is seeking an individual to provide prompt, accurate and courteous information desk services for employees and the public in a manner that will project a positive image of the City.

Examples of Duties

  • Acts as the first point of contact for the public, providing a major source of community and City information.
  • Receives incoming telephone calls and "Ask the City" emails and promptly refers them to the appropriate personnel.
  • Assists the visiting public by directing them to the appropriate departments within Civic Plaza or other City buildings, events and activities.
  • Trains back up staff in the correct procedures of the switchboard and information desk.
  • Assist various departments with one-time and ongoing projects.
  • Processes certified mail.
  • Notifies facilities maintenance of maintenance and cleaning issues that are reported.
  • Enters art classroom schedule into RecTrac (scheduling software) and schedules meetings in Outlook.
  • Keeps the information desk clean and organized.
  • Acts as liaison between daytime staff and Center of the Arts attendants who staff the information desk on evenings and weekends.
  • Performs other duties and responsibilities as assigned.

Minimum/Desirable Qualifications

Minimum Qualifications:

  • High school diploma, or equivalent.
  • Six months of work experience operating a telephone switchboard.
  • Experience with the Microsoft Office suite of programs, specifically Word, Excel & Outlook.
  • Excellent customer service and organization skills.
  • Ability to communicate tactfully and effectively with the general public and City employees.
  • Ability to lift small packages up to 30 pounds.

Desirable Qualifications:
  • Additional years of experience in operating a telephone switchboard
  • Experience as a receptionist, concierge, or similar position
  • Additional customer service experience
  • Knowledge of City and Center for the Arts operations and personnel
  • Ability to speak Spanish, Somali, Sign Language or other non-English languages prevalent in the community.

Supplemental Information

The schedule for this opening is 8 a.m. – 12:15 p.m. Monday through Friday and additional hours as needed.

Part-time, non-benefits-eligible, non-union, non-exempt position.

2021 Salary: $21.67 - $25.12 Hourly
Anticipated Hiring Range: $21.67 - $22.99 Hourly

Benefits for Regular, Full-time Employees of the City of Bloomington include the following:

  • 10 days paid vacation per year
  • 13 days paid personal leave per year
  • 13 paid holidays per year
  • Employee health and dental insurance
  • Paid employee life insurance
  • Paid employee disability insurance
  • Employer/employee paid pension
  • Deferred compensation
  • Tuition assistance program
  • Health club membership reimbursement
  • Flexible spending account
  • Employee Assistance Program
  • Other optional benefits
  • Great suburban location, on bus line
  • Free employee parking
  • (Union contracts may vary from the above list.)