New Job Customer Service Assistant 2 In Ohio
|Customer Service Assistant 2|
Customer Service Assistant 2
Company : State of Ohio Jobs
Salary : $19.72 an hour
Location : Ohio
Customer Service Assistant 2(210008XL)
- Or equivalent of Minimum Qualifications for Employment noted above.
Major Worker Characteristics
KNOWLEDGE: Public Relations; (*) Office Practices & Procedures (BMV); (*) Agency Policies & Procedures (BMV & ODPS); (*) Law (O.R.C. & O. A.C.).
SKILL: Word Processing (Microsoft Office applications); Equipment Operations (General office equipment).
ABILITY: Reasoning: deal with problems involving several variables in familiar context; Clerical: gather, collate & classify information about data, people or things; Interpersonal: work alone on most tasks; ANSWER ROUTINE TELEPHONE INQUIRES FROM PUBLIC; handle sensitive inquiries from & contacts with officials & general public.
(*) Developed after employment.
- This position may be filled by a layoff or certification eligibility list.
- This position will be filled in accordance with the applicable bargaining agreement.
- A BCI and FBI fingerprint check, tax check and background check, may be required on all selected applicants.
- A comparative analysis and/or drug-test may be a requirement of the hiring process.