New Job Adrc Elder Benefits Specialist In Florida

ADRC Elder Benefits Specialist
ADRC Elder Benefits Specialist

ADRC Elder Benefits Specialist

Company : Marathon County Wisconsin
Salary : From $26.09 an hour
Location : Florida

Full Description


The Aging and Disability Resource Center of Central Wisconsin (ADRC-CW) is a regional organization, serving older and disabled adults in the four-county region of Langlade, Lincoln, Marathon and Wood Counties. Services provided include: Information and assistance, options counseling, enrollment into publicly-funded long-term care programs, benefits counseling, elderly nutrition program, caregiver support, healthy living programs, and other services that are integrated to meet the mission of the ADRC-CW.

The mission of the ADRC-CW is to promote choice and independence through personalized education, advocacy, and access to services that prevent, delay, and lessen the impact of aging and disabilities in the lives of adults.


The Elder Benefit Specialist assists adults 60 and older and their families who have questions, concerns or issues related to Social Security benefits, Medicare, private insurance, Medicaid or
have need for benefit related advocacy. This is a full-time position located primarily in our Wausau office with some potential travel throughout the ADRC-CW 4 County service region as needed. Usual work hours are 8:00am - 4:30pm Monday-Friday.


Bachelor's degree from an approved college/university, in Social Work, Nursing, or closely related field and one year of related work experience. Work experience with frail elderly or disabled adults in an outreach, social work, case manager, or counseling role desirable.

Necessary special qualifications: A driver's license and a driving record that meets County standards is required.


The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

  • Provide accurate and current information on a comprehensive array of private and Government benefits and programs;

  • Provide information and technical assistance about how to access such benefits and information regarding the responsibilities of program participants;

  • Assist potential applicants of private and government benefits, including but not limited to Medicaid, benefits administered by the Social Security Administration, FoodShare, Family Care, IRIS, and Partnership to locate and gather verifying information, both financial and non-financial;

  • Provide information on rights, and complaint, grievance and appeal processes;

  • Provide advice and assistance in preparing and filing complaints, grievances, and appeals;

  • Make appropriate referrals for employment-related counseling and services;

  • Consult with legal back-up personnel to the Elder Benefit Specialist program to determine appropriate interpretation of law or regulation and appropriate action to assist in resolution of concerns;

  • Initiate investigations to gather needed factual information to pursue advocacyduties;

  • Provide representation, as needed and appropriate, for older people in administrative hearings and other formal or informal grievance steps;

  • Refer to legal backup personnel working for or with or under grant agreement to the Elder Benefit Specialist program for consideration of representation in administrative and judicial proceedings;

  • Obtain informed consent before disclosing information about a client, unless required by law;

  • Provide consumer and volunteer training and technical assistance to develop self and family advocacy;

  • Negotiate on behalf of individuals with long-term care agencies and programs, service providers, or the state regarding disputes over long-term care services;

  • Identify and document concerns and problems of older people and related system level issues and present that information to appropriate entities.

  • Develops and expands job-related skills and knowledge by attending trainings and reviewing information related to work practices.

  • Participates on agency committees and community focus groups as requested.

  • Maintains regular and predictable attendance; works extra hours as required.


  • Ability to work effectively with adults with disabilities and older adults.

  • Ability to conduct assessments of clients' needs through telephone interviews, and office interviews.

  • Ability to develop excellent rapport and work effectively with clients, families and professionals.

  • Strong collaboration skills with the ability to gain cooperation from staff and community partners.

  • Ability to be open minded and receptive to different points of view including supporting culturally competent and Trauma Informed based practice.

  • Ability to listen and respond in a nonjudgmental, respectful manner to the unique circumstance and needs.

  • Commitment to the mission of the ADRC-CW; ability to represent the organization’s work and mission to the public.

  • Skill in interviewing and counseling older adults and adults with disabilities whether meeting as an individual, group or family dynamic.

  • Knowledge of community resources and services that would assist older adults and adults with disabilities.

  • Knowledge of and commitment to adopting a trauma-informed approach of practice.

  • Ability to maintain confidentiality.

  • Ability to communicate clearly and effectively with individuals and in front of groups- in both written and verbal formats.

  • Ability to be organized, work under pressure and meet deadlines.

  • Ability to keep and maintain clear, accurate, timely records.Ability to contribute to a positive work culture that fosters excellent customer service and teamwork.

  • Skill in using a computer for email, calendar, basic word processing and maintaining computerized databases.


Starting salary range: Min $26.09/hour - Mid $31.31/hour (C42)

Marathon County full-time employees enjoy competitive salaries, flexible schedules, and a range of excellent benefits, including:

  • Health,Dental and Vision insurance
  • Post-Employment Health Plan
  • Wisconsin Retirement System Defined Benefit Plan
  • Flexible Spending Account to set aside pre-tax dollars for childcare and medical expenses
  • Optional life insurance
  • Optional long-term care insurance
  • Income Continuation Insurance
  • Educational Reimbursement Program
  • 457 Deferred Compensation Plans
  • Generous Paid Vacation, Sick Leave, and Holiday Time Off
  • Employee Recognition Programs and a Positive Workplace Culture


Selection of the successful candidate may be made by assessment of experience and education, criminal record check, oral interview; review of references, written background inventory, and other appropriate job-related selection procedures. All applicants will be notified as to the status of their application.


Marathon County will make arrangements to furnish appropriate auxiliary aids and services where necessary and reasonable to afford an individual with a disability the opportunity to participate in the recruitment process. Please notify the Employee Resources Department office or phone (715) 261-1451 to request special accommodations prior to the application deadline.


Wisconsin Statutes, Sections 19.36 (7), 64.09 (5), and 64.11 (7) require public employers to treat the following items as a public record: Each applicant’s application, records, recommendations and qualifications except as provided in Section 19.36 (7), Wis. Stats. that allows the identity of an applicant to remain confidential if the applicant requests in writing that the County not provide access to this information.
If you choose not to have this information become a public record, you must make such a request in writing to the Employee Resources Department. If you become a finalist for the position, your identity may be disclosed as required by law.

APPLICATION DEADLINE: Monday, December 6, 2021, 11:59pm