New Job Office Assistant In Connecticut

Office Assistant
Office Assistant

Office Assistant

Company : State of Connecticut - Department of Aging and Disability Services
Salary : $43,815 - $57,486 a year
Location : Connecticut

Full Description

Our mission at the State of Connecticut, Department of Aging and Disability Services (ADS) is to maximize opportunities for the independence and well-being of people with disabilities and older adults in Connecticut. We believe in:

  • INTEGRITY: We interact honestly and fairly with all others, adhering to strong ethics, values and principles.
  • RESPECT: We value and recognize others for their unique skills, talents and contributions, and are considerate in all interactions.
  • PROFESSIONALISM: We are mindful of our daily conduct and strive to have the highest work standards with a courteous attitude.
  • OPEN COMMUNICATION: We encourage the sharing of information and knowledge in an accurate, honest and supportive way.
ADS, Bureau of Rehabilitation Services (BRS) is currently recruiting for the position of Office Assistant. The schedule is full-time, 40 hours per week, Monday through Friday. The current available position is located in Bridgeport.

Future vacancies may be located in Bridgeport, Danbury, East Hartford, Killingly (Danielson), Hartford, Manchester, Middletown, Montville, New Britain, New Haven, Stamford, Torrington, Waterbury, Windham (Willimantic) and Windsor. Please note if you are interested in any of these locations, you must apply to this posting. Bilingual candidates are encouraged to apply.

BRS strives to create opportunities that enable individuals with significant disabilities to work competitively and live independently. Staff works to provide individualized services, develop effective partnerships, and share sufficient information so that consumers and their families may make informed choices about the rehabilitation process and employment options.

In this role you will:

  • Be the first line of contact and responsible for providing quality customer service to our consumers who are applying for services in person and over the phone;
  • Have the opportunity to use work setting experience to show patience, understanding and empathy when interacting with our customers; and
  • Utilize Microsoft Office skills, maintaining scheduling for multiple individuals and processing incoming mail which includes distribution, scanning and faxing.
We offer a competitive benefits package, excellent health care, generous leave policies, retirement plan, and more! We also encourage a healthy work-life balance to all employees!

Selection Plan

Please note the Office Assistant – Multi Agency posting may not be used to fill the Department of Aging and Disability Services (ADS) vacancies. Applicants interested in this ADS posting must apply to this recruitment.

This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules.

Candidates who meet the Minimum Qualifications - as listed on the job opening - will be considered for this role, as determined by qualifications stated on the submitted application.

The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.

All State employees shall follow the guidelines as listed in Executive Orders 13F (3a) and 13G (3a).

The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.

Due to the volume of applications anticipated, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be provided through your JobAps portal account.

This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.

Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.

Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency. Applicants must meet the minimum qualifications as indicated to apply for this position.

Should you have questions pertaining to this recruitment, please contact Chelsea Moore at [email protected]

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency this class is accountable for performing a full range of general clerical functions or for carrying out responsibility for the flow and completion of clerical work in an assigned area.

EXAMPLES OF DUTIES

1. TYPING: Types a variety of materials in relation to other duties or as assigned; enters and retrieves data on personal computers and computer terminals.

2. FILING: Sets up and maintains office procedures, filing and indexing systems and forms for own use.

3. CORRESPONDENCE: Composes routine correspondence.

4. REPORT WRITING: Compiles and generates recurrent technical, statistical or financial reports requiring judgment in the selection and presentation of data (format).

5. INTERPERSONAL: Provides general information and referral services in response to citizen complaints or questions regarding an agency's services or authority; responds to inquiries from other work units or departments/agencies; applies agency policies and state statutes and regulations in determining case status or responding to requests for procedural assistance; may lead lower level employees in carrying out assigned clerical functions.

6. PROCESSING: Maintains calendars of due dates and initiates recurring work or special clerical projects accordingly; processes a variety of documents in determining routine case status; exercises discretion in choosing appropriate follow through procedures within defined guidelines including assembling and reviewing incoming materials for accuracy, completeness and conformance to established guidelines and agency policy and procedures, verifying information through use of internal resources and contacts with sender and other work units and soliciting additional information as required by phone or form letter; processes purchase requisitions/purchase orders for subsequent action; prepares payment lists and billing invoices; receives shipments of materials and matches/verifies shipment or billing invoices against original purchase orders; maintains billing control cards, files, journals or account ledgers by posting credits, expenditures, interest, etc.; figures payments, costs, discounts and adjustments using prescribed methods and formulas; receives monies in various forms such as cash, checks and money orders and prepares for deposit; maintains inventory and orders supplies; uses a variety of automated equipment to perform job functions; performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

Knowledge of office systems and procedures including proper telephone usage and filing; oral and written communication skills; skill in performing arithmetical computations; basic interpersonal skills; ability to perform a full range of clerical tasks; ability to operate office equipment which includes personal computers, computer terminals and other electronic automated equipment; ability to operate office suite software; ability to schedule and prioritize workflow; ability to read and interpret complex instructions.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Two (2) years of general clerical work experience.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling six (6) months of experience.

PREFERRED QUALIFICATIONS

  • Experience working in the Human Service field where you have provided customer service to individuals with a disability.
  • Experience scheduling appointments with Microsoft Outlook and Teams.
  • Experience sorting, scanning and attaching mail in an office setting.
  • Experience working with an electronic case management system.

SPECIAL REQUIREMENTS

Persons having responsibility for supervising or observing the behavior of inmates or custodial individuals will be required to possess a high school diploma or General Educational Development (GED) certification by the time of permanent appointment.