New Job Hospitality Professional In Pennsylvania

Hospitality Professional
Hospitality Professional

Hospitality Professional

Company : The Restaurant Store, Inc.
Salary : Details not provided
Location : Pennsylvania

Full Description

POSITION SUMMARY

The Hospitality Professional with The Restaurant Store is responsible for delivering a high level of service and satisfaction to all customers in a retail branch location. The Hospitality Professional will achieve a variety of operational goals through effective customer service strategies that align with the goals of our sales, purchasing, and inventory teams.

$1k Bonus Terms:
Bonuses offered for a limited time only

Bonuses are only applicable to the Bethlehem location

Team Member must be employed at the time of the payout

Payouts will occur after 60 days of employment

ESSENTIAL DUTIES & RESPONSIBILITIES

Conduct business-to-business sales and customer service with a focus on building and developing relationship with our customer base

Execute on our proven TRS process: 1) build brand awareness, 2) assess customer’s needs, 3) exceed expectations, and 4) build loyalty

Perform basic cashier functions and loading products into customer vehicles

Perform general store maintenance through cleaning and merchandising functions, while also restocking shelves and putting away incoming stock

Analyze basic inventory information to determine product availability and re-order status

Promote our private label brands to maximize TRS gross profit

Educate prospective customers on our competitive advantages (best people, best technology, and best price)

Possess and maintain a thorough understanding of our website and educate customers on how to best-utilize our “Brick and Click” business model

EDUCATION and/or EXPERIENCE

Minimum of 1 year of relevant experience in retail and/or supply chain management

High school diploma or GED, or equivalent combination of education and experience

KNOWLEDGE, SKILLS, & ABILITIES

Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint), and experience with CRM systems and project management tools

Strong analytical and problem-solving skills

Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding

Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment

Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence

Service leadership approach with a demonstrated desire to exceed expectations

PHYSICAL DEMANDS

Work is performed while standing and/or walking, up to and including 9 hours/day

Requires the ability to communicate effectively using speech, vision, and hearing

Requires the regular use of hands for simple grasping and fine manipulations

Requires regular bending, squatting, crawling, climbing, and reaching

Requires the ability to regularly lift, carry, push, or pull medium weights, up to 50lbs.

WORK ENVIRONMENT

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and vehicles. Occasional activities may involve exposure to marked changes in temperature and humidity, and exposure to dust, fumes and gases. The noise level in the work environment is usually quiet to moderate. The passage of employees through the work area is average and normal.

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