New Job Adjudicator In North Carolina

Adjudicator
Adjudicator

Adjudicator

Company : North Carolina Dept of Commerce
Salary : $33,960 - $57,493 a year
Location : North Carolina

Full Description

SALARY SCHEDULE: GN08
Recruitment Range: $33,960 - $52,103
Department Mission:
Under the Department of Commerce, the mission of the Division of Employment Security is to administer the unemployment insurance system for the state of North Carolina by delivering efficient, effective and quality service.

Description of Work:
This position is located in the Adjudication Unit with the Division of Employment Security and will report directly to the Adjudication Program Supervisor. The Adjudicator performs professional analysis in reviewing claims and making determination of eligibility for claimants to receive unemployment insurance benefits as required by Federal and State unemployment insurance laws. Investigative process includes contacting claimants, employers and other interested parties to obtain specific and pertinent facts surrounding the claimant's eligibility for benefits. Reviews, analyzes and evaluates any previously collected information or initiates contact with parties to resolve conflicting information. In some situations, information obtained may not be transparent and must be skilled in extracting information received to conclude a sound determination. Upon completion of the investigative process, requires writing a clear and concise determination of eligibility and citing appropriate law or regulation. The work schedule for this position is Monday through Friday, 8 a.m. – 5 p.m. This position is physically located in Raleigh, North Carolina, Wake County.

Knowledge, Skills and Abilities / Competencies

Qualified applicants must submit an application that clearly reflects work experience that demonstrates the following:

  • Demonstrated work experience interpreting and applying governmental laws, policies, and procedures for program eligibility and/or benefits.
  • Demonstrated work experience using interviewing and/or investigative techniques to gather factual information from interested parties using written and oral collection methods.
  • Demonstrated work experience reviewing, researching, analyzing, and evaluating information to make a written determination of eligibility and/or benefits.
  • Demonstrated work experience writing detailed and concise determinations conveying accurate and factual information, laws and/or regulations.
Applicant must meet both the Minimum Education and Experience Requirements and all posted Knowledge, Skills and Abilities / Competencies requirements to be considered Qualified for the position.

Minimum Education and Experience Requirements

  • Bachelor's degree from an appropriately accredited institution accompanied by at least one (1) year of experience
  • Associate's degree from an appropriately accredited institution accompanied by at least three (3) years of experience
  • High School or General Educational Development (GED) diploma and five (5) years of experience
Reviewing, evaluating, or processing request for program participation or eligibility; processing claims for benefits or payments; or other benefits program related experience that would include the analysis of criteria, funds, policies, or performance for compliance with program rules, regulations, laws, and /or practices; or an equivalent combination of education and experience.
Management Preferences: Management prefers applicants with time and case management skills.