New job Quality Assurance Coordinator in Arizona

Quality Assurance Coordinator
Quality Assurance Coordinator

Quality Assurance Coordinator

Company : Maricopa County, AZ
Salary : $21.75 - $37.25 an hour
Location : Arizona

Full Description

Position Overview

About the Position
This position is responsible for, but not limited to, ensuring that the Food Factory has ongoing compliance with quality and industry regulatory requirements. Maintaining all documentation control for the factory including reviewing forms, logs, CAPA documents, internal audits and quality documents. Responsible to review, compile, analyze, and create department reports summarizing regulatory activity, internal food safety and quality assurance results. Tracks and responds to all official regulatory notifications. Prepare reports to communicate outcomes of quality activities.

The consequence of error may be substantial if food is not prepared in compliance with guidelines so that it may be distributed to inmates in all jail facilities. Failure to provide daily meals to inmates may result in lawsuits which in turn case monetary losses to both MCSO and the County.

About the Maricopa County Sheriff's Office
Do you possess integrity, strong interpersonal skills, and do you have a desire to serve your community? The Maricopa County Sheriff's Office (MCSO) invites you to become part of Arizona's leading law enforcement agency. We are seeking passionate individuals to join our team with a variety of openings for Civilian, Detention and Sworn personnel. We come together as a team to support and provide public safety. We are OneMCSO – become one with us!

Position Qualifications

We recognize your time is valuable, so please apply if you meet the following required qualifications.


  • Bachelor's degree with at least 30 semester hours of natural, physical, or applied science coursework.

Other Requirements
  • Food Safety Manager Certification and Quality Management System of Standards, Food Quality Assurance: Principles and Practices.

Training with the exception of Arizona driver’s license to be provided on-the-job:
  • FEMA NIMS – IS100 AND 700
  • OSHA training
  • ADP payroll training
  • PREA training
  • A valid Arizona driver’s license
  • Prior to hiring, the Sheriff's Office requires that all candidates pass an extensive background review.

Our Preferred Candidate has
  • Bachelor's degree in Natural, Biological, Food Sciences or a closely related field
  • Work experience in the food industry and/or in quality control within the food industry
  • Supervisory/management experience
  • Development of Hazard Analysis Critical Control Points (HACCP) Systems in food industry
  • Experience working with the requirements of regulatory agencies in food production facilities
  • Familiarity with ISO 9000 Series of Standards

Essential Job Tasks

The tasks listed are a representation and not an all-inclusive list of essential job tasks for this position.

  • Monitors raw and finished product quality
  • Determines the disposition of all raw materials, packaging and finished product holds
  • Insures food is served at proper temperatures
  • Monitors training of staff and assure they are following good food handling practices
  • Assists the Dietician with investigations of inmate grievances regarding food provided
  • to inmates
  • Conducts third party Quality Assurance audits and evaluations of food-related products
  • and facilities at the point of manufacture and/or distribution
  • Conducts evaluations, included but not limited to, Good Manufacturing Practices
  • (GMP’s), sanitation, quality systems, distribution center and Hazard Analysis Critical
  • Control Points (HACCP) verification audits
  • Assists in evaluating calibration and validation procedures and equipment
  • Manages and lead the QA and Food Safety programs, monitor key quality attributes
  • and assure compliance to specifications
  • Completes and submit a monthly Food Loss Report to the Food Services Manager
  • Submits a Weekly Progress Report to the Assistant Food Services Manager
  • Serves as the plant contact for all quality, food safety and regulatory issues
  • Schedules and conducts monthly inspections of the food factory, satellite kitchens and
  • warehouse locations
  • Oversees and instruct inmates in daily tasks as required

Working Conditions
Works in a high volume food manufacturing operation and work in an inmate correctional environment; some wet refrigerated and freezer environments, as well as, humid and wet environments.

Work is performed:
  • Constantly indoors
  • Rarely working outdoors, temperatures above 90 degrees or below 40 degrees
  • Rarely exposed to chemical/fumes, exposed to smoke/dust, or wet/damp areas
  • Rarely working in confined areas, using stairs or ladders, dim lighting
  • Frequently working in bright lighting end exposed to high noise levels

Physical Environment:
  • Sitting, standing and walking
  • Driving a vehicle
  • Speaking, hearing, seeing, and reading
  • Distinguishing colors
  • Bending, kneeling, and reaching
  • Twisting, climbing
  • Wearing protective gear
  • Lifting floor to waist 10 pounds
  • Lifting waist to shoulder 10 pounds
  • Lifting shoulder to overhead of 10 pounds
  • Carrying a weight of 10 pounds for a varied distance of 30 feet
  • Pushing/pulling a weight of 5 pounds for a varied distance of 5 feet

Social Environment:
  • Constantly exposed to emergencies,
  • Rarely traumatic subject matter or dangerous environment
  • Frequent interruptions, working under deadlines or time pressures to complete tasks and handling high volume of work
  • Frequently handling multiple or complicated tasks
  • Rarely frequently unscheduled or changing tasks
  • Frequently accuracy and attention to detail, making decisions, concentration/vigilance
  • Constantly working in a team environment
  • Rarely working in isolation
  • Frequently working in close proximity
  • Rarely have public contact, working overtime/rotating shifts

Knowledge, Skills, and Abilities

Knowledge of
  • how tray and cart washers function
  • current food safety education and issues
  • GMP's, HACCP and SPC
  • reformulated products
  • Microsoft Word, Excel and Outlook
  • chart recorders and interpretation of results.

Skilled in
  • designing organoleptic panels after new product approvals
Ability to
  • transport conduct internal, vendor selection and third party audits.
  • calibrate thermometers.

Selection Procedure

The Maricopa County Human Resources Department reserves the right to admit to the selection process only those candidates considered to be the most highly qualified. Those selected will be assessed based on the evaluation of listed education and experience. The hiring authority will interview and select the successful candidate from a list provided by Human Resources.

All offers of employment made to new hires and rehires at Maricopa County are contingent upon successful completion of a post-offer, pre-employment thorough background investigation. A background investigation is conducted on a current employee who changes to a Safety Sensitive Position or one having the potential for serious adverse impact on the integrity or efficiency of the County. These requirements do not pertain to employees of elected officials who undergo background investigation processes administered through their respective offices.

Typically, successful candidates are hired at a salary rate up to the midpoint of the range, based on relevant experience, internal equity, and budgetary allowances.

Maricopa County is an EEO/ADA Reasonable Accommodation Employer.

Maricopa County offers a Total Compensation Package that includes competitive salaries and a comprehensive, affordable benefits package. High value is placed on employee well-being and meeting the needs of our employees and their families. Our benefits package is comprised of traditional benefits like medical, prescription, dental, vision, and other health benefits. Employees are supported by various wellness programs including classes, coaching, and fitness center opportunities. Our generous benefit options are some of the best in Arizona and just one of the unique advantages of working for Maricopa County. Below is a representative listing of typical benefits received by most full-time employees.

Holidays and Leave
Maricopa County observes ten paid holidays per year. Most County employees accrue vacation (starting at three weeks per year for full-time employees) and sick leave (starting at one hour for every 30 hours worked for all employees). Employees also receive paid leave for other needs such as jury duty, civic duty, and bereavement.

Medical, Prescription, Behavioral Health, Dental, Vision, and Flexible Spending Accounts
We understand how important health care is to maintaining a good quality of life. We also know our employees want to have the freedom to choose benefit plans to best meet their needs. Eligible employees may choose from four medical plan options, an HMO, PPO, and two HDHP (High Deductible Health Plans) with a health savings account. When employees enroll in medical coverage, they are automatically enrolled in prescription and behavioral health coverage as well. There are three dental plans from which to choose, two PPO plans and a pre-paid dental plan that functions like an HMO. As is the case with medical, the plans range in cost, flexibility, and network of providers. The vision plan provides employees and their covered dependents access to routine vision services and materials, including an annual eye exam. For those who wish to set aside pre-tax dollars to pay for eligible healthcare and dependent care expenses, the flexible spending accounts are suitable for that need.

Life and Disability Insurance
Because life sometimes takes unexpected turns, the County offers life insurance coverage to help employees and their loved ones in the event of death. Basic life and basic accidental death & dismemberment insurance equivalent to one times an employee's annual base salary is provided at no cost, with the option for employees to purchase additional coverage including spouse and child life insurance. Disability insurance is available to replace a portion of an employee's salary should they experience a short-term illness or injury.

Eligible employees are covered by one of several State-sponsored retirement pension plans, including the Arizona State Retirement System (ASRS) and the Public Safety Personnel Retirement System (PSPRS). Additionally, there's the option to contribute to a 457(b) Savings Plan that provides employees with a variety of investment opportunities. For those employees who retire from the County and from their retirement system, and have accrued 1,000 or more hours of sick leave, the County makes a $10,000 contribution to a Post-Employment Health Plan set up on their behalf to be used for payment of eligible out-of-pocket healthcare expenses.

Group Legal Plan
Maricopa County offers employees group discounts to purchase coverage for legal services such as adoptions, family matters, wills and trusts.

Maricopa County's Wellness Works program promotes health and wellness for employees and their families by focusing on physical activity, good nutrition, self-care and stress management. Maricopa County offers eligible employees a wellness incentive for completing required activities. By meeting a set of criteria, employees and their families can get reimbursed for participating in a Weight Watchers Program. On-site fitness facilities and fitness classes are provided to employees at various locations around the County. Employees and their families also have the opportunity to receive a discounted fitness club membership at LA Fitness. Employees have access to smoking cessation programs and health-related classes on various topics including nutrition, exercise and stress management. Employees located downtown benefit from an onsite pharmacy and clinic. Every fall, flu vaccines are offered to employees at various County locations.

Employee Assistance Program (EAP)
When employees and their families are faced with personal issues, confidential, short-term counseling and referral services are available to them at no cost.

Employee Discounts
Maricopa County subscribes to a service association which provides employees with volume discounts for sporting events, entertainment, and many other services.

Commute Options Program (COP)
Maricopa County provides free Valley Metro passes for the bus and light rail systems for commuting to/from work; a vanpool subsidy is also provided. Employees can decrease stress, decrease wear and tear on their vehicle and help the environment all at the same time.

New Employee Orientation (NEO)
NEO provides new employees with information about Maricopa County such as: history, organizational structure, Merit Rules, County policies and procedures, County pay system and benefits and employee programs.

Rewarding Ideas/Employee Suggestions
Employees are provided with incentives to generate ideas for improvements that result in cost reduction through increased efficiency and productivity, improved processes and procedures and elimination of duplication and waste. Our employees' ideas could put money in their pocket!!

Tuition Reimbursement
To promote Maricopa County's long term employee retention objectives, our employees are eligible to receive financial assistance to continue their education, help make them more productive, enhance their job performance, and equip them to pursue new opportunities within County government.

To learn more about the County's generous benefits, visit the Maricopa County Employee Benefits and Wellness website.

Maricopa County

301 W Jefferson
Suite 200
Phoenix, Arizona, 85003